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How can we get a copy of the PSD files associated with this site?
No PSDs are available for the theme. Sorry about that.
I’d like to ask you a question about setting up the home page. I notice that you ask people to set up profiles and log in to herothemes to ask questions. However the page to register at herothemes currently isn’t active. I receive a 404 error when i click on “register” to create a username. Is this temporary? How can I ask you questions about setting up my homepage?
Purchased Thursday 2/5
Apologies for the error you’ve encountered from our website. I’ve taken a look and can’t reproduce the error. You can register for an an account directly by going to our homepage and clicking “sign up” in the top right hand corner.
Let me know if you into any further issues.
Hi! Just bought this – absolutely great theme. But I’ve found a minor problem: How do I post on the feed wall?
There seems to be no post/submit button.
Could you submit a support request via http://herothemes.com/support/ so we can take a look for you to see what’s going wrong?
Tab functionality seems to be very limited.
I can’t make a certain active, it’s always the first one.
I can’t link to a other link, it has to be in-page.
Can’t link to certain tabs, it always opens the first one.
The url’s of the tabs are crazy ugly.
Am i missing something?
Could you submit a support request via http://herothemes.com/support/ so we can take a look for you to see what’s going wrong for oyu?
I am using a child theme, should I set something in order to make it work? thanks
Could you submit a support request via http://herothemes.com/support/ so we can take a look for you to see what’s going wrong for you?
How is this against spam and “sploggers?” I’ve had issues with servers being crashed because bots were signing up and crashing the server and draining bandwidth through using the budypress plugin
This theme doesn’t have any built-in features for fighting against spam. The BuddyPress plugin has Askimet support which was added a couple of versions back which greatly reduces spam. For further protection, you’d need to look into plugins to help you with this.
Is there a changelog available? What’s different in v 1.0.13?
The change log has been updated. This is a bug fix release with a few issues resolved.
I have bought your theme and thank you very much.
I have a question, when I apply in the forum of my website I have this error message :
Could you please help me?
Thanks for purchasing a Hero Theme. Support is provided via http://herothemes.com/support/ please submit a support request there and we’ll help you as best we can.
I have installed the theme along with bbpress and buddypress, however, when I start a forum thread the first topic does not show up. All subsequent replies show up but not the initial one.
Also, the forum root page (showing index of all forums) is not formatting correctly (all squashed against the left edge) but when I click through to deeper pages within the forums they begin to be formatted correctly.
Any thoughts on what might be causing this?
Also, requested a support login but I am not receiving the email with password details …
I can see your support request in our system. Someone will be with you as soon as they’re free.
I am having trouble submitting a support ticket for some reason so that it why I am asking here. Hope that is OK.
I would like to change the wording “Our Blog” in the title when home page is set to “Latest Posts”. Could you direct me to the file to change this in the editor please?
You’re best making your own language files rather than modifying the template to change text strings.
Let me know what issues you’re having submitting a ticket and I’ll help you out as best I can.
This template has forum as default?
BuddyPress uses BBPress for the forum functionality, both of which the theme supports.
Let me know if you have any other questions.
Would it be possible to add the option to choose 1 column for the footer widgets?
Thanks for your suggestion, it’s something I’ll add onto our list for consideration
Purchased today 27/6/15 need dummy content xml file to test all features
Thanks for your message. I’ve got your email, so will send it over to you now.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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