251 comments found

daniellmy Purchased

Received it. I’ll think about it and let u know. Thanks

i am interested in the theme, is there an option or way to show the campaign image once you click into a cmpain? i see the thumbnails on the main index and “all campaign” pages but as soon as you click into one it disappears?

ideally i’d like to have that featued image image as the header without having to custom code anything

thoughts?

Raaaa
Raaaa Author Team

No option for that right now, but it will be added in the future

Just bought this theme and it won’t install. Keeps breaking the WP script and when I click ‘themes’ it gives a blank white page.

Raaaa
Raaaa Author Team

If you are using FTP client to transfer files, please set transfer method to binary.

Please see your open tickets on your site. Lots of issues with the LayerSlider for me and lots of others. Thank you.

Raaaa
Raaaa Author Team

We are aware of issues and working on it to solve them. Please be patient. Thanks

voodoodesigns

Well then why are you NOT stating that in the ticket? Your response is only “hi @voodoodesigns

HI Slider is installed and you can check

Sorry, we are not online all the day,”

I know that it’s installed, that was never the question. The problem is your theme does not seem to understand that it’s installed and will not allow you to set it up to show like in the demo when you import the demo content.

jedi007 Purchased

Updating campaigns does not work. Been waiting over a week on support now. Any updates?

Been confirmed by multiple people and even doesn’t work with brand new theme downloaded from here on new installation.

Raaaa
Raaaa Author Team

We will release fix tonight

Pre sale question. Is it possible to disable the sign up (Facebook, etc) so site users are created by admin only? Thanks!

Skywarrior

no, that wouldnt make sense, how are you going to share the campaign that way?

slugbugs Purchased

jedi007 : I also like you have been asking for a refund for over a month. Support drags out the request and then when it’s too late to get a reversal from the bank for spending money on a product that doesn’t work, I got a reply denying my request.

I asked for help with the paypal feature, I stopped trying to make this theme work when I gave my WP site and log in info in a private message and checked back two weeks later and NOTHING was fixed.

I sent a message asking how much they would charge to set it up and fix the things that were supposed to work out of the box, and of course, I got a reply with a quote. Image that.

I am really busy and teach a seminar once every two weeks and wanted this as a perk for my seminar attendees but apparently this is not going to be the theme for this.

I am patiently waiting for my money back and now know to do an in depth investigation on the author and support or lack of before I click to purchase.

If I don’t get a refund in full I will be posting all my email from Envato customer support on RipOffReport. com and consumercomplaints. com I don’t care what the terms and conditions say, if it is broken I should get a refund. I am in America and there are laws to protect consumers in our country.

Raaaa
Raaaa Author Team

Money goes through Envato and has nothing to do with us. PayPal doesn’t exist in SocialReach so I’m not sure what do you mean by PP not working?

WARNING: This theme comes with LayerSlider, HOWEVER it does not work. I have been trying since day 1 to get it to show up in the demo. Even after providing full credentials to our site the only response I get is to remove the plugin via FTP and to download the plugin again which still does not work. The author should be forced to fix this or this theme removed. This is now my 3rd theme that DOES NOT WORK AS ADVERTISED. All though Envato has refunded each one, Envato USED to be known for its quality. We are now starting to really doubt that today. Either Envato needs to step up its quality control and start answering tickets within 24 hours or us along with many others are going to start looking elsewhere for our themes.

Don’t get me wrong, I appreciate all the work that goes into these, but when there is clearly a problem – FIX IT. I will update my comment when and if this is resolved.

Raaaa
Raaaa Author Team

We are aware of the problem and we are working on it to solve it. My apologizes for delay

voodoodesigns

Well then why are you NOT stating that in the ticket? Your response is only “hi @voodoodesigns

HI Slider is installed and you can check

Sorry, we are not online all the day,”

I know that it’s installed, that was never the question. The problem is your theme does not seem to understand that it’s installed and will not allow you to set it up to show like in the demo when you import the demo content.

slugbugs Purchased

I see that Skywarrior is replying to pre sale questions but not to my email nor here on this comment board. I’m continuing to check daily and waiting to be acknowledged.

The PayPal functions don’t work. I left my login in a direct message and I see past requests for support are answered but not mine. I don’t understand where the malfunction is but there definitely is one and I am not asking for anymore than I believe I deserve as a buyer.

My email is Acaspring@gmail.com

Default-user
slugbugs Purchased

Mind you everything else on this so far works- this is my only issue in which I’ve tried to get help from you previously and even gave you my login and nothing was done.

Default-user
slugbugs Purchased

So why not just give me a refund??

Raaaa
Raaaa Author Team

Trust me we don’t have PayPal implemented. We use WooCommerce for selling premium in SocialReach

Well just did a clean install again. Downloaded the new update and installed. The nag went away for the Slider which is good BUT when I do the one click install for the demo, the slider is still missing at the top.

voodoodesigns
Also just noticed it now produces an error where the slider should be. http://snag.gy/8YbpF.jpg
Raaaa
Raaaa Author Team

You need to activate slider

pcconnect Purchased

Hi awesome theme! Is there any way premium members pay each time per 100 supporters before posting live? Thanks

Raaaa
Raaaa Author Team

Sorry, but no atm

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