397 comments found

Hello, I am having trouble working with the theme options page for the theme “Social Play”. The page only shows the general settings and will not let me go to any other option page ex. Social Networking options.

Default-user

I am also using wordpress 4.1.

tfsolutions
tfsolutions Author Team

Hi, Thanks for contacting us The theme options are working fine with latest version of wordpress but it seems that you may have issue with javascript and the possible reasons could be third party plugins or custom changes in javascript files. For quick troubleshooting please disable your plugins one by one. For deep diagnoses please contact us through our ticket system, along with your wordpress admin panel credentials. Thank you.

hello, i am having trouble with the page builder for the SOCIAL PLAY WHAT can i dio please…

Default-user

my e mail:skiathosradio@gmail.com

tfsolutions
tfsolutions Author Team

Hi, Could you please explain what is the actual issue you’re facing there.

Default-user

i can t use the site barsor to change sitebar and the modules dose not work…

nivegal Purchased

Very poor documentation. No post examples. No media player.

tfsolutions
tfsolutions Author Team

Hi nivegal,

Thank you for contacting us. If you are facing any issue please contact us through our ticket system. http://support.extracoding.com

zpineda Purchased

Hi.

I submitted a ticket 19 days ago with the following ticket number #22532. Can you please respond to my question? I need help changing the header in the mobile version of the site because it currently has only categories as the options and not the header menu.

Thanks.

tfsolutions
tfsolutions Author Team

Hi, we are sorry for delay in response, this happened due to number of tickets in que. Please make sure that you’re using the latest version and also share the list of changes you made. Thank You.

i can t use the sitebars or to change sitebar and the modules dose not work…

tfsolutions
tfsolutions Author Team

Hi,

please contact us through our ticket system along with your WP Admin information. http://support.extracoding.com

I wrote you a ticket one week ago but didn’t get any answer. Would you please help me in setting up this theme?

tfsolutions
tfsolutions Author Team

Hi Bassmau, We are sorry for inconvenience. Please share your ticket number. Thanks you.

Default-user

I can’t find it anymore, so I wrote a new one: #22595

i nead help … after the update wp 4.1 i have many problems with your theme.. socialplay

tfsolutions
tfsolutions Author Team

Hi, Please send us complete details of issues you’re facing through our ticket system. Thank you.

when are you going to issue a update for this theme ? you have been saying you would for months it is so terribly buggy and problematic we are getting major complaints from our client!!!

tfsolutions
tfsolutions Author Team

Hi, we regularly fix the common bugs and test theme but if you’re referring any particular bug then please send us ticket we will promptly look into it. Thank you.

janasTv Purchased

Hi, can you help me please? I have a problem about import default setting I can not see the site in the right way

Default-user
janasTv Purchased

ok I solved

I send you ticket …but you never anser skiathos tv #22589

polatonik Purchased

I can not add videos

tfsolutions
tfsolutions Author Team

Please share procedure you are following to add video. Thank you.

The theme not work well with WP.4.1 neads updade…there is any???

tfsolutions
tfsolutions Author Team

Hi, We tested it multiple times and its working well with latest wordpress version, please share details of issues you are facing for further assistance. Thank you.

Can a user post youtube videos on a site using this theme?

What if the youtube original is deleted?

Will the posted youtube link videos be pending for admin approval?

tfsolutions
tfsolutions Author Team

Hi,

Thanks for your interest in our product. yes user can embed youtube videos from frontend but current version does not support automatic link testing.

Default-user

I want to know: can the users sumbit youtube url? like a forun sharing videos? or only the admin can post videos?

If any user can share their videos here? if there any admin approval machenism?

hi how I can put two columns on pege… i try and dont work now with WP-4.1

and on the pages i can’t go to the second page or third….

Default-user

Available Modules and the Page Builder not work…

s there any Video advertising plugins for my own advertising purpose? May I have a look at the tutorial and documents before purchase?

s there any Video advertising plugins for my own advertising purpose? May I have a look at the tutorial and documents before purchase?

OSHS13 Purchased

Can you direct me where to make changes to the buttons on the site (login, signup, add videos, add audio, etc) SInce the wordpres 4.1 upgrades, all my buttons have changed colors and users are unable to view what the buttons say. See www.dabattlearena.com to see what i am talking about. PLEASE ASSIST ASAP BECAUSE THIS IS HURTING MY BUSINESS.

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