280 comments found

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi Brian,

Sorry, I’m quite in a hurry and I have a few questions more to handle your theme :

Is it normal that the portfolio category seems excluded from the blog?

Anyway, you’re theme is great, that’s a very nice piece of work!

IndustrialThemes

Yes, the blog excludes portfolio posts. If you’d like to include them in the blog, you would need to edit the index.php file on line 30 and remove the .'&cat=-' . $portfolioCatID from the query_posts function.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Thanks very much Brian ! It works perfectly and I could translate the search text easily. :)

I have one question remaining:

. I want to have the portfolio image (in template-m.php for instance) not to link to the photo, but to the article itself. How can I do that?

Thanks!

IndustrialThemes

Not sure which portfolio layout you’re using, but whichever one it is, open up that file, such as template-n.php, and find the line that shows the thumbnail, which would look like this on template-n.php:

<a href="&lt;?php echo $thumbnail[0]; ?&gt;" title="&lt;?php the_title(); ?&gt;" class="thumbnail">&lt;?php the_post_thumbnail('template-n'); ?&gt;</a>

Change the url in the href to be the same as the title, so change it from:

&lt;?php echo $thumbnail[0]; ?&gt;

to

<?php the_permalink() ?>
  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi Brian, thanks: it works greatly!

I have one last question:

I made a ul – li list using h6. It looks good, but there is a big space between the (upper) paragraph and the list itself. I tried to change the padding in the CSS but it didn’t solve the thing.

Where can I adjust this space?

Thanks!

IndustrialThemes

Using Chrome or Firefox, right click on that area of the screen and choose Inspect Element and you will see exactly which CSS elements apply to these areas, including which file and line number the style is on, so you can easily change it to your liking. Use this technique for any area of your site that you want to modify.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Thanks Brian. I did search (for one hour or so) with the plugin you’ve indicated.

As far as I understood, the problem comes from the ul and li. I guess there is a padding or a margin to edit, but I can’t find the right one. When I think it’s good, I test the change… and it still doesn’t work.

Here is the code I used :

<h6> <ul> <li>Line 1</li> <li>Line 2</li> <li>Line 3</li> </ul> </h6>
IndustrialThemes

What’s your URL ?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi Brian,

I just sent you an email.

Thanks!

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

After updating jQuery colorbox plugin the portfolio gallery no longer opens images in the color box. Do you have a solution for this? Is there something i can do on my end? Or the previous version of the color box?

The wordpress installation is here http://www.axentdigital.com/portfolio

I did not purchase but i referred the owner of the website to themeforest and he purchased.

IndustrialThemes

If you added a plugin that has colorbox functionality, that will probably conflict with the built-in colorbox that Socket has. You’ll probably either need to use one or the other so they don’t conflict. You can either disable your plugin, or you’d need to modify the theme code and remove the colorbox from there.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

To be honest i have no idea why the color box plugin was installed. When i logged into today i saw that a plugin had an updated and i updated it. I have deactivated it.

Portfolio items are still opening outside of the color box.

Is there something i can look at that might be causing this?

IndustrialThemes

When was the last time it was working? Can I see a URL ?

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

I don’t know if it was ever working. That may be why the other plugin was installed. Someone attempting to get it working.

This is the URL for the current site. http://www.axentdigital.com/portfolio

This is the clients old URL . http://www.mytvsolutions.com/portfolio He stopped development on that domain and changed his company name. I just used it to test the portfolio and it experiences the same issues as the axentdigital site.

Interested in logging into the mytvsolutions.com wordpress installation so that you can poke around? I will PM you login details.

IndustrialThemes

Oh ok, well that explains it. This is an older version of Socket. The version on ThemeForest has been updated to fix this problem. It’s not a problem with your installation, it’s a little code bug that exists in the first version of Socket. You can re-download the theme from TF and use the new header.php to replace yours. Or I can send you the header.php file via email. Or I can tell you which line of code to change in the header.php file if you’d rather do it that way. Let me know.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

I would prefer to have the line of code to change in the header .php. I don’t know what if anything else has been ‘customized’ in there so i would rather play it safe.

Thanks for your help on this. The prompt support is much appreciated when trying to get a bunch of stuff done all at once. :)

IndustrialThemes

Check out the code in header.php on line 101. It should look like this:

        }, function(data) {
            $('#cbox a').colorbox();
            $('.portfolio-item a').colorbox();
        });

You need to change that to this:

        }, function(data) {
            $('#cbox a').colorbox();            
        });
        $('.portfolio-item a.thumbnail').colorbox();

You will also need to make one other update in your portfolio template page. Open template-n.php and locate line 71 which should look like this:

<a href="&lt;?php echo get_permalink($postid); ?&gt;" title="&lt;?php the_title(); ?&gt;">&lt;?php the_post_thumbnail('template-n'); ?&gt;</a>

Change that so it looks like this:

<a href="<?php echo $thumbnail[0]; ?>" title="<?php the_title(); ?>" class="thumbnail"><?php the_post_thumbnail('template-n'); ?></a>

You should be all set after that.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

Perfect! Thanks for your help.

IndustrialThemes

You’re welcome.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

How can i add additional fields in the contact form?

I would like to add ‘Main Number’ and ‘Mobile Number’ to this page…

http://www.axentdigital.com/contact

Thanks.

IndustrialThemes

You need to edit the template-s.php file to add more fields, then you need to edit the js/contactform.js and functions/contact.php in order to add the new fields to the AJAX functionality that submits the forms.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi Brian,

Is there a way to get rid of the image-like box on the smileys?

Thanks

IndustrialThemes

Upgrade to the latest version of Continuum, which contains a fix for this. You can re-download the theme from ThemeForest and it will be the newest version, and you can just replace the files that were changed according to the update log on the item description page.

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

I posted about this in the support forum but thought i would try here also. http://support.outerspiceweb.com/viewtopic.php?f=3&t=473

I added new fields to the contact form.

“Phone” and “Best Time To Call”

I edited contactform.js and contact.php and template-s.php to add the additional fields. When the contact form is used i get “Undefined” for the data next to each of the new fields. Example of what gets emailed to me is below. Everything works fine but the two new fields.

Name: Test Name

Email: test_email@hotmail.com

Website: http://www.test-site.com

Phone: undefined

Besttime: undefined

Subject: Consult Digital Web Inquiry

Message:

Test message from contact form.

This is where the contact form is : http://consultdigital.com/contact-us

This zip file contains the contact.php/contactform.js/template-s.php files : http://consultdigital.com/contact_form.zip

Can you tell me if i missed editing a specific file? Or look at these to see if a mistake was made that would cause the undefined error?

Thanks.

IndustrialThemes

Sorry about that, I forget to check the Socket forum sometimes and I completely missed you’re posts. Will respond in the forums ASAP .

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years
  • Referred between 1 and 9 users
  • United States

Thanks for following up. I saw that you had a new product and thought that might be the case.

IndustrialThemes

Yep, I need to remind myself to check the Socket and Caulk forums more often :)

  • Has been a member for 2-3 years

Hi, I love your theme and I’m thinking of buying it. I just have a question. In the slider on the home page are you able to link each sliding picture to a specific page? In the live demo the pictures don’t seem to link to any page.

Thanks!

IndustrialThemes

This would be a custom code modification and without having done this yet I’m not sure exactly what it would take. And it would be a different code tweak for each of the 3 sliders. Let me know if you have any further questions, and feel free to poke around in the Continuum forum for more info: http://support.outerspiceweb.com/viewforum.php?f=1

Default-user

Does that mean I’ve have to pay for a developer to figure out the code?

IndustrialThemes

Actually my mistake, I was thinking you were talking about Continuum, a different theme of mine. So you were probably confused about the “three different sliders” thing I had said. As far as making the flash slider clickable, that’s something that is dictated by the flash plugin that Socket uses and I am not able to alter how that works. However there is a jquery slider you can use that comes with socket instead of the flash slider, and that one can be made clickable easily (if it’s not already enabled, can’t remember).

IndustrialThemes

Actually my mistake, I was thinking you were talking about Continuum, a different theme of mine. So you were probably confused about the “three different sliders” thing I had said. As far as making the flash slider clickable, that’s something that is dictated by the flash plugin that Socket uses and I am not able to alter how that works. However there is a jquery slider you can use that comes with socket instead of the flash slider, and that one can be made clickable easily (if it’s not already enabled, can’t remember).

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi Brian,

Was there an update to Socket? In your last response you told me to update to the last Continuum version… ;)

I have two questions:

1) How can I get rid of the boxes around the smileys? (If it’s possible, otherwise, nevermind)

2) Much more important: The special caracters (é, à, etc.) are not displayed in the excerpt from the flash slider. How can I fix that?

Thanks

ladolphinconnection

Ok, it’s done.

ladolphinconnection

OK. TWO days I posted on your forum and I still haven’t got any response! What’s the point of that?!...

Can you reply to my questions here, please?

Thanks.

IndustrialThemes

Very sorry for the delay. The holidays tend to delay support a bit. I have responded to your forum topics.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

I am trying to use Easy Fancybox OR Fancybox, but both give me the same behavior with socket: Background dims, but image never pops forward. Twenty-eleven theme works with it no problem. Is there some code I can adjust to make it work? What is the conflict? Thank you!

Sample link: http://inthecloudspa.com/?page_id=85

IndustrialThemes

I am seeing the fancybox work correctly in Chrome on Mac OSX . If you’re still having trouble with it, please post a support post on the forum so I can better follow up and assist with this: http://support.industrialthemes.com/viewforum.php?f=3

Thanks, Brian

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi Brian, I am sorry. by the time you got to that I had already changed gears out of frustration but can change it back if it helps you. What you are seeing now (working) is the lightbox effect on NextGen Gallery, not Fancybox. When NexGen Gallery was not installed and only Fancybox, you would see just the highlight in the center, darkened background but no image.

IndustrialThemes

It must be some sort of jquery conflict. Let’s continue this either on the forum or over email so I can help you further. support@industrialthemes.com

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Turkey

Does it work with latest version wp 3.5.1 ???

IndustrialThemes

The demo is running on 3.5.1 :)

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users

Hi,

I cannot get the marketing slider to work properly: the slides doesn’t rotate but stack over each other.

I tried deactivating all the plugins but the problem doesn’t come from a conflict from there…

Thanks in advance for your help

Edit : Actually, it does rotate with certain browser! What is very strange is that it rotates on Firefox on my MacBook Air, but it doesn’t on my iMac!! Is there something to do about that?

IndustrialThemes

The support center is located here: http://industrialthemes.ticksy.com

Thanks,

I.T.

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