quitenicestuff

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Hello. I purchased Soho Hotel for WP over two years ago; I know my support has expired, but for some reason I can now not access the “theme options” on my dashboard (in order to change one of the photos on the start page gallery). Does not having support mean that I can’t actually use the template any more?

Thank you for your help, best wishes.

Hi ponteferreira,

You can extend your support on the right side of the page where it says “Extend support to XX months”: http://themeforest.net/item/soho-hotel-responsive-hotel-booking-wp-theme/5576098

Kind regards

Thank you for your reply. I don’t think I shoul pay in order to get a basic help with an error that’s not normal at all. Especially when the extension of support JUST FOR SIX MONTHS costs nearly as much as the theme did! Not happy with the support from this theme, or from themeforest (who ever is responsible for this customer policy).

Hi ponteferreira,

There’s no problem with the theme, I’ve advised you to re-install and disable plugins, that is the cause of 95% of issues like this.

I’m sorry you feel Themeforest’s support policy is not fair, personally I don’t think paying a little extra for help is unreasonable after 2 years.

I’m happy to help you via support.

Kind regards

krusha

krusha Purchased

when can we expect another update?

Hi krusha,

The theme is stable now but if and when bugs are discovered I will release an update.

Kind regards

ncdesign

ncdesign Purchased

Problem: The room pages don’t allow for a header image (Page Header Image URL)- so all you see is a page title and a lot of white space. I’ve gone through every php file and made exact changes (I even fixed the SEO problem where you labeled the H1 tag to be the logo (a logo is not a page title ) , but, still can’t see the image in the header.

<div id="page-header" style="background:url(http://YOURDOMAIN.com/wp-content/uploads/2016/04/accomodations.jpg) #f4f4f4;"> <h1><?php the_title(); ?></h1></div>

I’ve changed the page-header style=background - nothing is working. Where can I edit the individual room pages? What is the file name?

I think the file is single-accommodation.php as it’s called in single.php – but that file doesn’t exist in the theme:

elseif ( is_post_type( "accommodation" )) { load_template(get_template_directory().'/single-accommodation.php'); }
ncdesign

ncdesign Purchased

NEVER MIND. FOUND IT. FOR THOSE LOOKING, ITS IN THE QUITENICEBOOKINGPLUGIN/TEMPLATES folder

Hi ncdesign,

Glad to hear you figured this out, if you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Gigamlat

Gigamlat Purchased

Hi, I’ve got a bit of a problem with the booking system. I need to make custom bed type option, how can I change that? To be specific, I have a request for the option of a bunk bed (1 bunk bed), with the option of selecting bottom or top bunk or both. Also booking step 1 should have the option to book king bed only, and to have the option for the customer to select a bunk bed additionally (with selecting bottom, top or both bunks), The cost should also display per bunk bed (top, bottom and combined).

Gigamlat

Gigamlat Purchased

I resolved the issue by changing the quitenicebooking_beds.class.php, but I’ve got a question about updates in this case? Will the changes I made be deleted when I update the plugin? If so, is there a good way to have the changes stay after the update? Also can I charge the bed options differently?

Gigamlat

Gigamlat Purchased

And would it be possible to change the booking to be set (pricewise) per apartment not per person?

Hi Gigamlat,

Thanks for purchasing!

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Hi there, I would buy your theme for my farmhouse, but I need to have two different “categories” accommodations (one for my “rooms” and other for my “apartments”). I don’t want these categories in only one page like the demo, but i would have the categories in two different pages. It is possible?

Regards

Hi principino911,

Thanks for your interest.

I’m afraid it’s not possible to categorize rooms.

Kind regards

Hi, I have a pre-sales question. Am really liking this Soho Hotel theme and am wondering if it’s possible to have a booking/e-mail contact form…sorta like the one in Nice Hotel? Thanks in advance

Hi Ms_Mave,

Thanks for your interest.

Yep sure, you can switch off the availability checker so the booking system just sends an email if you wish.

Or you can just setup a plain contact form (using the Contact Form 7 plugin which the theme is compatible with).

Kind regards

Brilliant. Thanks!

Hello. I would like to buy sohohotel. But I don´t know if is possible set another price for spended mor days. I mean if you spend 2 days for 20 dollars is possible that the 3rd day will be for 15 dollars?

Hi darksensej,

Thanks for your interest.

You can charge a variable price based on the number of guests which stay, but not based on the number of days guests stay.

Kind regards

Hi there, I wanna make some question before i buy the SohoHotel. 1- How do i control the availability of the rooms? Ex: If i add 3 rooms from category Suite, the system will not display that room after the Third person has booked ?

Hi ismael2016,

Thanks for your interest.

Yes the booking system automatically controls availability based on bookings – if all rooms of a certain type are booked the room will not be available.

Kind regards

Hello there. I’m working on a clients site that uses this theme. Is it at all possible to change the home page style to not have the three sections and to make my own page beneath it without hard coding?

Also the other thing is where do I input the sub text for the menu? I cannot find it anywhere. For example on the contact us tab, underneath it says “get in touch”, where is this inputted? I’ve looked through the documentation but still cannot find it.

Thanks in advance :)

Hi redhatfish,

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

Done. I don’t have a purchase code as I did not build the site for the client another developer did, so I just put N/A for it.

You say this theme is stable, but really it doesn’t function correctly. I am running it on a fast server, but as soon as you add more than 40 reservations, the availability checker runs extremely slow. Please sort this and put out an update!

Hi kaybee-beauty,

Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

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