An introduction to support on the Marketplaces
- Envato staff look over every item before it can be sold on the Marketplaces.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Hands-on support for this item is provided by mo3aser
Common WordPress Installation Issues
Missing style sheet error when installing the theme
A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.
Frequently Asked Questions
How do I change the number of items shown in a gallery/portfolio page ?
Hi, edit js/tie-portfolio.js file and search for getNumColumns() function and increase the values of column variable
How do I re-order the thumbs ?
I want to implement comments inside a portfolio items .. How can i do that ?
'supports' => array('title', 'editor', 'thumbnail' )
and replace it with
'supports' => array('title', 'editor', 'thumbnail', 'comments' )
and edit single-portfolio.php
and search for
<?php endwhile;?>and add this code below it
<?php comments_template( '', true ); ?>
then edit your portfolio item and check “Allow comments.” from Discussion boxI need to add a padding around Gallery grids?
.portfolio-item a {margin: 10px;}Stylesheet is missing Error after uploading theme Zip file from Wordpress dashboard .
You need to extract the main zip file then upload file ’ sokar.zip ‘ check this video https://vimeo.com/48295608
How can I add a slider for posts or portfolio items ?
- For Portfolio Items : From Dashboard > Portfolios > Add New > “Portfolio details page options” Box > Page header displays :: set it to “Image Slideshow” then use “Add New Image” to add your slider images
- For Posts : From Dashboard > Posts > Add New > then choose “Gallery” from the “Format” Box and from “Sokar – Gallery Options” box use “Add New Image” to add your slider images
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using the Marketplaces you should come straight to Envato Support.
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