111 comments found

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Greetings! Is it safe to update the superfish module from v1.8 to v1.9 for the Solaris for drupal theme? I noticed in the instructions at http://drupal.org/project/superfish that there are a few caveats which may impact the functionality of the module and site. thanks! Nate

tabvn

Dear Customer,

before updating the module you need backup database+code and keep it safe and then go ahead update the module.

for additional question please submit it to http://support.tabvn.com

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Help me with this : PDOException: SQLSTATEHY000 Can’t connect to local MySQL server through socket ’/var/lib/mysql/mysql.sock’ (2) in lock_may_be_available() (line 167 of /home/content/77/11088877/html/includes/lock.inc).

tabvn

Dear Customer,

you need change database connection settings in /sites/default/settings.php

for additional question please submit it to http://support.tabvn.com Best regards,

Tabvn

Default-user

so what exactly and on which line i should put this: $databases = array ( ‘default’ => array ( ‘default’ => array ( ‘database’ => ‘database_name’, ‘username’ => ‘database_username’, ‘password’ => ‘database_password’, ‘host’ => ‘localhost’, ‘port’ => ’’, ‘driver’ => ‘mysql’, ‘prefix’ => ’’, ), ), );

tabvn

Dear Customer,

in case you dont know how to change it, post a ticket at support.tabvn.com

give me your ftp + mysql information , i will help you

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Canada
  • Has been a member for 0-1 years

Hello…

Is there an easier way to install the theme?

Such as… (1) Upload the file (tar or tar.gz type) (2) Change the settings. (3) Done.

I am having a tough time trying to install the theme. If I knew that it was this hard I would probably get a different one.

Please help – especially since this theme looks amazing and has fantastic features.

tabvn

Dear customer,

Solaris is for new fresh Drupal installation , so that mean you don’t have to install Drupal first , so please follow steps in the documentation then you will have site like the demo. Only that way.

For additional question please submit to support.tabvn.com

Best regards,

Toan

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Our server already has Drupal installed. Do you have the instructions to install the theme under these conditions?

tabvn

Dear Customer,

solaris is use for new fresh drupal site, you need install it on new branch.

or additional question please submit your ticket at http://support.tabvn.com Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Having some trouble with the Superfish update – once installed, the top menu buttons lose their styling, and appear as normal links. Is there a fix or workaround for this?

tabvn

Dear Customer,

since new version of superfish they made change a main class of main ul tag you can edit block of superfish menu then in custom css class for ul tag : main-menu

or open a ticket at http://support.tabvn.com

we will get back into your problem. Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

New to the site. Drupal 7 user here. Is there a way I could look at the installation documentation before purchasing this theme.

Thank you,

Chris

tabvn

Dear customer,

Please open a ticket at http://support.tabvn.com We will get back to you on Monday .

Best regards

Tabvn

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a way to make the area where the company logo goes any larger?

tabvn

Dear Customer, you can upload your custom logo via http://your-site.com/admin/appearance/settings/solaris

for additional question please open a ticket at http://support.tabvn.com

Best regards,

Tabvn

Default-user

I apologize, I apparently didn’t phrase me question correctly before regarding a larger image for the company logo area underneath the info and social media module.

I would like to make the “main navigation” area where the logo goes on the left hand side larger in height to accommodate a larger image. The area is really too small for what I would like to place there and I didn’t know if there was a way to make it larger.

Default-user

Also, wysiwyg is not working properly. when I save it and view it all the text runs together. In addition the image upload will not let me upload an image locally. Need to get this working before I hand things over to the website owner.

Default-user

also will not let me change categories on portfolio page

tabvn

Dear Customer,

+ i recommend keep wysiwyg default settings. + the URL to manage portfolio categories is http://your-site.com/admin/structure/taxonomy/portfolio_categories

+ about upload image from local, make sure folder /sites/default/files are readable and writeable please also have a look in http://your-site.com//admin/config/media/file-system

Best regards,

Tabvn

Default-user

Sent an e-mail two days ago with these issue. wysiwyg continues to be a problem. still can’t actually affect any changes that can be seen on live version. new portfolio terms give an ajax error from front page slide module when you click on them.

I would also like to make the “main navigation” area where the logo goes on the left hand side larger in height to accommodate a larger image. The area is really too small for what I would like to place there and I didn’t know if there was a way to make it larger.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bergumd Purchased

Is there a way to install this on a site that already has Drupal installed? I tried creating an account to submit a ticket on the support site – and it has been over a week and I haven’t received confirmation. I tried logging in, and it says my e-mail exists, but I don’t have any of the login information. Please advise.

tabvn

Dear Customer,

password login information it will auto send you an email after you registered at support system.

Best regards,

Tabvn

Default-user
bergumd Purchased

Thank you… it has been over a week and I haven’t received the auto reply in my inbox or junkmail box. I also requested my password again and it still hasn’t showed up.

Default-user
bergumd Purchased

I need to install this on a site with drupal already installed and the support site is not providing me with a confirmation e-mail. Please advise.

  • Has been a member for 0-1 years

Hi,

What color options are there in the Solaris theme? And how fixed is the layout: what can you customize?

Thanks!

tabvn

Dear Customer,

Only one color available in the theme. However you can easy custom your own color by change color hex code in style.css if you know a bit /html/CSS

Best regards,

Tabvn

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
bergumd Purchased

Any chance this will be a wordpress theme soon? I find the drupal theme very hard to navigate. shortcodes aren’t listed – new content is not easy to create…..

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am experiencing an issue on the iphone where the portfolio items are overlapping each other.

Visit this page on iphone to see what I’m talking about http://rotarygolftournament.com/beta/sponsors

Here is a screenshot too. www.rotarygolftournament.com/images/overlap.png

I’ve gone through all the CSS and cannot figure out what is causing this problem. Was apparent on fresh install. Please help!

Zack

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