jellythemes

jellythemes supports this item

Supported

252 comments found.

Please send me the PSD files asap. Thank you.

Please send an email with your username and template name to support@jellythemes.com and we will send the PSD, thanks!

where can I see the changelog? the only one that exist on the product pages is out of date

Hi rod,

We just update some information in documentation and fixed bugs, so we miss it in changelogs.txt.

Sorry for the inconvenience!

Jelly Team
Loc

Hello. I have a problem with the configuration of the contact form: I do not receive messages from the contact form. Could you explain how to configure it? I entered the mail in mail.php but still do not receive test email … Thanks a lot. Bruno

Please use our forum to get help: http://www.jellythemes.com/support/

I can not access the forum, Item Purchase Code error… I write on your email profile

Hi brnEnvato,

We are so sorry for the inconvenience. Kindly send a message again via email: support@jellythemes.com with:

+ Subject: Need help + username in themeforest.
+ Email and Username register in our forum.
+ Purchased code.

I will check and activate your account as soon as possible.

Jelly Team
Loc

Where can I go to change the overall theme color options, (ie: customizing the available color options)? I want to use a color more closely related to the client’s logo, which is not available in the theme options.

Please use our forum to get help: http://www.jellythemes.com/support/

Hi, Is there a way to make the full screen video template, play the video on mobile devices? Is very important to my page

Hi eugepascuzzo,

It is impossible to play video on mobile devices.

Jelly Team
Loc

Ok, thanks. I put an image to mobile and is better than nothing.

Please, how can i edit the map color? i want a especial color

Please use our forum to get help: http://www.jellythemes.com/support/

If I would like to adjust the speed of the title-container and my full-width image (which I believe is jquery.vegas.js – not 100% sure), where would I go to in my root folder? I am trying to make the text (Who we are) and image (rotating bg image) switch at the same time.

Please use our forum to get help: http://www.jellythemes.com/support/

Thanks for directing me to the forum, however, I don’t see a dropdown menu to obtain my Envato Purchse code. I see that I’ve purchased it in my downloads but there’s no number associated with it? Any idea what I can do? I can’t access what I need in the forum without it.

Hi tamzheartbeats,

You can read instruction at here

Jelly Team
Loc

Can someone help me with the contact form for this? I just can’t make it work! someone please tell me how to fix this!!

Hi husseinobd,

Unfortunately, we cannot help for your issue. You need have a purchase code to register in our forum.

You cannot access your account, I think you need send a ticket to envato staff to get advice for your case.

Jelly Team
Loc

I had to purchase this again. (which is ridiculous) can you help now ?

Hi husseinobd,

Please send an email to: support@jellythemes.com. I will send you the fixed file to try.

Jelly Team
Loc

Hello!!

I bought the HTML version, but I needed the Wordpress.

I can buy the wordpress version with a discount?

Hi murilopintopereira,

For your case, please contact envato staff instead. Sorry for the inconvenience!

Jelly Team
Loc

Hi, i use Solido but i dont know i cant show the video and the menu isn’t fixed. Please i need a solution.

Hi eugepascuzzo,

If you’ve purchased our theme, please use our forum to get help: http://www.jellythemes.com/support/

I see your account and seems you not purchase our theme but you still need help, this is impossible because we only provide support for our customer via forum.

Jelly Team
Loc

Hi, Yes i do. I wlll contact by the link you give my. Regards

I can not access the forum either Loc

Hi,

Please check your email.

Jelly Team
Loc

I am still waiting for a reply to this on your support sit so I thought I would post it here in order to get a response from you as I need it quickly.

I need to reduce the numbers in the team area of the page to just one but when I do this the single team member is positioned to the left of the page and I need it central to the page.

Regards

Alan

Hi Alan,

Please check your website.

Jelly Team
Loc

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