279 comments found

Is version 1.1 ready to be downloaded from themeforest, or if not, please make an announcement in this comments area so I know when I can download the new version. Thank you.

ait

You can download it now. Update has been approved today. Thanks.

Just a thought for those needing more than one picture in a portfolio … would it be possible to integrate your easy slider into the a portfolio item page?

ait

Hi,

Sorry this won’t be possible.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

I previously had the revolution slider installed, as a stand alone plugin, and when I install this theme and use the page builder it is telling me that the revolution slider plugin isn’t active. Is there a special version of the plugin that I have to install to be a part of this theme?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hi, I am a customer but can’t access the support forums for some odd reason – I sent an email about the issue at info@ait-themes.com. So here is my comment in the meanwhile:

Here’s a bug which is also visible on your online demo: scrolling is jumpy. I tried the demo on three different browsers to be sure. I am confident you will fix this bug soon as none of your other themes show this unwelcome behaviour. Possibly a sticky menu issue?

Default-user

I would add: scrolling is decent with Firefox, bad with Chrome (with/without “SmoothScroll” extension and/or with /without smooth scrolling beta feature in Chrome://flags) and bad with IE (latest version, virgin install).

Comparing two of your most recent themes side by side (Solitudo and Business Finder) makes Solitudo’s buggy scrolling behaviour quite obvious.

The Business Finder theme is scrolling smoothly in every possible configuration with every browser, using either the mouse’s scroll wheel or the scroll bar.

Tests done with Windows 7, using the latest versions for all browsers, including 2 versions of Chrome: Version 31.0.1650.57 m & Version 33.0.1724.0 canary

I wonder if other users/customers have noticed the same problem? It’s important because a visitor won’t stay long on a website with choppy scrolling, no matter how good the design looks.

ait

I’ve reset your password, your email as xxxx@mail.com instead of xxxx@gmail.com. Please post your question to our support forum. Thanks.

version 1.1 don’t work either. Installing this means waiting many days and wasting many hours.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

How to remove “x” option from notifications? Also, does this theme offers boxes? like green, red, gray..

Default-user

Also, i am unable to add row text in pricing tables. I didnt find any option like ”+ Add New Item”.. is this a bug? or i am missing something?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Wow this theme is amazing and the customer service is fantastic! I’m so excited to build my site! Thank you!:)

ait

Thank you, enjoy it :)

Py6eTc Purchased

Please, make the Landing page in this theme

Hi!

How can I change the color of menu, when the mouse on the menu item?

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

fyi… On a Windows 8 phone, the MENU button in the demo doesn’t do anything. Other buttons work fine.

ait

Thanks for that, we’ll try to borrow a windows phone and fix it.

Hi there !

I bought Solitudo 1 week and I very satisfied. I have two questions :

May I translate this theme in french language, if yes how I do ?

The Contact form I use via page builder doesn’t indicate name of different range (I mean there are no Name : E-mail : Message : ) There are only blank boxes !!! How do i do to have designation of boses ?

Thank you for your answers.

ait

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Your advertisement is just a lie and terrible.

You write in theme forest: Enjoy your free time Focus your energy on creativity We aimed to save your mony 1 Minute setup

Your support forum is full of error messages and user who have problems with the activation of the themes solitudo.

I pay $ 50 and the bad theme solitudo cost me hours of time.

I’ve never seen it! Any other theme can be activated without problems and in a minute!

I have an expensive and large webspace and I’ve never had problems.

I will warn other buyers, if I do not get an immediate solution from you.

You write, create website without coding knowledge.

But you must write that I have a server and webspace expert to use the theme.

It’s incredible! Check your support forum and see one that is different than you write.

I will ask for my money back at theme forest.

Should this not be possible, so I’ll lock my money to the credit card and amounted Report.

Karlo

ait

If you’re having issues installing our theme please post more details to our support forum, as it’s definitely a PHP or web server configuration issue.

Message you sent us really won’t help us solve your problem: http://support.ait-themes.com/discussion/14146/ait-and-solitudo-promises-a-lot-but-nothing-can-keep-the-theme-solitudo

Our theme is working perfectly for everybody even though they had issues at the beginning, everything was solved by configuring web server to theme requirements.

This theme has so many features but when I test it over and over again, this time taking too much time to load in my browser. My internet connection speed is about 300-400 Kbps in my country.

ait

You can upload smaller images on your site.

I purchased this site and got it up and running ok once I was able to increase the memory size. My main question here is in regard to a gallery. Has anybody managed to create a clean, functional gallery and has a link that they could publish showing their gallery? I overlooked this aspect when I purchased this theme, but very happy with everything else.

ait

Hi,

You can use a standard Wordpress gallery, no problem.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/entry/register

You support forum account will be generated automatically.

Thanks

Hello,

Does the theme has multilingual support?

And a prepurchase question: I am changing my previous themplate because of various problems, However I see so many negative comments. Can you infor me a little bit. Such as, am I getting a theme like in your demo or those features not included, do I need to pay extra for that?

Thank You

ait
ait Author

Thanks for your message. You can use WPML plugin for multilingual support.

You’re getting everything except images as these are proprietary and we cannot resell them.

Hello!

I’d like to have a one page site, having in header Features, Team, others, accesible from header to the sections like in http://portfoliotheme.org/appdev/

I’d like to click, in http://preview.ait-themes.com/theme/solitudo/home-page/home-easy-slider/, in Elements, Features, etc, and access to the section in the same page, not going other, am I explaining? Would be possible?

Best.

ait
ait Author

You can create anchors and link to them, that shouldn’t be a problem.

Hey there, I like the look and features of your theme. I am considering to purchase it to make a new website. Just have a small question. I’m not a big fan of the page builder feature as (believe it or not) is a hard concept to teach to my clients when they want to update their website. I just want to use the normal page editor that comes with wordpress. It is still possible to use this with templates/sidebars is it?

ait
ait Author

Thanks for your message. You need to use page builder to take advantage of all features this theme offers. If you’re happy with standard functionality only, you don’t have to use it, it’s not mandatory.

Kudos to Team AIT. Very complete and intuitive theme builder bundled with excellent documentation, demos and support. You made building WordPress sites fun again.

ait
ait Author

Thanks for the kind words, good luck with your site ;)

ok i would have posted this in your support forum but first it was down and then when it reapeared in a working state… iv went to your support forum to register but get this error code

Call to undefined method SignPresenter::checkPurchaseCode(). iv c&p’d the purchase code 39516a95-fe8b-4db9-aa6c-2aef1091be58 but get that error above

out with that the original problem im having after purchasing your Solitudo skin…

when i go to install the theme in zip format to a fresh wordpress install i get this error

“The package could not be installed. The theme is missing the style.css stylesheet.”

whats going on???

Default-user

sorta annoyed at this, read all the support coments and knew this wouldnt be as straight forward… sorta wish i hadnt bought it now as i have to wait on support to remedy this, time that could be spent doing something more constructive

ait
ait Author

We’re updating our support forum to a brand new system, sorry for inconvenience. All will be running smoothly soon. Thanks for understanding.

ait
ait Author

Registration to support forum is fixed now. Feel free to create your account. Thanks.

I connot sign into the support forum. The Massage: Call to undefined method “SignPresenter::checkPurchaseCode()”. I used the Purchasing Code from the TXT-File from Envato. My problem is that after i installed the theme this massage comes up: “Fatal error: Only variables can be passed by reference in /kunden/341498_92237/wordpress/wp-content/themes/braugasthoefe/ait-theme/@framework/admin/admin.min.php on line 804”. Please help me!

Default-user
The Code: <script type=”text/html” class=”action-report-tpl”> <% _.each(imports, function(msgs, status) { %> <% if(_.keys(msgs).length){ %> <% var c = ‘warning’; if(status == ‘ok’) c = ‘success’; if(status == ‘error’) c = ‘danger’; %> = status %> alert alert-< = c %>”>
    <% _.each(msgs, function(msg) { %>
  • <%= msg %>
  • <% }); %>
<% } %> <% }); %> <% _.each(attachments, function(atts, type) { %> <% if(atts.length){ %> <% var c = ‘success’; if(type == ‘failed’) c = ‘danger’; %> = type %> alert alert-< = c %>”>
    <% _.each(atts, function(attachment) { %>
  • <%= attachment %>
ait
ait Author

We’re updating our support forum to a brand new system, sorry for inconvenience. All will be running smoothly soon. Thanks for understanding.

ait
ait Author

Registration to support forum is fixed now. Feel free to create your account. Thanks.

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