266 comments found

renotao Purchased

I have tried to get into the forum, but I keep getting a 500 error as I was trying to recover my password. All in all, it’s a little frustrating although I found the reference to not being able to load the Solitudo without getting a Internal Server Error when I try to load and work on the theme.

I have downloaded the Change Memory Limit plugin (although it says it is only compatible up to 3.3.2. I changed the limit to 120. Still didn’t work.

Concerned that the plugin is outdated, I then went to the instructions for changing the wp-config.php file. I made those changes. Still doesn’t work.

I am getting very frustrated because I can’t get into your forum to post the problem and I can’t get the fixes to work.

Here is the site: www.thebyerconnection.com – although that won’t do you a lot of good, since I have had to load the Twenty Thirteen theme.

Could you please either help me get this loaded or refund my money.

Thanks.

Chesa

ait
ait Author

Thanks for the message. We’ll have a look at your account. Could you please send me you item purchase code via private message?

Have you tried to increase memory limit in php.ini?

Default-user
renotao Purchased

If you read my message, you will see that I upped the memory to 120 as you suggested.

ait
ait Author

Please post more details to our support forum, our developers will have a look at it for you. Thanks.

Hello,

This is a pre-sales question.

I am looking for a corporate theme with woocommerce. However, i couldn’t find any shop in the demo.

Please clarify.

James

ait
ait Author

You can install WooCommerce in this theme, there are no special styles included though.

bagonline

When do you plan to include a special style? Your theme is so beautiful not to have a special woocommerce style.

ait
ait Author

We plan to include WooCommerce styles to all themes from Solitudo theme onwards. I cannot give you any specific date on that as we’ve started developing one major features that we want to finish first. Thanks

Great, easy to use theme!

However, I got two questions: 1. Will Google Fonts be available soon to make the theme more ‘custom’? 2. Is there a shortcode for using icons?

ait
ait Author

Thanks for your message. We plan to implement google fonts to the new theme framework, it should be available in January. We also plan to do something with icons, but not sure about any details yet.

Hello, I am going to be purchasing this theme, but first, my client was wondering if we could change the colours of the buttons and borders to match their logo colour.

I would appreciate your response!

ait
ait Author

Thanks for your message. You can change the colors in the admin panel using colorpickers.

Is it possible to add additional category to the portfolio? Or a way to check more than one option in the existing category?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hi, I’m considering buying your theme, however I need to know if you are available to add a few customised items for me.

I want to have a searchable directory added to the theme of my partners, where person can search by the type of business or the area the business is located in. I also want to have that same search feature available in the sidebar in the shape of a form.

Is there anywhere in the sidebar feature where I can add additional widget and plugins? I want to have an accordion for the sidebar.

Default-user

Can I add additional widgets to the theme?

Default-user

Can I add a short code for creating an accordion to the sidebar?

ait
ait Author

Sorry we don’t have Business finder plugin, it’s a Wordpress theme that means that functionality is integrated in the theme.

You can add custom widgets to Solitudo theme, there’s no shortcode for accordions in the sidebar yet.

Pre-purchase questions? Solitudo Theme/Page Builder is one of the best theme I have come across recently. Good job to AIT Team.

I have some questions pls. 1. Will I be able to use ” WordPress Live Chat Plugin for Sales and Support ” Plugin with Solitudo?

2. I can see a full month calendar at the rightside of the Solitudo demo homepage, but I cant find where to add calendar on its elements you showcase?

3. Does Solitudo equipped or come with Slider Revolution? or EasySlider Plugin?

4. Will I be able to add my customise FAVCON on solitudo? Because I cant find anything like that on its elements you showcase?

5. Does Solitudo equipped or come with Paypal or any payments integration?

6. Can Solitudo work with or equipped or come with WPML?

7. Will Solitudo store the Contact Form data/info/request in Admin Log and alert the Site Administrator through email when a client filled and send info/request through Contact Form?

Thanks so much as i expect a quick response to the above listed question.

God Bless AIT Team

ait
ait Author

Calendar widget is default Wordpress feature.

Default-user

Ok thanks.

I am heading to purchase your wonderful Solitudo theme right now!

ait
ait Author

Thank you. If you’ll have any other questions please post them to our support forum at support.ait-themes.com

Hi there, this theme looks absolutely amazing – so many different functions already built in. I plan to buy it, but just wanted to check one thing first:

On the Members page, it mentions a Member Detail page is generated automatically, but I didn’t see that, or any way to control it/change settings for it, anywhere in the demo? On the Member page, there is the setting for the collapsing of the longer description, but I was hoping to use the box layout from the Members page, then be able to click on the member name or photo to open a page with the Member Details. I only saw where you can set the number of lines of description to include under the photo (but no ‘Read More’ option there).

Thanks so much in advance, Laura

ait
ait Author

Hi Laura, Thanks for your message. There’s no automatic member detail page generated, but you can use Member element to show any member profile on any page. It’s very universal.

Hi, this is a pre-sales question. I wonder why this theme doesn’t seem to be responsive when I shrink my browser window? I’m using Safari (I did read comments regarding this issue couple weeks ago, and has there been any updates since)?

ait
ait Author

Please try to remove the top bar that is on our preview site. Alternatively try the following url: http://preview.ait-themes.com/theme/solitudo/

is it possible to put two instances of easy sliders on the same page?

ait
ait Author

Yes it’s possible, no problem with page builder. Thanks.

Hi, Ive tried submitting an inquiry to the forums but haven’t received a response as of yet and I am on a dead line to get a clients site up and running using this theme. Ive tried installing the them a few times now and have gotten this error message.

Warning: call_user_func() [function.call-user-func]: First argument is expected to be a valid callback in /home/aus77263/public_html/wp-includes/functions.php on line 2117

Any and all help appreciated

Thank you.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hi, is WP multi site supported with this theme?

ait
ait Author

Yes, theme is currently running in the multisite environment. Thanks.

Hello, pre-sale question: 1) Can the “turn.js 4” javascript be implemented to be use in this theme? Here’s the link to the script: http://www.turnjs.com/ Is this possible? Can it be incorporated into the posts & pages? Thanks!

ait
ait Author

Thanks for your message. This js is not implemented by default, but if you’re good in coding you’ll be able to implement it. I’d also suggest you getting a help from an experienced web designer if you’re unsure how to do it yourself.

Hi guis

I think in 1.5 missed file /parts/languages-switcher.php which crash any other header than default

I’m just fix this by add there empty file with such name but I think you planned there something ;)

ait
ait Author

I see, sorry for that. We’ll fix in asap and release an update. Please understand that update may take several hours to get approved by Themeforest reviewers. Please post to our support forum to get an updated file earlier if you’re in hurry. Thanks.

HI Solitudo Guys

I just finish chatting with the WP Engine tech lead, and he confirmed that there is some theme issues.

I know that there is issues with a lot of plugins such as Yoast SEO, oio publisher add, Triberr and some other plugins I have installed on my previous theme.

I am getting a little frustrated of this theme I already invest a lot of time with the custom design but there is some basic issues that they shouldnt be I already post the questions on the ait forum but I havent resolve any issues.

I dont know if it was a good decision to buy this theme, I am wasting a lot of time. and the support is good but I think that due to the amount of issues or question the answer come a little late.

Default-user

I already placed all my question on the forum and I am waiting for the answers you guys replied i placed my last reply 26 hours ago and here I am waiting and checking the forum every 2 hours you guys might have to many questions to answer

ait
ait Author

I’ve forwarded your message to our support staff, they’ll have a look at it asap.

Default-user

Thanks I will check the forum back in one hour again.

Hey, I translate my solitudo site in french and just want just the submit button from the contact form. However I can’t find the Editor Contact theme in Appearance > Editor. Does it exist ? Can I change “Submit” title in french version as “Envoyer”.

Thank you so much for your answers. Baptiste

Default-user

I just want translate it

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hello,

I love this theme, it is awesome and I’ve had a play around in the admin demo to see that some of the things I want/need are there.

What I need to know and cannot find int the ‘Default Layout’ settings is how to reduce the space (padding) in the main body of the website.

Please refer to the image in my Public Dropbox here:

https://dl.dropboxusercontent.com/u/1775774/solitudo.png

For me that is just too much white space, I’d like to reduce that by about half.

Is there a simple setting for this, which has been hidden from your Admin Demo?

As soon as I get a reply on this, I’ll buy if it’s possible please.

ait
ait Author

Thanks for your message. You can use Custom CSS field for your small css changes. I’d suggest you to create child theme and do more advanced modifications directly in child theme css file.

Hi, 1 month ago I ask you how to change the size of body text and you said me it is possible with CSS. If I purchase the theme you could say me how to change it? I love the theme but for my website I need a bigger size.

Also another question, I have tried the admin demo and when I insert a personal video link in post entry (no youtube, no vimeo) with 100% width it invades the widget space. It only works fine if I fixes width with a number, but I requier not to put a width, I want to put the video link and automatic adjust.

Thanks

ait
ait Author

You can post all your questions to our support forum after your purchase, our support staff will be happy to help you. Thanks.

Hello,

I am having a small issue with uploading the theme, your admin says i need 96MB for it to work properly my question is where and how do i increase this in order for my upload to work?

Thank you

Default-user

I was able to fix the issue with the upload however I cant get the video background to work properly. I have the exact same settings as the original video but it shows up smaller and its not centered properly. What can i do to fix this issue

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Is there an update available that includes the newest Revolution Slider Plugin?

Thanks

ait
ait Author

Please ask for it on our support forum, our developers can send you a zip file. Thanks.

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