247 comments found

  • Bought between 10 and 49 items
  • Canada
  • Has been a member for 3-4 years

Hello!

I am thinking of purchasing this theme, but I had a question about the full width map on the contact page. Is it possible to have multiple locations pop-up on the one map? I am building a website for a store that has 12 locations in the city and surrounding areas.

ait
ait Author

Yes you can have multiple locations on the map.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi I was thinking of purchasing your theme but wanted to know when Google Fonts will be included? You say in January, do you have a release date scheduled?

ait
ait Author

Sorry update is not ready yet.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Also, is the theme 3.8 wordpress compatible?

ait
ait Author

Yes you can use the theme with WP 3.8

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

When exporting this theme from my local to a live server using svn, most links are incorrect. I have been into wp_options and replaced the local urls for the new live url, but there seems to be something built into the theme that is defaulting the index page to a different page and there doesn’t seem to be an easy way to just put it live.

Is this a restriction of the template, or is there something we can do to get this working?

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
EmmaA Purchased

Contact form & google map problems

My working experience with Solitudo so far, Its a very nice Admin Theme. And its going to be among the greatest theme around if the team continue with the updating and fill up its short cuts!

Have some questions pls:-

1. In the Contact Form “Select size of input” option.

You provided “Full Size”, “Half Size” & “Half Size – Floated” . Nothing like 1/3, 1/4, or 1/5 floated.

What of if I want the size to be 3 column or more for a very short date input with Check box or Radio input type?

What do I do pls?

2. When I used input type “SELECT” with more values in 3 rows following one another

When view on my page, the drop down menu of values in the upper row was hiding the “Select” in the row below. and when you add more than 4 or 5 values, you can only see the first 4 values on the site page cos it doesn’t scroll.

What is the cause and the solution to that pls???

3. The “Input Types” make available in Solitudo Contact Form is so much limited!

These available ones are :- Date, Hidden, Email, Text, Text area, Checkbox, Radio, URL, Select!

The neccessary but not available ones are :- Time (e.g. 00:00 – 23:59) , Plain Text or Note, Image or Icon Placeholder etc.

4. There is also problem of none be able to drag and drop contact form fields (labels) up and down and be able to rearrange them in the way one want it, in case there is a mistake in created order!. Multiple location popup is not working for me here after added 3 New Item in the goolge and provide 3 diff for marker positions!

5.

What do i do pls???

Your quick response to the above question will be appreciated.

Thanks in advance

Default-user
EmmaA Purchased

Pls I also want you to send me the update to Slider Revolution

?I have version 4.0.4 with my Solitudo Theme and the latest Slider Revolution version is 4.1.4

thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user
EmmaA Purchased

I have done that through support forum but not response.

ait
ait Author

Sorry for that, I’ve forwarded your message to our support staff, they’ll have a look at your questions asap.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

I have a quick question, how do I load a pic for the mobile slider?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is there a demo file that comes with the site?

ait
ait Author

Hi,

Please check the following for more details: http://www.youtube.com/watch?v=dr_wmoNl7ao

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Hi,

Is the any way of changing the menu dropdown in the admin ?

Thanks for answer.

Default-user

I mean changing the style, background, width … ?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello, i buy thos template with another account, but when i am uploading the template it stucks when it said: “Unpacking the package…”

What can i do?

Thanks! :) Great template!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

hi! We are interested in buying this but just wanna ask if this is really fully responsive, as there is no demo for the tab version, just the desktop and cellphone version. thanks!

ait
ait Author

Yes theme is responsive, please check the following url in your tablet: http://preview.ait-themes.com/theme/solitudo/

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

How do I access the icons and stock photos that are in the demo?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 100 and 499 items
  • Canada
  • Has been a member for 2-3 years

How can I place toggles in a sidebar?

ait
ait Author

Hi,

Sorry this feature is currently not possible.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

can i use this theme with buddypress?

ait
ait Author

Sorry Buddypress won’t run with this theme.

  • Bought between 50 and 99 items
  • Has been a member for 5-6 years

Hi guys this looks great, I’m always a fan of your stuff but this is a bit fidgety on the iphone. When changing pages, the page keeps resizing itself a good few times before settling down.

Also the menu items are extremely small on the iphone. And there is not easy access to some clear visible social media buttons. You have to schroll all the way down to the footer and the icons are so small (still talking about mobile view) that you have to zoom in to be able to click them.

Is this adjustable and if not, can this be fixed?

ait
ait Author

Thanks for your message. We’ll test it again. Regarding social icons you can turn them on in the header as well.

celticdancer

Will they be as small as on the footer?

  • Has been a member for 4-5 years
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Exclusive Author
  • Greece

Hi, I would like to translate widget items and I cant with wpml. Any Ideas?

Thanks!

ait
ait Author

Hi,

We’re currently working on multilingual support. Update will be available soon.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
30Flux Purchased

Hi,

How much time support need to answer buyers questions on weekends and weekdays?

Thnx.

ait
ait Author

Thanks for your message. I’ve forwarded your questions to our support staff, they’ll have a look at them asap.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

How can I slow down the “Testimonials” carousel ? I presume it’s in the javascript somewhere, but please let me know where. Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

  • Has been a member for 0-1 years

What’s the difference between regular licences and extended licences?

ait
ait Author

Hi, difference between Regular and Extended licence is just that theme with regular license may be installed only on one domain, so each new site where you want use theme require new purchase with new regular license. Theme with Extended license may be installed on unlimited count of domains.

Thanks.

Default-user

Thanks. What are the key features of this template? If I were to use this as a education consultant website, am I able to upload forms, have weather icon, videos, etc.? Also are clients able to have their own login system or maybe a section where they can send their forms or inquiries directly to us?

ait
ait Author

You can create forms using our Contact form element very easily. You can also create private pages that will be only visible to registered and logged in visitors. Feel free to click through our demo site to see what options are available. Thanks.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

I have a question: are the icon you used on the service page included in this template?

kr Kris

ait
ait Author

Hi, images from preview site we can’t resell because of license with which we bought them, so they are not included.

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am interested in purchasing this theme, but I was wondering if it’s possible to share gallery images via social media directly from the image lightbox.

ait
ait Author

Hi, sorry but this feature is not implemented in lightbox script used in theme.

Thanks.

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