279 comments found

Hi AIT, compliments for this theme is very good…

ait
ait Author

Thanks :-)

weesh Purchased

hi, when i translate a page with wpml, the label of contact form is not visible, and the page builder is not always working in other pages. Can you help me?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Fatal Error when instaling Jetpack Fatal error: Cannot redeclare class Jetpack_PostImages in /home/nets/public_html/wp-content/plugins/jetpack/class.jetpack-post-images.php on line 13

Wordpress version: 3.8

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hi AIT,

I want to buy this one but I want to know first if there is a way to have a “Mega Menu” instead of the current navigation menu, as well as if it is compatible with WPML translation plugin (especially the translation to Arabic (RTL support)).

Can you please give me more details about the these two points?

Thanks,

ait
ait Author

Thanks for your message. Megamenu feature is not implemented. We’re currently working on multilingual support.

Default-user

Thank you for your reply. When you say you are currently working on multilingual support, does that mean that an update to the theme is coming soon? If yes then when approximately? in about a week’s time or after two months? :)

Sorry to ask but I can give up on the Mega Menu option but unfortunately not on the multilingual support :)

ait
ait Author

Multilingual support will be added this month. Thanks.

ait Author

Hey guys, have a look at this amazing vide made by Jason from eStore Coaching – http://www.youtube.com/watch?v=_pihO-vD4jY

You can read full review on the following url: http://www.estorecoaching.com/profiles/solitudo-by-ait-themes/

Hello!, i need help, i wrote in the forum but dont get a response!. I always get: “Internal Server Error” and even i changed the host that we have before for installing this template… is weird, yesterday i finally isntalled and it shows so when in the night i try tio work on it, again: “Internal Server Error”

Please Help!, i got not much time to deliver this site!.

Thanks!!!! A lot of them

ait
ait Author

Thanks for your message. I’ve forwarded your message to our support staff, they’ll have a look at it asap.

Can I have multiple FAQ pages?

ait
ait Author

Sure, there’s no limit. Thanks.

rpais Purchased

Can I change theme folder name and theme name “solitudo” for “companyname”??

to install gives the error: The theme does not have the sheet styles style.css .

Thanks

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Is there a way to have the Portfolio thumbnail display the entire image instead of just being able to choose a portion of the image? If not, what other method(s) would you recommend? I have a client that will not accept a zoomed image preview. Thanks!

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

WOW.. I like what I see about the theme however it appears as though 95 % of the people commenting are looking for support that they appear not to be getting :(

Your favorite words are “Thanks for your message. I’ve forwarded your questions to our support staff, they’ll have a look at them asap”

ait
ait Author

We do our best to provide excellent after purchase support. The issue is that we are based in Europe and we usually work in CET timezone. You can see all Solitudo questions on the following url: http://support.ait-themes.com/support/category/wp-solitudo

Contact Form element don’t send email. Please help me! :( 4 forms on the site, none of which worked. What could be the problem? http://support.ait-themes.com/support/topic/69601 P.S. Sorry, I know English very bad
Default-user

my problem is not solved

ait
ait Author

Sorry to hear that, we’ll investigate it a further. Please also check server log file if there isn’t any error.

Default-user

I do not know how to do it. all data (admin, ftp) sent in secret content

Pre purchase question

I can not see po. mo. localization files. Is there localisation files?

ait
ait Author

We’re currently working on multilingual support, POT file will be included in that update. Thanks.

I experienced an issue as I installed and Activated the theme, the entire screen turned white and it is still all white. How can I fix this?

ait
ait Author

Hi,

That’s strange, please post more details to our support forum. You should get at least a screen with hosting requirements.

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Default-user

OK thanks, I fixed it, Called the hosting company and we added a php.ini file: memory_limit=128M output_buffering=2048

This fixed my issue. Thanks for your help guys..

Hi, got a little problem here, my hosting provider has memory limit as 85M while your theme is requiring 96M and wouldn’t work otherwise. Is there any way to circumvent it so it would work anyway as the difference is not so huge?

I expect this is required for some really heavy video task or anything and I’m not going to use the heavy stuff anyway.

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

teoh89 Purchased

Hi,

I have just installed the theme, and i faced this error message

Exception thrown

No captions.css found! This installation is incorrect, please make sure to reupload the Slider Revolution plugin and try again!

Any idea why this happen?

ait
ait Author

Hi,

Please kindly post your support questions on our Support Forum. This will enable our dedicated support team to assist you most efficiently. The Support Forum can be accessed at: http://support.ait-themes.com

Please use the following link to register to our support forum: http://support.ait-themes.com/sign/register

You support forum account will be generated automatically.

Thanks

Hi, I would like to buy this theme for a project. Only one question… Is it possible to have a featured / sticky contact form in the header just like the ‘Driving School’ theme?

Thanks already and with kind regards, Maurice.

ait
ait Author

Thanks for your message. Sorry this is not possible by default.

I managed to get by memory limit issue with the help from the hosting provider and now working with the theme.

I should say it puts enormous load onto the server. It seems to be ok, while you’re just visiting the site, but when you enter the WP console, MySQL server CPU is peaking immediately – entering the console is a guaranteed way for me to reach 15% load which is limited by my hosting after which I start getting errors on the database side.

I totally like this theme visually, it looks uber-cool and uber-professional, but the way it behaves with my hosting, it seems I should be moving to renting a whole server to be able to simply customize it to myself.

ait
ait Author

Please post more details to our support forum, our developers will have a look at it. Thanks.

kpkrew Purchased

Really , Really nice theme guys, well done . the more I work with it the more I like it, Keep looking for new themes from you guys with the new frame work for client websites, got any coming up?

ait
ait Author

Thanks for your message, we’re working on new themes, keep tuned ;)

mad1 Purchased
  • * * BAD DOWNLOAD

just bought Solitudo

got this error message when trying to install either available download package

“Unpacking the package…

Installing the theme…

The package could not be installed. The theme is missing the style.css stylesheet.

Theme install failed.”

For the item: Solitudo: Page Builder & 30 Customizable Elements

http://themeforest.net/item/solitudo-page-builder-30-customizable-elements/6187668 Item ID: 6187668

Item Purchase Code: [code removed]

  • * * tried to register at your support forum and it said that it didn’t recognize the purchase code

please help asap

thank you

ait
ait Author

Please send me a private message, as it’s not a good idea to share your item purchase code online.

Default-user
mad1 Purchased

i emailed you privately – PLEASE respond asap

thank you

ait
ait Author

Thanks we’ll have a look what the issue can be.

Great theme it only lacks multi-language features.

ait
ait Author

Thanks for your message, we’re currently working on this part. It’ll be available soon.

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