1476 comments found

I’m using Verion 2.8.0. I upgrade to wordpress 4.0 and lots of functionality are not working, like the insert link button, insert tag, insert categories. arrows to expand or minimaze…

Can you help, please…

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi are we ready for WooCommerce 2.2 with this update?

Sara_p

Not yet, please wait. We are working right now to fix the issues :)

Cerilia Purchased

Getting this with my 2.9 update:

breadcrumb.php version 1.6.4 is out of date. The core version is 2.2.0, pagination.php version 2.0.0 is out of date. The core version is 2.2.0,

Sara_p

Do you updated woo commerce?

Cerilia
Cerilia Purchased

its version 2.2.0

Sara_p

Sommerce is not ready yet for the last version of woo commerce :) we are working to release an update for all our themes in the next week, you will fix the alerts.

Cerilia Purchased

Thanks

“Sommerce is not ready yet for the last version of woo commerce :) we are working to release an update for all our themes in the next week, you will fix the alerts.”

Fix the alerts is a nice way of putting it. You’ve got entire products that show as out of stock in a site that doesn’t have stock management turned on. For ** sake guys, could you maybe try developing with the beta build of Woo? I mean, you do this for a living, you’ve sold thousands of themes. Maybe a LITTLE BIT OF PREPARATION so that my responsible clients, who keep up to date, don’t break their sites?

Thanks.

Sara_p

For living we develope wordpress theme, we are developers, not babysitter. Is a best practice not update the woo commerce plugin without to check the compatibility with the theme used or without to update before on a test installation. So… :)

isarmstrong

Wow, that is really special. So you can’t be bothered to keep up with WooCommerce point releases, and now it’s your customer’s fault that they hit the “update” button on their WordPress. You guys are amazing.

Sara_p

We sent the theme update few days ago the release of the woo commerce update. Woo commerce changed some files 3 times and we sent 3 different updates in the last week. Yes, i repeat: is a best practice not update woo commerce when they release the update. All our customers know this.

If you are not agree with us and if you don’t like how we work, you can use another theme. Thanks :)

The title of my homepage is: “Outdoor Patio Furniture Manufacturer and Commercial Sales – Florida Patio”. But when it appears on a search page in Google it reads: “Florida Patio: Outdoor Patio Furniture Manufacturer and Commercial Sales – Florida Patio”. Why is that? I would like to remove the company name from the the front and have it only in the back. Is that possible?

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

mayela Purchased

Sommerce Version 2.9.0 – WooCommerce Version 2.2.3 sommerce/woocommerce/global/breadcrumb.php version 1.6.4 is out of date. The core version is 2.2.0 sommerce/woocommerce/loop/pagination.php version 2.0.0 is out of date. The core version is 2.2.2

Sara_p

Woo commerce changed another file so now we have to send a new update with this file replaced. we will do this today i think :) thanks

Thank you very much for keeping this wonderful theme updated. After installing the latest theme version 2.9.1 today, is it now safe to run the Woocommerce updater?

Sara_p

Actually the theme is compatible with woo commerce 2.2.3, but they released another update (2.2.4) that we not tested yet.

sandymeier

Just updated and everything is working beautifully! Thank you!!! For anyone wondering: WordPress 4.0, Sommerce 2.9.1, Woocommerce 2.2.4 working fine for me.

Sara_p

Great :) Thank you for your feedback! :)

canito Purchased

hello

I updated to WordPress 4.0, Sommerce 2.9.1, Woocommerce 2.2.4 and everything works perfect.

Just the fonts changed and I cant make them work.. Any idea whats wrong? http://bit.ly/1mqWEUU

I am using Yanone font on titles just like your demo and is not showing that font

Sara_p

Replied and fixed your issue :)

canito
canito Purchased

Thank you !!!

Sara_p

You’re welcome :)

Hi Sara,

I am having the same issues (as the previous poster – canito) with custom fonts not displaying correctly under WP 4.0 / Sommerce 2.9.1 / WooCommerce 2.2.4. See page at: http://bit.ly/XYahj0

Once there is a solution, can you post it here or give instructions on how to access the answer to this particular issue on the support site.

eyebrowz Purchased

So we are good to go with wordpress 4.0 and latest woo??

Default-user
eyebrowz Purchased

hmmm yep, font issues here to….fix anyone?

Default-user
eyebrowz Purchased

Ticket #44259

Sara_p

Fixed, it seems you tried to change font family to a logo image :D lol

menkom Purchased

Hello, is your theme now 100% compatible with WP4.0 and latest WooCommerce ?

Sara_p

WP 4.0 yes, woo commerce released a new update today so now we have to check if there are big changes and if we have to fix something ;)

menkom Purchased

Is your latest theme copy compatible with the latest version of Visual Composer ?

Sara_p

I’m sorry, in Sommerce we not use Visual Composer so we are not sure about the compatibility and we can’t guarantee the theme works fine with this plugin.

menkom Purchased

Latest version WP and Latest verson Woo has killed my installation, disappointed :(

Sara_p
Sara_p Author

Do you updated also Sommerce to the last version?

menkom
menkom Purchased

Yes…. i had to revert back from a backup

menkom
menkom Purchased

I have tried again, WP4.0 works ok….. but as soon as upgrade to latest Woo it breaks functionality… i have upgraded to latest theme, it does not fix it… menu items as missing, page templates broken, WP admin menu items missing and broken.. its a mess. Please check your themes before you post them

Hi, I just updated the Sommerce and noticed the Titles are now missing in my blog posts. :(

I want the blog meta data and featured image to not show, but it’s important that the Title still shows. It seems like that changed in the coding.

This is the Custom CSS coding I have that used to work, it used to hide the meta data (dates and author info) as well as the image… but Not hide the Title.

breadcrumb{display:none;}

.post_header img {display: none !important;} .blog-small {display: none !important;} .post_meta {display: none !important;}

Please tell me how to fix this so my blog posts show correctly once again. Thank you for your time and help!

madetobeunique

here’s an example how it’s not showing correctly http://dennisjameslee.com/cornerstonemultimedia/1083/light-heart/

Sara_p

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi, I’ve bought this and a theme called Kidshop from Yithemes; wait times for support is terrible.

Can somebody from Yithemes please answer my tickets on their site? (since support is only given from Yithemes’ own site).

Given that even a simple shortcode that comes with the theme causes a problem support should be more reactive…

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