Sara_p

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1530 comments found.

Hi, this start to show up in the top of my site: Warning: Cannot modify header information – headers already sent by (output started at /home4/mfldesig/public_html/clearound.com/php_html.php:1) in /home4/mfldesig/public_html/clearound.com/wp-content/plugins/wp-super-cache/wp-cache-phase2.php on line 62

Site: http://clearound.com/

But i can`t even login to my wordpress admin it does not appears the login fields, why is this? what can I do, hope you can help me. Greetings

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

mayela

mayela Purchased

Do you recommend to update Woocommerce 2.3.11 with wordpress 4.2.2 and Sommerce Version: 3.0.1 ?

We are currently checking, i suggest you to wait few days o try to update in a test installation to avoid compatibility issues. thanks!

Also curious if theme is compatible with WooCommerce 2.3.11 ?

It seems yes, but i suggest you to update the plugin in a test installation before to update in the live site ;) thanks

TCSWeb

TCSWeb Purchased

I would like to have [My Account] listed in the links bar. Added it to the linksbar menu but would like to add folder.png icon to match other menu options in linksbar. Where would I do this? I started looking at the code in linksbar.php and it looks to me like it is suppose to show [My Account] automatically if you are logged in!!

Hi, please open a ticket in our support desk and ask this to our developers. This is a technical question and i can’t help you here :)

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain what do you need. thanks

You need to open a ticket because we have to send you a file with the fix. Open the ticket and let me know the id, i will ask to our developers to help you now :)

I open ticket id #60369

Hi, I’m a WordPress installation provider and I’m setting up a site for a buyer who purchased this theme. In the documentation you say that the demo content is in the forum page, the thing is the buyer can’t find it and I can’t access to the site. My question is, where exactly me or the buyer can find the demo content. Thank you!

To access to deemo content you have to enter the license code of the theme. If you don’t have this license you can’t view the sommerce forum. The only way to access is to get a new license purchasing again the theme, in this way you can also get updates and support.

jurnix

jurnix Purchased

Hi,

Since last update I have several errors like this when updating content in pages, ... Any idea how to solve it?

Warning: Cannot modify header information – headers already sent by (output started at /some/path/wp-content/themes/sommerce/inc/widgets/testimonials.php:394) in /home/rgrun/webapps/bbnine/wp-includes/pluggable.php on line 1196

Thank you

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

Hi there, I’ve just updated the theme and now my featured & latest products don’t fit across the page, site is pokerstore.co.nz . Thanks

Hi, i’m sorry for your issues.

Please open a ticket in our support desk and explain the issues you are experiencing.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page (http://support.yithemes.com/home) open a ticket and explain your issue including your WP admin access so we can review your setup and help you. thanks

menkom

menkom Purchased

Your theme is severely broken. Latest 3.02 with 2.3.11 woo breaks almost everything, menu is gone, widgets gone, product thumbs gone, categories menu gone…. disgraceful…. why dont you perform your own tests and make sure it works before rolling it out… :(

We will send an update for this theme very soon. Anyway, this is the reason we suggest ever to wait before to update woo commerce and before to update CHECK if the theme is compatible. Because when WooCoomerce releases an update we need TIME and WORK to fix compatibility issues. IUpdate woocommerce (or wordpress) in a working e-commerce without to check the compatibility is a very bad practice, and we are doing our best, hope you can understand this. thanks

Hi Guys, please update asap – the theme is not in good shape with the new WooCommerce I think…

Yep, we are working on this. We will send a new update in the next 2-3 days :) thanks

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