Sara_p

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1530 comments found.

Hi Sara! I cannot change the width of sidebar on shop page. It’s width is 170px, and i change the value sidebar width on css to 220px, and its width is still 170px. how can i change the width of the sidebar :!

Hello, please submit a ticket in our support desk at http://support.yithemes.com. Our support guys will reply you as soon as possible! Thank you for writing us!

Hi there,

I am interested to buy this theme. Is the Dutch league also inside?

with kind regards,

Roy

Not yet, but you can easily translate the theme yourself :)

We are using your theme for our client’s website on BlueHost server, and recently they have informed our client that they are phasing out PHP 5.2 and upgrading to 5.4. we would like to know if the theme is supporting this change and what are the steps to take to prevent interruption.

Yes, it works :)

Hi Can I know how to install the demo content? I can’t seem to find the link in the forum. Please help

Register yourself in our site:http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/ And then in the “Get support” page you can download our demo files and sample images! :)

Hi I’ve done that but when i try to import i get these errors

Import WordPress Failed to import Media “001” Failed to import Media “002” Failed to import Media “001”

and many more. Please help to solve this

Please open a ticket in the “get support” page and explain your issues to our developers. Thanks

I cant seem to override in the custom css

.layout-sidebar-no div.product div.images { }

Tickets in but my shop is down while I wait!

Help

25315 #25365 sorry if this is a double post, the original hasn’t shown on my system. I’ve having all sorts of issues with the update to the latest version of your theme. Not only does the Nivoslider cause issues but woocommerce checkout and emails dont function. I’ve tracked it down to a conflict with your theme, as activating another theme fixes the issues with Woo. I suspect a JS conflict. Please help this is a shop breaker!

I can’t see the number, please not use special characters here, only the numbers :)

25315 and 25365

Hi Sara_p I wrong 2 replies, however they are not showing, have you hidden them?

I’ve tracked most of my shop errors down to your theme (changing theme cures the problems) so your urgent attention is required, many thanks!

I repeat, you did not fix the slider issue, that was fixed by my hosts..I added the checkout issue because at the time I thought it was connected. I cant believe you are making me open another ticket, after all these days (approaching a week)....Can you assure me that you’ll give this ticket priority?

Ticket 25726 in!

I opened the above ticket on the 23rd, I explained what I did to remedy the issue by changing the theme to a wp default theme. Yet after 5 days I receive a support post asking whether I could change themes to see if the issue is theme based! I cannot beleive ive waited 5 days for a response that could have been answered by reading the first post. Can you please give this ticket your full attention please.

HI I just bought this theme and implemented it for my site (gamificationnation.com). Now the first issue is how do I fix my blog posts? the blog posts made with video are looking really out of place video and text on top of each other on the home page, which is my post page.

Secondly I want to disable the twitter button on the side of posts and replace it with a social media share option of buttons, but the plugin I had is no longer working, shareaholic brought the whole site down and I want a solution. Which other plugin can I use that is compatible and how do I remove your twitter option?

Thirdly is there a way to set up a free product without having the person go through the whole registration and payment process, just an email and then access to the course will be given? I have a jigoshop/learndash integration going on and that’s why I needed a jigoshop compatible theme.

Thanks, An

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Have you added the ability to add captcha yet?

Thanks.

Hi,

I don’t get the “Number of products to show” working, when i set i to 16, on some pages it shows only 15 products and on some 16. Please tell me how to make this work correctly.

Thanks

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Has anyone been able to troubleshoot and get Fancy Product Designer to display correctly with this theme? The dynamic fonts are blocking the Google font functions and it won’t work. The theme author says they will not troubleshoot this issue and suggested to add a line in the custom CSS, but it did not work. Just wondering if there is a fix before I buy a new theme. Thanks for any help. :)

Hi,

I am trying to setup a store using your theme. However, facing a major problem. My site is a jewelry selling site and I need large catlog images in the featured/recent products widget; say 280-300px. But, I would like smaller images on the other catalog pages.

been wracking my brain with this, but could not resolve this. Rangkosh.com is the website. Would appreciate any inputs from you guys… Thanks!

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Hi, will this work fine with WP version 3.8?

Not yet, we have to send the update in the next days. :) thanks

How dp I get rid of the pretty photo included in sommerce. I have another plugin that handles it.

Thank you

Check if in the plugins list you have our YIT Magnifier plugin, and remove it.

No we do not have the Magnifier plugin. visit www.weddingprepgals.com and click on a product image. You will see the theme light box open and then our specific one open behind it.

please open a ticket in the support area and ask this to our developers. I can’t help you with tecnichal requests. Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

I note the recent update, can I just update the following files via ftp to achieve the update to work with wp 3.8?

---—VER 2.6.0 – 30/12/2013 ----

core/functions-core.php core/theme-options/include/contact_add.php core/theme-options/include/panel-import.php core/theme-options/panel.php core/default-widgets/last_tweets.php inc/functions-theme.php style.css

yes :)

I need to create an alphabet directory, a thru z, so that when let’s say “m” is clicked, all manufacturers and products that begin with the letter m return. Is this possible with this theme? Can I style the alphabet letters in Categories side bar to be three columns?

Thank you.

One more question. Can search results also return related items? If a manufacturer is selected, can there be related search results? For instance, if the “m” search results, one of the manufacturers, Maybelline is selected, can there be related search terms on the details page, such as “cosmetics”?

Thanks again.

I hope this helps someone else, but the Premium Skin Vintage Clothes and Shoes is no longer available for this theme. :(

Send me a message to support[at]yithemes.com, maybe i can help you :)

The slider stopped working on the home page – not sure why, i thought it was related to activating an image gallery plugin but after deactivated same problem. it just shows ONE static image instead of scrolling with the slider text and multiple fades, tried activating an old sommerce theme and still no slider! does this mean it’s a database issue – im going crazy

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

The slider stopped working on the home page – not sure why, i thought it was related to activating an image gallery plugin but after deactivated same problem. it just shows ONE static image instead of scrolling with the slider text and multiple fades, tried activating an old sommerce theme and still no slider! does this mean it’s a database issue – im going crazy

please open a ticket in the support area and ask this to our developers. I can’t help you with technical requests.

Register yourself in our site: http://www.yithemes.com Then active your theme here: http://yithemes.com/theme-activation/

And then in the “Get support” page open a ticket and explain your issues.

Thanks!

Is this version 3.8 ready yet? I see an update in December, but then I see you commenting a month ago stating that you will be submitting an update in ‘next days’...yet no updates since December. Please advise.

Yes, the theme is compatible with the last version of WP :)

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