80 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Hello, I have several problems: - I can not find the same Interphace for page builder, I added the extension “page website builder plugin origin” but I do not have the same options. - How have the shortcodes? - When I try to install the plugins recommended (layersliderwp / revslider / stToolkit) I have a blank page, can you please help me? I purchased wordpress themes but yours is quite complicated, I do not understand why we need to add widgets, etc … while the former I simply would put shortcodes in pages requested. Can you just explain how to create the best return for your theme please? I apologize for my very bad english.

SmoothThemes

Please post this issue at our support forum, our support staff will be there to help : http://www.smooththemes.com/forum.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

hello

nice theme man, is there a way to have the masonry#2 on the home page and also having a slider at the top?

thnx,

cheers.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years

Your dumm-data has errors while installing. I can’t get what I see in demo at all. I’ve got blog post and footer menu… that’s it.

SmoothThemes

Can you please post this issue at our support forum, our support staff will be there to help?

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hey, we’ve installed Woocommerce but the theme doesn’t provide for us to insert a Featured Image for the products, only product gallery images. How can we set a featured image for products with this theme?

Thanks!

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Default-user

I initially submitted this on the Support forum but have not received any feedback.

SmoothThemes

Sorry for the late because the holiday in our country( Already mention it on the forum ). Our support staff will take look at your issue shortly.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, nice theme,

I noticed that slider images and text looks corrupted from tablet. is it because of the styling buttons in demo site?

http://tinypic.com/view.php?pic=2hd0g78&s=8#.UvecC_YVuzA

thanks

SmoothThemes

It’s using layerslider, it’s responsive but something is strange. Will tell the developer team about it.

Regards.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hi..

Look my site… an error message appears on the top…

www.altrideamilano.com

Thanks

SmoothThemes

I didn’t see it. Can you tell more details ?

Regards.

Default-user

This is the error..

Parse error: syntax error, unexpected T_STRING in /web/htdocs/www.altrimage.com/home/wp-content/themes/Sonec/config-plugins/stToolKit/post-type-settings.php on line 1

www.altrimage.com

SmoothThemes

Are you using htis theme on two domain? Seem like it’s not allow. Please contact Envato in this case.

Regards.

Default-user

These are the websites of our company. Yes we made two website but is more or less the same because on one domain we upload the design projects and in the other the graphic projects but the rest is the same. We normally buy one theme every month from evato-themeforest so is not a problem for us to buy again this one if it is a problem for you. Anyway we solved the problem i asked you. Thank you fo now.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello,

I wonder if the. PSD files are included with the theme?

Thank you for your reply

SmoothThemes

PSD files doesn’t come with this theme.

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! I have a question before purchasing the item. Is it possible to show on the Homepage the last posts? And a carousel with the latest posts? Thanks!

SmoothThemes

It’s possible to show latest post to homepage but it will not display in a carousel.

Thanks

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users

Hello, okay? I already use your theme some time ago on my blog and would like to know if there are any plans for Reconciling with BuddyPress, unfortunately I think I’ll need to change the subject, since even bought another, but I’m afraid by the exchange. Your theme is so far the best for me, and I would love to continue with it.

SmoothThemes

Sorry but there is no plan for BuddyPress.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello! I have another question before purchasing the item. Is it possible to show image (or gallery) and video in the same view of Portfolio (together)? Thanks!

SmoothThemes

Yes, you can use Visual Page Builder under portfolio single.

Regards.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users

Hello, okay? I had reported this problem some time ago, but it seems that nobody is willing to resolve it. I definitely can not publish anything in his post, no matter what browser I use. I’ve tried at work, at home, on the phone, tried until now accessing through a proxy site. I made a video to illustrate what I’m talking about.

http://youtu.be/yN-Txms6l00

Could someone please give me support? I need to solve the problem with my slider, which I describe below.

Slider stretched in sonec The slider on the home page of my site flattens images when used in full width mode (stretching slider 2 in a weird way). The same does not happen when I use in box mode. Could you tell me the cause of the problem? My site: http://clubedodesign.com A hug!

SmoothThemes

Really sorry for that issue, I just tested with some account and it working fine.

Can you please tell me what is your forum Username, I will take a close look.

Best Regards.

liutecristian

My user name is what appears in the video: liutecristian But had previously trying, where you can publish in my name, but I do not. It seems to be a limitation of the region or something. What about the email, I have tried to contact other times and did not answer me, so I did not even try anymore. A hug!

SmoothThemes

I had checked it and because you tried to post many topic at the same time, WP detected your IP to spam list. Let me check the email again, its strange that you didn’t get the email answers

Regards.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! Is it possible to use a Mega Menu similar to this in your theme? (look at the submenu, please). I hope your news, thanks!

SmoothThemes

Sorry but Sonec’s menu can’t work that way. You can take and ask your question to UberMenu plugin on Codecanyon.

Regards.

Default-user

Thank you! :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Could I use some plugin to share the content of the page in social media? (like Facebook, Twitter, Google+, email, print…) Which do you recommend me? Thanks!

SmoothThemes

Yes you can, you can use addthis plugin. try search on google or wordpress.org plugin directory.

Regards.

Default-user

Perfect! :-)

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi! I’ve installed the WPML plugin and now I can not remove 3 categories that I installed with the sample file. These categories are: Bullet Lis, Malesuada and Wenddisse. How can I remove them? If you give me an email address I could send you a screenshot to explain the problem. Thanks for your help!

SmoothThemes

Please post your theme issue at our support forum, our support staff will take a close look at your site.

Regards.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users

Their forum is down.

SmoothThemes

Working fine right now :)

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

I tried installing this theme, and the plugins on Godaddy hosting, and I got a 503 error, and the site is now broken and inoperable.

I am trying again on Dreamhost instead now, any advice to get these installed correctly?

Thanks

Default-user

I have now installed 3 versions of Wordpress, your import broke all three websites. I have spent an entire work day trying to get this theme installed with sample dummy data to modify, and it has been a waste of time. Please help.

Error: Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@imageplustype.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

SmoothThemes

Please post your issue at our support forum, our support staff will take a close look at your site.

Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

bonjour , stToolKit ne fonctionne pas :(

SmoothThemes

What is your issue with stToolKit? please use English.

Thanks

Default-user

Further to the purchase of the sonec theme, I meet problems with the pluging sttoolkit. the site does not display any more in each I I activate the pluging and the admin becomes white nothing more displays I do not understand where from comes the bug

Wordpress 3.9 Php 5..3

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

This theme is Incompatible with qTranslate/mqTranslate! I am Shocked by this so called “Translation Ready” Theme!

SmoothThemes

Please post your issue at our support forum, our support staff will be there to help.

Regards.

  • Has been a member for 0-1 years

Please I am about to purchase the Theme. Does it work with Siteground.com. I am using Siteground for my domain.

SmoothThemes

Yes, works with most hosting provide.

Regards.

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 2-3 years
  • Referred between 10 and 49 users

Problems with pagination

Hello, okay?

Even today I can not post on your forum.

Pagination my homepage does not work in most browsers. When a player tries to move from page to page, the page simply reloads. Everything usually works in Chrome, but not working in IE, Firefox or Opera. Have deactivated all plugins and still the problem persists. Previously, Chrome also had the same problem, but it did not happen when I disabled the plugin “All In One SEO Pack”. My site clubedodesign.com I await your supote.

A hug!

SmoothThemes

Hi,

Can you give me your forum account and your site info (admin login, FTP ) ?

p/s: Please send private email :)

Regards.

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