84 comments found

Hi Smooththemes,

Just purchased the Sonec theme.

I couldn’t find the PSD and DEMO data in the downloaded file. Please where do I get it?

I also sent you an email.

SmoothThemes

Didn’t get your email :)

I’m waiting for review of Sonec 1.1, that included sample data and Retina support.

We are preparing PSDs for Sonec but it will make the download larger, so we will include in next time or will upload new psd item.

Best Regards.

Default-user

Well, I need to know when this will be available as I need my site up in less than 10days.

I need customization of this theme for my website. Can you handle this or point me in the right direction?

We just need it setup as the DEMO site was.

I await feedback please.

Regards,

SmoothThemes

The update files is waiting to get accept : http://d.pr/i/N4lR . You will get notice via email when it’s available for download.

Here is the demo XML file if you need it now : https://drive.google.com/folderview?id=0B3bZ91oTqsWZamJyeTFsTW82T1U&usp=sharing

Regards.

WWow Nice work friend!

Is the html / css seperated in a zip file? We need to build a site, but we’re not running wp

Pieter

SmoothThemes

No sorry :)

great work, GLWS

virplay Purchased

Hola.

- Please where is the changelog? Would be nice to read the new updates

- After the new update to version 1.1 I am having the same issue again and again “New update of stToolKit. 1.2.5 update now”. I do update and the same messege over and over. Wolud you please solve that?

Thx

SmoothThemes

1. I just update the changelog.

2. About stToolKit, it’s a know issue with github notification( we managed it via github private ), don’t worry because you are running the latest stToolKit plugin and anything work fine.

Regards.

virplay
virplay Purchased

Thx

Great work, SmoothThemes!

SmoothThemes

Thanks you ;)

Nice work! Good Luck with Sale! ;)

Just bought the theme and love it great job. Quick question on the page builder how would I enter a shortcode to be displayed? I am trying to use a text element and placing the shortcode in it and its not working tried a couple of different plugins with no use. Any help would be great.

SmoothThemes

Understand your question, there should be do_shortcode in Text builder items or call WordPress WYSIWYG inside builder item, let our developer discuss about it and I will let you know for sure.

Best Regards.

Default-user

Yes thanks if you could place a wysiwg editor instead of the text edit it would be great. But I dont thing that will resolve the issue with shortcodes not working. Also how can I rename the portfolio to something else like resources, I cant figure out where to modify or change the name in the url ?

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Hi, Pre-purchase questions here: Can the home boxes be made clickable? And, is there a child theme included? Thanks!

SmoothThemes

Can you send me a screenshot where is the home boxes by your mean?

Also, It’s easy to create a child theme, our support will help you with it.

Regards.

Hey guys – is there a download link for the stTookKit plugin? I need to upload it manually and I can’t seem to find the plugin anywhere.

SmoothThemes

It is in the theme folder : Sonec/recommended-plugins/stToolKit.zip

Regards.

Hi guys,

I bought your theme yesterday and im working with a 3.6 wordpress version… But im trying to update the stToolKit plugin but impossible.. Appears the message: stToolKit updated successfully…

But on the update plugins list continues to appear the stToolKit plugin.. why??

SmoothThemes

Hi there.

It’s a know issue with github notification(We managed it via Github private), don’t worry because you are running the latest version of stToolKit :)

Regards.

Hi, Just installed a fresh copy of the latest version of wordpress. I then installed your theme. It works correctly, however, it prompts to install plugins, as soon as I install the stToolKit plugin, the site returns a 500 error and cannot be accessed. I have got the site to respond again by deleting the plugin via FTP. Is this a known issue? Regards, Louis

Default-user

Even if I unzip the plugin and manual copy up the files via FTP the website crashes (front & backend) this is even before the plugin is activated, just the presence of the files alone is enough to bring the whole site down!

Default-user

I have discovered that the problematic file is: stToolKit.php in the root of the plugin directory. Removing / adding this file alone is enough to bring the site down. I should mention that I can generate this issue with no other plugins installed.

SmoothThemes

Can you please post your issue at our support forum and send us your login information via Private Reply, our support staff will take a close look at your site.

Regards.

menopoi Purchased

Reporting an issue with stToolKit plugin it brings the website down. Can you solve the issue, I’m waiting for 2 days now and no good news there.

SmoothThemes

Hi there.

It’s a know issue with github notification(We managed it via Github private), don’t worry because you are running the latest version of stToolKit :)

Regards.

Why my clients section doensn’t load good at the first time..?? I have to refresh and refresh the page to show all the logos..

www.altrimage.com/clients

Thanks a lot

SmoothThemes

It’s loading fine at our end, Mac OS + FireFox 25.

Regards.

Hello !! It seems i’ve got any problems with the logo and favicon. When i upload the image ( logo.png, transparent bg ) the sonic setting page shows an ”?” icon ( safari osx ). I tried with a jpg too, same thing for the favicon.

Is there a specific size, format o something to use for ? Thank you !!

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Hello!!

How can i get my brackground-color totally in white but with the full screen view not the boxed style..??

Thanks!!

SmoothThemes

Hey! Thanks for purchasing one of our files, we truly appreciate it! Support for all our themes is conducted through the SmoothThemes support forums, if you’d like to start a new thread over there either myself or another member of the support team can take a look at your issue ;)

SmoothThemes Support Forums | Create an Account

Hey,

Just a heads up on the live demo site, the social icons on the mobile application (iOS 7) overlay the logo.

I plan on purchasing in a few weeks so I’m going to go through and see if I can find any other bugs for you.

SmoothThemes

Thanks, will keep it in mind.

Regards.

Hello. Great theme.

I’d like to know if this theme supports password protection for projects within the portfolio section.

Thanks in advance.

SmoothThemes

No, sorry :)

Hello,

Is the footer customizable? blocks for example ?Does the theme come with a sitemap page like this one http://themes.fuelthemes.net/craft/sitemap/

Thanks, Max

SmoothThemes

The footer is customizable. You can use page builder to build your sitemap, it’s easy.

Regards.

Hi,

The stToolKit plugin is taking the admin side of my WordPress install to a white screen, I have increased the memory to 256MB but that hasn’t changed anything, looking through your support, comments and forums, I can’t seem to yet have a fix for this? Any help?

SmoothThemes

Did you submit a topic support at our support forum? our support staff will be there to help.

Regards.

pirretjp

Will do it now.

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