An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, QBKL, will respond to buyers’ questions and provide limited support through this item’s comments.
Additional information from QBKL:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates to ensure compatibility with new software versions
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
Is this template a WordPress theme?
No. Soon(ish) is a HTML5 template. It is not a WordPress theme and will not work properly if installed as one.
Is the newsletter form functional?
No. The template does not include any PHP code and the newsletter form does not save nor sends emails with the submitted email addresses. The form is only styled so that you can use it with your own newsletter subscription application of choice.
Are you available for further customization of this template to make it look more personal?
Yes, of course, for an added fee. Please use the contact for on QBKL ’s profile on ThemeForest to let us know what you need.
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.