An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, CREATEBRILLIANCE, will respond to buyers’ questions and provide limited support through this item’s comments.
Additional information from CREATEBRILLIANCE:
- Responding to questions or problems regarding the item and its features
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
Is it possible to exclude the countdown.
Yes sure. All you have to do is to remove the section with the countdown in the html file (and optionally remove the trigger for the countdown in the main.js file)
here is an example of how the template looks like without the counter.http://themes.createbrilliance.com/Soonr/theme/index-nocounter.html
Where are those fancy icons from the preview?
Where can I set up my email address.
Thats explained in the documentation. Go to your newsletter.php file and edit YOUR.EMAIL@MAIL.COM to your email.
Where can I get those wallpapers from?
When to contact Envato Support
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.