169 comments found

Thanks Ed!

How do you do that though?

Please do help!

:)

Thanks

themesforge

Hi there dave,

If you’ve not comfortable with making html/php changes then I would suggest using Envato Studio http://studio.envato.com/explore/wordpress to find a freelancer who should be able to do this quite quickly.

Best,

Ed

Hi man, i am comfortable to do it myself. I just need the code and where to place it.

themesforge

Hi dave,

well the code is the work :)

I’m not able to provide this via support as it would first need to be planned, written, fully tested and then released. This is why I suggested going the freelancer route.

Best,

Ed

Hi Ed, I still have the version 1.0 of Sooperstore so I have to update it. How can I do it safely? Just pasting the new files in the theme directory?

Thanks

Default-user

Cause I did the upgrade and everything seem work fine except when I try to buy an item and when I am in the check out page appears:

“Warning: array_intersect(): Argument #1 is not an array in /web/htdocs/www.carusogioielli.com/home/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-shipping-method.php on line 180 Warning: in_array() expects parameter 2 to be array, null given in /web/htdocs/www.carusogioielli.com/home/wp-content/plugins/woocommerce/includes/abstracts/abstract-wc-shipping-method.php on line 190”

How can I fix it? The site is www.carusogioielli.com

Thanks for help;)

themesforge

Hi there,

Thanks for getting in touch!

Re: upgrade – the best (and safest) way to update the theme is to follow these steps:

1.) backup your existing version – this is especially important if you have made changes

2.) download the latest version 3.) test it on a local or test copy of your live site – this is especially important with eCommerce sites to avoid unexpected issues 4.) re-apply any custom changes you’ve made (or better still – move your customisations to a child theme)

5.) apply to live

Re: your upgrade – this doesn’t look like an issue with the theme – the error points to an issue with the shipping plugin you’re using.

Best,

Ed

Filmboy Purchased

Hi Ed,

I just updated to WP 4.0 and everything seemed to work fine. I then updated Woocommerce to 2.2.6 and everything still works fine except for my Product Category page (shop). It seems everything has shifted to the left. This applies to the individual Category pages as well. Not sure if you are aware of any incompatibilities or not, just thought I’d ask. I’m using Sooperstore 1.7.

Thank you, Mike site: glideshot.com

themesforge

Hi Mike,

sorry for the delayed reply – I’m not aware of any specific issues with either WP 4.0 or WC 2.2.6 with Sooperstore – I have both running on the main demo site.

Send me exact details to ed@themesforge.com and I’ll take a look asap.

Ed

Thanks for the theme.

We are implementing Sooperstore. But we run into a problem.

When the Cart is empty, we get a redirect loop. This is probably because the Cart page determines the cart is empty, and sending it to another page? Or to the Checkout page?

This only happens when the “Cart page” and “Checkout page” are the same (“Cart”). Because it also is the same.

How can we fix this problem?

Default-user

I was already ‘fighting’ this problem a couple of times last week.

I guess I found a ‘solution’.

Created a new page for “Checkout” and placed the following on it: “[woocommerce_cart]

Now it is the same, as I already chosen before, but now in two different pages.

Is there another solution which would be better?

Default-user

Sorry, I see that the Cart page has the exact same tags already in it. Which I didn’t know. Then I guess it did this myself?

First time for me with WordPress and WooCommerce :)

Then I guess it is OK like this. Removing checkout tag in cart works, but also a ‘single’ cart/checkout page.

themesforge

Hi there,

sorry about the delay reply – when you install WooCommerce it automatically creates a Cart and Checkout page and injects the correct shortcodes into them. It’s possible you just got those shortcodes mixed up. In any event this is definitely not a theme issue. If you’re still unsure about this the good folks over on the WooCommerce forums can verify for you.

Ed

Hi, I’m trying to display the template for a custom attribute “jewelry” that I have created. I’m just following this instructions http://docs.woothemes.com/document/using-custom-attributes-in-menus/ , I have copied and renamed the file to be “taxonomy-pa_jewelry.php”, but it shows a 404 page.

I have added it both in the theme folder and theme/woocommerce folder.

Please advice, thanks.

themesforge

Hi there,

sorry about the delayed reply. Have you followed the rest of the instructions re: registering the taxonomy for menus (further up the page).

In any event, you’ll get faster support on this via the WooCommerce support forums as it’s more of a WooCommerce support issue than a theme issue.

Best,

Ed

Hi, I’m working on a site that uses your theme, but cannot find the theme documentation. Can you please provide a link to the documentation or email a copy of the documentation to me?

Thanks!

themesforge

Hi there,

sorry about the delayed reply – the docs are in the main zip file you can download directly from your themeforest account where you purchased the theme – this username doesn’t looked to be associated with a purchase of the theme.

Best, Ed

I highly recommend staying away from this theme, had issues with widgets and there is zero support.

themesforge

Hi Michael,

Very sorry for the delayed response.

I’ve been offline ill since your last email.

Re: issue with widgets – you sent me an email but didn’t specify exactly the issue is with widgets.

I just created a test homepage on your site and was able to add widgets to the homepage with no issue.

I’ll send you the page example now.

Best,

Ed

zachg101 Purchased

Hi,

I’m having issues with reviews on single product pages. Heres a screenshot of what happens: http://i57.tinypic.com/uy0ep.png

Thanks

themesforge

hmm – ok – shoot me an email with your ftp login details to ed@themesforge.com and I’ll take a look directly.

Best,

Colm

Default-user
zachg101 Purchased

Nvm I managed to fix it.

If anyone needs solution:

In “reviews .comment_container” via css you just need to add : “padding-bottom: 2cm;”

And it will fix it

themesforge

ok great :)

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