164 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, for some reason, the “more info” buttons are not appearing at all. But when I hover the mouse on the item they appear. Also notices this only happends when using IE (version 9). Firefox and Chrome are fine. See www.imagimer.com

themesforge

Hey there Izisolutions – thanks for getting in touch. Hit me up on email ed@themesforge.com and I should be able to sort this out asap for you – I can see what the issue is.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Gday Themesforge.

I’ve been trialling the Live Preview and some sites that use the theme.

I am finding an IE8 ,9 and 10 issue with the js file called tf-deals.js.

In IE, add an item to the cart, then try to preview the cart. The data is cut off after about 60 pixels, and is not visible, apparently due to an error in the javascript: “the object doesn’t support this method or property (line 18)”.

I also found this error on live sites that use the theme, such as xtrons.no and gymwear.se

I like your theme, and am considering purchasing it, and am wondering has anybody found (or overcome) this issue yet?

themesforge

hey Itchybrain,

thanks for getting in touch. I’ve not had anyone report this issue previously.

Leave this issue with me for 24 hours and I’ll get back to you then.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi – looking to purchase this theme but when tried it on my iPad(1) there is no “add to cart” button, is this normal? dg

themesforge

Hey storm10,

apologies that was me making some tweaks to the latest release on the live demo site :)

all working now!

Ed

Default-user

Thanks – all good now

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I saw the features and demo and I liked the theme. So, I just purchased it. I hope to have good time my website building with this theme.

Thanks much, Ashish

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • France

This theme is nice but i’ve 2 questions : I’v bought ristorante theme form themeforest, could i integrate reservation module on your template 2 i saw enter coupon in checkbox paiement module, how does it works? Do you have a listing with coupon ordes?

Thnaks I’m waitng your answer for process order

themesforge

Hi there SDNETWORLD,

Thanks for getting in touch!

To answer your questions:

1.) I’m not that familiar with the ristorante theme. If they provide you with the reservation module as a separately installed plugin then it might be possible to use Sooperstore with it with some basic styling. If it’s custom code/widget based then you would need to integrate that with Sooperstore.

2.) The coupon code system is a part of WooCommerce and is documented in detail here:

http://wcdocs.woothemes.com/user-guide/coupon-management/

Hope this helps!

Ed

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

How would I change the css so that the background is black and the type is in white? I am currently using the default theme.

Thanks

themesforge

Hi there!

I’m guessing you want to complete remove the white boxed background that sits in front of the gradient? This will need a bit of css skill to accomplish.

I can give you some pointers:

layout.css – comment out lines 197 and 201 (or set the color to be #000) once you do that you will see that you will need to remove some order borders, and colors but this should work as a good guide.

But this is definitely a custom skinning css task.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Where is a list of all your shortcodes? I have a list on the demo site, however half of them do not work and I’ve found some errors. At the moment I am trying to figure out how to add columns in…

themesforge

Hi there phydcreative,

sorry about the delayed reply – can you send me a link to an example of where you are having a problem?

Ed

Default-user

When I put in the following into a new page:

“[one_half]Content here.[/one_half]” “[one_half_last]Content here.[/one_half_last]”

This is how it shows up: http://tinyurl.com/buvxkcr Also, I noticed that you pricing tables aren’t responsive either. When viewed on mobile and tablet device the user must swipe to the right to scroll through the pricing table content. This can be reproduced if you visit your demo site here on an tablet or mobile device: http://themeforest.net/item/sooperstore-responsive-woocommerce-theme/full_screen_preview/2845356
Default-user

Does it usually take 5 days to respond to support?

themesforge

Hi phydcreative,

apologies, I did actually respond earlier but for some reason it doesn’t seem to have shown up here – strange. My previous comment stated that the tables produced by the shortcodes were not yet responsive. There are many ways to accomplish responsive tables but at the moment these are beyond the scope of a shortcode implementation as in many cases it involves either hiding some selected columns or fundamentally changing the tabular nature of a table.

The tinyurl link you posted is bringing to a WordPress permission denied screen.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
storm10 Purchased

Hi – Recently purchased the theme and i’m enjoying it, I would like to use it so users can’t see the prices or add to cart until they have logged in, I’ve been looking at catalog visibility add-on but I see this doesn’t hide the cart button or prices in the featured products,

please can you advise, thank you

themesforge

Hi there storm10,

Thanks for getting in touch and apologies for the delayed response. At the moment the theme doesn’t support switching off prices directly – this would have to be achieved as you have hinted at with the use of a catalog visibility add-on and for additional things like the cart or featured products these would need custom code.

Hope this helps,

Ed

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years

Hey there, this is my 2nd theme by you and overall I am very happy with your work.. I do have a couple of questions I am hoping you can help me with.. I want to remove the jcarousel on the single product page thumbnail images so that there is not scrolling, it will just be the thumbs laid out like normal. How or where would I do that?

Also wanted to know if I can make the main image on single-product page change dynamically depending on which thumbnail is clicked? I know this is pretty much over writing the light box but did not know if you had a suggestion on where to get started on either of those, especially the first?

Thanks, good work!

themesforge

Hi there designcloud,

thanks for the great feedback! sorry for the delayed response.

The reason I implemented a carousel on the single product pages was to cater for situations where there were a lot of thumbs and they would start wrapping inconsistently. To remove the carousel would need a js tweak – I’ll take a look at this for you in the next day or so. (I’m travelling at the minute).

Re: product image change – I think there is a WooCommerce addon to do what you want – I’ll see if I can find it.

Ed

Default-user

Thanks, I am sure I can make the edits, I just cant seem to find that (those) files and I feel like I have searched high and low.. Thank you for your response, I know it is the holiday season and all, just whenever you get the chance please tell me where to find them.

Thanks

themesforge

Hi there designloud,

Re: jcarousel, the js file is in

/sooperstore/js/jquery.tfcustom.js

line: 97

var $carousel = $(’.products-carousel, .post-carousel, .prodthumbs-carousel’);

just remove .produthumbs-carousel

and you should be ok.

Re: switching main product image – it’s not exactly what you were talking about but this is the zoom extension I was thinking of

http://www.woothemes.com/products/cloud-zoom/

which may be close enough to what you are looking for.

ED

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
tynkit Purchased

Hi!

I bought this theme around a week ago and so far, love it! But I am having some trouble with the showcases. When I click on a showcase link (4 column layout) the images are all cropped to 914×410px. I need to display the whole images (varying heights). Also, some of my images are quite small and are stretching to fit the full width of the page. Is there any way to stop it cropping the height of larger images and stretching smaller ones to fit the page width?

Thanks!

themesforge

Hey tynkit,

apologies for the delayed response to your request. The images are set to be hard cropped. This is set in the functions.php file – lines 632 – 637

You would need to change true to false and re-generate your thumbnails.

The add_image_size function will not stretch the image as far as I recall and is generally not recommended.

I would also be wary of not hard cropping images to be honest – by all means try it but the theme is designed to have hard cropped thumbns.

Best of luck!

Ed

add_image_size('showcase-hp', 204, 204, true); // Showcase HP thumbnail
add_image_size('showcase-2col', 446, 290, true); // Showcase 3Col thumbnail
add_image_size('showcase-3col', 284, 205, true); // Showcase 3Col thumbnail
add_image_size('showcase-4col', 204, 204, true); // Showcase 3Col thumbnail
add_image_size('showcase-page', 930, 410, true); // Showcase Page thumbnail
add_image_size('showcase-hpwidget', 450, 250, true); // Showcase Page thumbnail
  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi! First I must say this theme looks great. Here are some questions: - Is it possible to display items without showing any price (looking for a theme for a site that only displays items so no cart or price functionality is really necessary). - Is it possible to add text blocks etc to the home page? - How many levels of product categories are supported?

Cheers!

themesforge

Hi Fassan,

Thanks for getting in touch!

1.) Display items without prices – not by default – but easily done with some css tweaks – I can assist. 2.) Text blocks on homepage – yes -the homepage is fully controlled via widgets 3.) WooCommerce product categories are based on WordPress hierarchy taxonomies and have a large level limit – should be good for whatever you need.

Ed

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
buzzguy Purchased

Would you ever update the theme to cover XSS (Cross Site Scripting) Prevention? I added godaddy site protection, but getting a couple warnings on cross scripting vulnerabilities. Thanks again for such a great theme!

themesforge

Hey buzzguy – could you email me some specific details to ed@themesforge.com – to my knowledge all function calls are correctly escaped per WordPress development guidelines but I will investigate this thoroughly if you give me some details.

Thanks,

Ed

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
grisosky Purchased

HI! I bought the theme and now I’m trying to set up homepage. I added three slides as told in the manual but they don’t appear in the homepage and I don’t know why…could you give me a little help? Thanks

themesforge

hey grisosky,

thanks for your purchase!

Did you setup your homepage page and assign it the correct template as described in the docs? If so and you are still having an issue send me your login details to ed@themesforge.com and I’ll take a look for you.

Ed

Default-user
grisosky Purchased

Oh! That’s it! and it was a permission files problem, now perfect! Thank you really much! Hope I’ll have no need but in case I’ll write to your mail. Thanks again;)

themesforge

hey grisosky – you are most welcome – feel free to get in touch if you need any further assistance :)

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
  • Referred between 1 and 9 users
  • United States

Is there a “most rated” widget area for this theme? or a way to see rated products on the homepage?

themesforge

Hey luxerman – WooCommerce comes with a “Top Rated” widget which will do what you want – you can easily add this to any of the widget areas on the homepage.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
jbusma Purchased

Any clue what may cause the double sorting drop down menus at the top of the Shop page, and the strange page numbering at the bottom. I am using WooCommerce Beta-2

themesforge

Hey there jbusma,

Great to hear from you! I’ve not released a version of the theme in production yet that is 100% tested with the new betas as they are still a moving target. I have been testing them in development and there are a few minor tweaks required which will be released asap after the final production release of WooCommerce 2.0 is confirmed.

Best regards,

Ed

p.s. I think I owe you an email aswell – I’ll be in touch asap!

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am having troubles with adding items to cart when in the ‘view all items’ grid view. If I click the add to cart button that appears over the product image sometimes the product doesn’t add to the cart. Please assist.

Website link: http://tinyurl.com/b8jbqlj
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am having troubles with adding items to cart when in the ‘view all items’ grid view. If I click the add to cart button that appears over the product image sometimes the product doesn’t add to the cart. Please assist. Website link: http://tinyurl.com/b8jbqlj

Also, this issue is repeatable 100% when viewing the site in Safari and Firefox. To repeat the issue add around 5 items via the ‘add cart’ pop up from the image grid icons, go to cart and notice only one or none of the items are visible.

themesforge

Hey there phydcreative,

thanks for getting in touch!

It looks like you’ve made some theme customizations (looking good!).

However, I notice some of the theme functionality has changed.

e.g.

When you click your “Add to Cart” button on the item hover the animated spinner which signifies that the ajax callback to add the item to your cart is missing. This is possibly why you are experiencing issues.

Can you re-create the issue on the main theme demo?

http://sooperstore.themesforge.com/?post_type=product

If not, you will need to go back through your customizations (maybe setup another version with the original theme code) and compare.

The other possibility is that your server requirements don’t match the min requirements for WooCommerce. You should check them second – after you do a comparison with the original theme code.

Best,

Ed

  • Bought between 100 and 499 items
  • Has been a member for 2-3 years
dlof82 Purchased

Do you provide the democontent as an xml file for easy setup?

themesforge

Hi there dlof82,

thanks for getting in touch – if you drop me an email to ed@themesforge.com I should be able to sort this out for you later today.

Best,

Ed

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I have purchased your theme and was trying to setup my website. I was going through the documentation and trying to populate my store using link given in your doc http://wcdocs.woothemes.com/category/user-­?guide/products-­?user-­?guide/ . But the link does not work :( . Can you please suggest me some good tutorial in that regard and also can you please give the links of some live SooperStore websites , looking into those I can get some good design ideas. Looking for your assistance.

Thanks, Ashish

themesforge

Hey Ashish,

thanks for getting in touch!

I think WooCommerce changed their links recently – this is a link to the page:

http://wcdocs.woothemes.com/category/user-guide/products-user-guide/

The WooCommerce docs are probably the best guide.

You will probably find some sites from other Sooperstore users here in the comments and of course the main demo site is probably a good example :)

http://sooperstore.themesforge.com/
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
sivay Purchased

Hi Ed,

I would be interested in an XML file, too! I saw your earlier comment about getting it sorted out – I just emailed you about it :) Thanks a lot for your help!

themesforge

Hey sivay,

will be in touch shortly :)

Ed

Default-user
sivay Purchased

Hey Ed,

I’m sorry to be bugging you so much but have you had any luck with the XML? I’ve got a quite pressuring deadline and it would really help me lot…

themesforge

Hey Sivay,

I was sure I emailed it to you?

Let me double check now – my apologies,

Ed

themesforge

Hey sivay,

Just resent the email there now with the xml attached. The original email was sent on Monday.

Ed

Default-user
sivay Purchased

hi Ed, my apologies! your messages were going to spam :/ thanks a lot, all good now! i appreciate your help immensely :)

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