1197 comments found

Hi

I’d like to know how I can translate the “Author Info” in the page: http://www.psicoajuda.pt/psicologia-clinica/relacao-mae-bebe/

Regards

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

You can translate it from the file wp-content/themes/soulmedic/single.php line no: 107

Regards., DesignThemes Support.

Default-user

Hi,

Probably the file name is wrong because “single.php” file only has a few lines.

Regards

rsriram
rsriram Author Team

Hi.,

Oh sorry, It was the file wp-content/themes/soulmedic/framework/loops/content-single.php line no: 107

Regards., DesignThemes Support.

Hi,

In page http://www.psicoajuda.pt/, the testimonies carrousel is not working properly in laptops and mobiles—all the testimonies are visible in the page, where the normal behavior is to show each one at time or using the top arrows.

Regards

rsriram
rsriram Author Team

Hi.,

We checked in laptops and mobiles and the testimonial is working as like desktop one at a time. Please clear all the cache and check it again.

Regards., DesignThemes Support.

How Can I change the color to a darker blue. The skin only allows a light sky blue color and I need the them to be much darker. Please advise.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Just create a new skin from the following steps and try to edit the color

(i). Get into the skins folder from your theme directory, where we’ve added 20 folders with their skin names.

(ii). Just copy and paste any of them, and then rename it with the new skin name you’re about to be added.

(iii). Then you’ll be needed to edit the “style.css” of new custom skin you’ve replicated. (Just like the images, color, background and border color hex codes with your new custom skin color as needed).

(iv). Now you can find you new custom skin folder (created) on your Buddha Panel skin settings. So you can choose your custom skin and save changes.

Regards., DesignThemes Support.

J278 Purchased

Hi I’m new to this just wanted to ask is the regular license a one time fee or is it a subscription based fee? Thank you.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

It is just one time fees.

Regards., DesignThemes Support.

Hello. Where can I download the last version of SoulMedic Theme? Also please inform me where can I download the latest version of RevSlider only. (revslider.zip). Thank you

rsriram
rsriram Author Team

Hi.,

Kindly, confirm the purchase code through the right bottom form located @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files.

Regards., DesignThemes Support.

Default-user

Everything is done. My web designer downloaded and updated the RevSlider needed.Thank you anyway.

rsriram
rsriram Author Team

Ok., Thanks :-)

novazxy Purchased

I have two questions: 1. How could I display clickable links in the content of the post page (on the general post list page)

2. How could I disable showing the category on the post page(the general post list page)

Thanks

Default-user
novazxy Purchased

2 is not a problem now. But 1 is still.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Just add a anchor tag in the “Text” mode of the content editor and then check it.

Regards., DesignThemes Support.

Hi

I’d like to know how I can translate the “Author Info” in the page: http://www.psicoajuda.pt/psicologia-clinica/relacao-mae-bebe/ Your previous suggestion didn’t work.

Regards

rsriram
rsriram Author Team

Hi.,

Sorry for inconvenience. Please refer the attached screenshot.

Refer : https://www.dropbox.com/s/sarxi5ohfzoo1jv/change-author-text.png?dl=0

Regards., DesignThemes Support.

typeonegv Purchased

Hello! I have a question regarding portfolio items. When I click a portfolio page….at the bottom i see “related projects”. When I HOVER over the image I see two buttons. (one to enlarge picture and one to go to that link) When i CLICK the “enlarge image” button….it brings up the image in the browser and not as a lightbox. How can I make it come up in a lightbox the same way it operates on the other pages? Thanks much!

rsriram
rsriram Author Team

Hi.,

Thanks for letting us know the issue.

We will fix it in our next update. Thanks for the patience.

Regards., DesignThemes Support.

Default-user
typeonegv Purchased

Thanks for the response. When (approx) do you think next update is?

rsriram
rsriram Author Team

Hi.,

We can’t give you the exact date of next update. We will update as soon as possible.

Regards., DesignThemes Support.

bu6z Purchased

how to change the Page title of “404 page” ?

rsriram
rsriram Author Team

Hi.,

“Nothing found for xxx” – this text is comes from “All In One SEO Pack” plugin. Deactivate this plugin and check it out.

Regards., DesignThemes Support.

Default-user
bu6z Purchased

Do you want to say Soulmedic Themes will not working perfectly if “All In One SEO Pack” Plugin is installed ?

rsriram
rsriram Author Team

Hi.,

Our theme is compatible. For changing the title, you need to edit that SEO plugin files.

Regards., DesignThemes Support.

z06maniac Purchased

Hi – I am seeing a problem with the team module. When I view the page with the “Preview Site” button it looks perfect. When I view it with the permalink or visit site, the team content is missing tag information like degree, role, etc. Yes, I did click update. All the other information on the page is correct.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Hope you had a great weekend :-)

Kindly, Send us the page link you have the issue, along with your site credentials (WordPress & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Fleischyy Purchased

Hi, I’m trying to put a horizontal tab into a title box but the background doesn’t extend downward around the tabs from the title box. Probably easier to look: http://dfoptometrists.com/dryeyeclinic/

Thanks

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Just add this css code in Dashboard > Soulmedic > Integration > Custom Css.

.dt-sc-titled-box-content { float: left; width: 100%; box-sizing: border-box; } 

Regards., DesignThemes Support.

Hi, I have a small issue with my site. I am the owner of www.kidoptik.ro I have 3 minor issues,I would attach a screenshot here but I cannot. How can I contact you to give you the site logins so as to look for yourselves those little problems? Thank you

rsriram
rsriram Author Team

Hi.,

Please mail your WordPress and FTP Login Credentials through the right bottom form located @ http://themeforest.net/user/designthemes along with your issue.

Regards., DesignThemes Support.

siempref Purchased

Hi

rotating buttons do not work me the shortcode does not work well

rsriram
rsriram Author Team

Hi.,

Let us know the exact shortcode and rotating buttons that is not working and please mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.

Regards., DesignThemes Support.

nidza25 Purchased

Hi, i need to translate all of content on my website, is there any option to do this in one click :) or i have to make another website?

rsriram
rsriram Author Team

Hi.,

Follow the below steps,

a) You can find the default.po file in the themes folder itself. Get into this path wp-content/themes/soulmedic/languages and you can find the default.po file.

b) If you are running a multi language site, you need to install the wpml plugin.

c) Or if you are running a single language site other than english. Say for example if you are running German site only. Go to wp-config.php and change the language code as define(‘WPLANG’, ‘de_DE’);

d) Then rename the file default.po to de_DE.po and open the file with a poeditor and you can translate all the texts from our theme.

e) Finally you will get the mo file there. Uploading that mo file the site will be fully translated to German.

Regards., DesignThemes Support.

Hello. All I am trying to do is add a blue border to the three “icon boxes” on the default home page (div.column.dt-sc-one-third). How do I do this?

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Just add this css code in Dashboard > Soulmedic > Integration > Custom Css. Change the color as per your needs.

.dt-sc-ico-content.type5 span.fa { border: 1px solid #ff0000; padding: 10px; } 

Regards., DesignThemes Support.

allkary Purchased

Hello, thanks for your great theme. Do you provide any help in adding bbpress functionality? I just installed it and it works just fine but I’m having few issues with the sidebar showing under the forum content as a column and the homepage that show duplicated forums if I use the forum page as static page.

Thanks you so much.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Sorry, we have not tested our theme with an 3rd party plugins other than the plugins approved by themeforest page. So we can’t guarantee for that plugin to work with our theme.

Regards., DesignThemes Support.

Hello,

Two questions, First, what is the latest version of the theme, I have 1,7. The second question, I am unable to remove or replace the retina logo. I have tried to cut and paste the link to the logo i want, browse to find the logo and then insert into post, still nothing. I have also tried to remove it, again no luck. How do i fix it? When I view the site on a mobile device it shows the soul medic logo.

www.lodestareye.com

Thanks for the help.

rsriram
rsriram Author Team

Hi.,

1) 1.8 is the latest version.

2) Please try to update the theme to latest version 1.8 and then try to update the retina logo. Follow the below steps to update the theme.

i) Download the theme from themeforest page.

ii) If you have made any custom changes in the code, please take a backup of it.

iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

iv) Go to wp-content/plugins/ through FTP.

v) Remove the folder designthemes-core-features/ from wp-content/plugins/

vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. That’s it. Now you are updated to the latest version.

Regards., DesignThemes Support.

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