778 comments found

Do you know when gonna be release an update for wp 4?

rsriram
rsriram Author Team

Hi!., Thanks for making contact.

You can update your wordpress to latest version. As we checked we do not have any issues in our theme with latest wordpress version. Let us know if you find any issues.

Regards., DesignThemes Support.

I purchased your theme through my web developer and I’m having some issues with my Callout Box on my pages – they won’t link when you hit “Click Here”

I want to link them to my opt in page but everytime I hit the action button, it always takes me to the same page.

Can you help?

www.eatwellfit.com – see yourself on the home page immediately under the slider.

Thank you!

P.S. – this is the exact code I’m using below

dt_sc_callout_box type=”type5” button_text=”Click Here” target=”_blank”]

Get Instant Access to Free Nutrition Tips and Updates

Just Click the Box to the Right to Get Instant Access ?

[/dt_sc_callout_box]

[dt_sc_hr_invisible]

rsriram
rsriram Author Team

Hi!.,

Thanks for making contact.

Please add the link attribute to the shortcode like [dt_sc_callout_box type=”type5” button_text=”Click Here” target=”_blank” link=”http://google.com”]

Regards., DesignThemes Support.

Default-user

Thanks!! Five star support!

Cheers!

designthemes

Hi.,

Thank you so much for the appreciation.

zengfuxu Purchased

Hi. I am still working on my new website using SoulMedic theme. In the shortcode [dt_sc_icon_box type =” type4” fontawesome_icon=’user-md’ title=’Acupuncture’ link=’#’ ], if I set link=’acupuncture’ then when click at Acupuncture text, it can navigated to the sub-webpage Acupuncture without openning a new webpage which is correct. However, in the shortcode [dt_sc_button link=”acupuncture” size=”small” target=”_blank”]View & Browse[/dt_sc_button], when click at “View & Browse”, it would open a new webpage. How can I change or set this shortcode to navigate to a sub-webpage in the same window/webpage without openning a new webpage. I want both clicking at “Acupuncture” text and clicking at “View & Browse” button would get me to the same Acupuncture webpage without openning a new webpage. Thank you!

rsriram
rsriram Author Team

Hi!.,

Just add target="_self" in the shortcode so that the page opens in the same window and not in new window.

Regards., DesignThemes Support.

zengfuxu Purchased

Also, in the shortcode [dt_sc_icon_box type =” type4” fontawesome_icon=’user-md’ title=’Acupuncture’ link=’#’ ], is it possible to replace the fontawesome_icon with a small photo image so that I can choose my own image which is more related to the topics? I wish to use these boxes to list my services with related photo images. Many thanks! Zengfu

rsriram
rsriram Author Team

Hi!.,

For adding custom icon instead of font awesome icon just add custom_icon=”custom_image_url” and add your custom icon url in it

Regards., DesignThemes Support.

zengfuxu Purchased

One more question: the text after the shortcode [dt_sc_icon_box type =” type4” fontawesome_icon=’user-md’ title=’Acupuncture’ link=’#’ ] is central aligned. How can I change it to align at left? Thank you!

rsriram
rsriram Author Team

Hi.,

1) Just add target=”_self” in the shortcode so that the page opens in the same window and not in new window.

2) For adding custom icon instead of font awesome icon just add custom_icon=”custom_image_url” and add your custom icon url in it.

3) Add this css code to Buddha Panel -> Integration -> Custom Css, to align the content to the left.

 .dt-sc-ico-content { text-align: left; } 

Regards., DesignThemes Support.

Default-user
zengfuxu Purchased

Hi. Thank you for your reply. I added the following line.

dt-sc-ico-content { text-align: left; }

to Buddha Panel -> Integration -> Custom Css. But the text after [dt_sc_icon_box type =” type1” title=’Acupuncture’ link=’acupuncture’ ] are still entral aligned, not left-aligned.

designthemes

Hi.,

Did you enable the “Enable Custom CSS” button in that section…! If no please enable and check it. Else, send us the FTP and admin details, so that we can check it. Then we’ll help you get rid of it ASAP !! Thank you

Can you enable the demo as a Responsive for test on some devices?

drexmaster
drexmaster Purchased

I have been testing in IOS the mobile site and Is impossible to navigate on the entire menu. For example if I press on the drop arrow for the last menu item SHOP. I can’t see the sub menu.

This is the video: https://www.dropbox.com/s/hdwmojuns6ebe2y/VIDEO0011.mp4?dl=0

designthemes

Hi…!

Please mail us your site credentials (WP & FTP access login details) along with “Page URL” in which the issue occurs, via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

drexmaster

Hello. I did it.

Since I updated the soul medic core plugin, it seems that my blog settings has been changed by themselves???

The author info is shown, though I DISABLED it … Why is that???

Each blog post is shown with an grey image box even there is no blog post image set… why????

how can i remove the author info and the grey image boxes in blog posts???

thanks. sascha

designthemes

Hi.,

Kindly send us exact page links you have the issue. Also the admin details we have didn’t work. Send us the correct admin details through the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check the issue. Then we’ll help you get rid of it ASAP!

Muskrat37 Purchased

Hi -

1st – Great Theme!

I am trying to disable the Icon Box background color (just the circle background color) on hover. I have managed to change the background color of the circle that the icon is in, and I’ve changed the icon color, but can’t find the :hover background css anywhere. Is the background color (of the circle only) set by javascript?

P.S. – I’ve tried adding the following css to no avail. .dt-sc-ico-content.type4:hover .icon span{background:none repeat scroll 0% 0% #FFFFFF;}

designthemes

Hi.,

The hover of the icon boxes comes from the file wp-content/plugins/designthemes-core-features/shortcodes/css/shortcodes.css line no: 689 (approx) . Below is the css class from which it comes.

.dt-sc-ico-content.type1:hover .icon span, .dt-sc-ico-content.type2:hover .icon span, .dt-sc-ico-content.type4:hover .icon span { transform: scale(1) rotate(360deg) translate(0px); }

Default-user
Muskrat37 Purchased

Thanks for the quick reply.

That CSS only controls the rotation of the icon inside the circle. I want to turn off the background color change (or set it to a different color).

FYI – When replacing the icons with a custom icon as per your video instructions – it disables the background color change, but if I use the fontawesome icons – I can not disable the background color change effect inside the circle.

Thanks again for the quick replies.

Chad

lasan13 Purchased

Hi I have purchased the theme today and installed in wordpress 4.0 i have few issues 1. shortcode builder not visible in visible mode 2. Blog and Footer column layout cant change 3. Although footer has 4 columns according to footer settings when i add widgets to it all show as a one column please help me to sort it out

designthemes

Hi…

Both issues has been fixed. Please have a look now…

If you like our theme and support .. Kindly rate our theme 5/5 stars

Thanks in Advance…

Default-user

Hi Thanks again . yest it’s working now. Can you kindly tell me where was issue was? would it be effect it again if we upgrade the wordpress version in future? Sure i ll rate your theme with 5 Stars.. :)

Default-user

oh.. i couldn’t find a place where i can rate your theme…

Muskrat37 Purchased

I can not select a different header from the admin panel. I’ve seen that you fixed this issue with other users as well. I would rather you tell me how to fix this issue vs. you doing it one at a time. How do I fix this issue? Is there an update that will fix it?

Thanks in advance.

designthemes

Hi…!

Please mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Muskrat37 Purchased

Found another little bug… I can’t select the “post layout” on the blog page…...

designthemes

Hi…!

Please mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Muskrat37 Purchased

Ok – this is getting silly now… is this theme compatible with Wordpress 4.0?

I have found yet another issue. This time in the footer. Footer links in the footer columns do not work. They work fine below the columns (copyright / added text link / logo link), but in the footer columns the links are not working.

For example: In the footer column one, I have used the “recent news” widget – the link to the posts do not work. I tried several social media plugins – none of the links in those widgets worked. I thought it was an incompatibility issue with the chosen plugin so I used the “text” widget and inserted a link to the image I added via the text widget – those links don’t work.

I am awaiting an answer to the following issues / bugs….(not sure if they might all be related)

- Can’t choose a new header style from the “Buddha Admin panel” - Can’t disable icon box background color change (in the circle where the icon sits - Can’t select “post layout” on the blog page (it acts like there is a ”#” sign in the link when choosing a different option than the default) - Footer links (in the footer column widget areas) do not work.

I love the theme – but little things like this just get so annoying as it delays my productions.

I await your response.

Regards, Chad

designthemes

Hi…!

Please mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Default-user

credentials sent.

drexmaster Purchased

We have problems when we build our principal menu:

I attached the video for check the problem: https://www.dropbox.com/s/dfsa2c8kfa4e4xz/soulmedic.mov?dl=0

I appreciate itm

designthemes

Hi…!

Please mail us your site credentials (WP & FTP access login details) along with “Page URL” in which the issue occurs, via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

narucute Purchased

Hi,

I Have a problem with the font of the theme, I can put as header any title that i want, what do I have to make it look like your demo theme?

Thanks

designthemes

Hi…

Please be more specific about your issue with some screenshots or links, so that we can help you better.

How can I change the rocket icon on the contact info? I already change it in shortcodes.php but it still showing the rocket icon.

designthemes

Hi..!

Kindly, mail us your site credentials (WP & FTP access login details) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look on our end. Then we’ll help you get rid of it ASAP !!

Hello,

I have a site (http://yovendofriendly.es/) in which the top menu is not showing right when I choose to have the social icons to the right. It seems the two columns are not distributing properly in the row.

Could you please help?

Thanks a lot You are providing a very good support!!!

Maria

designthemes

Hi.,

Have you bought 2 licenses for the soulmedic theme to use it in 2 websites? If yes can you send us the purchase code of both licenses.

Default-user

-115b2d40-e47f-4d4a-a767-a8fb9d7e36bd -20ecc77b-4567-4d36-91ee-f14447643306 Thanks

Default-user

I solved the issue. Complementary plugin was missing. Thanks anyway.

Why
tag is not working on the content?

designthemes

Hi.,

By default wordpress does not allows br tag inside the content. Try the clear shortcode from the dividers in the shortcode builder.

Default-user

If I add a shortcode on the content, the br tag doesn’t work. It will just continue in one line. The clear shortcode is different from the br tag.

I am interested in buying this theme but it seems like you have a large number of issues when I search through the comments. Are you planning on updating the theme any time soon to take care of these issues?

Thanks!

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