designthemes

designthemes supports this item

Supported

1287 comments found.

carime

carime Purchased

hello The page takes too long to load. And I removed the pages and images that were left and continue charging slow.

In cell you delay more.

The domain is www.navatecuida.com

If you speak Spanish much better

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Your page loads with normal speed at our end. Please have a look.

Regards., DesignThemes Support.

Hey there,

I am experiencen issues, that other users already mentioned. My first issue is that the buddha panel has a bugged layout, which I cannot see any reason for. The second is that on Wordpress 4.2.2 I lack the Pagebuilder-Option, although it is activated in the Panel it does not show up in the Editor.

Any idea to fix this?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

1) Please try disabling the external plugins, other than the theme recommended plugins and check the issue.

2) Make sure you have followed all the below steps to update the theme to the latest version.

i) Download the theme from themeforest page.

ii) If you have made any custom changes in the code, please take a backup of it.

iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

iv) go to wp-content/plugins/ through ftp

v) Remove the folder designthemes-core-features/ from wp-content/plugins/

vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.

Note: If you have already updated our theme, just follow the steps 4,5,6 to update our designthemes-core-features plugin, which will solve all your issues.

Regards., DesignThemes Support.

Hi, When the site is viewed on mobile devices, I want to have clickable phone number and email buttons on every page. Can you suggest the best way to display a “Call [phone number] Today” & “Email [info@companyname.com]” buttons that will be visible when the site is viewed on mobile devices? Is there a way to do this?

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Try to find ”#bbar-wrapper” or “line-no:308 (approximately)” and comment the below given style.

/* #bbar-wrapper { display: none;} */

Regards., DesignThemes Support.

daniespo

daniespo Purchased

hello, i really like this theme :) i have the same problem like many here. I want to erase the featured image on posts “http://placehold.it/1060×636&text=Image”! I tried to change the image atleast but didnt work. also tried “https://www.dropbox.com/s/45yy8f13yfb2b18/To-remove-feature-img.png” didnt work? What code should i take away?

rsriram

rsriram Author Team

Hi.,

Hope you had a great weekend :-)

We need the login details of this page http://vardjobb.nu/wp-admin/ the login details that you sent did not work. Please send the correct details and send us the FTP details as well.

Regards., DesignThemes Support.

daniespo

daniespo Purchased

Hello, Good Thx, hope u had to :) Sent the login details!

rsriram

rsriram Author Team

Hi.,

It seems the placehold image comes from the “wp job manager” plugin. Please check the issue with the plugin support team, as we do not recommend this plugin with our theme.

Regards., DesignThemes Support.

zengfuxu

zengfuxu Purchased

Hi. I got a SoulMedic theme update on 23rd July 2015. The last SoulMedic theme update applied to my live website is in November 2014. I noticed there a few SoulMedic theme updates available since November 2014. Can I apply this new update I received on 23rd July 2015 directly to my live website without applying previous updates since November 2014? Moreover, can you instruct how to apply this new update available on 23 July 2015? I have made some custom changes in style.css file in my live website. Many thanks!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

You can directly update the latest version since the latest version will be the combination of all other versions. Also if you have made custom changes in style.css file, then take backup of that file and once updation is done, do the changes in the latest file. Follow the below steps to update the theme.

i) Download the theme from themeforest page.

ii) If you have made any custom changes in the code, please take a backup of it.

iii) Overwrite the updated theme files to the older theme files. Update the custom change that you had already.

iv) go to wp-content/plugins/ through ftp

v) Remove the folder designthemes-core-features/ from wp-content/plugins/

vi) Then Login to Dashboard -> Appearance -> Install Plugins. Install the Designthemes Core Features plugin. Thats it. Now you are updated to the latest version.

Regards., DesignThemes Support.

HI There, I like the theme, my requirement is to charge customer for making the appointment, will it be possible ?

Hi.,

Thank you for contacting us.

Sorry, We do not have that option in our theme. We will consider it in future updates.

Regards., DesignThemes Support.

Hi there, I really like your theme. But I have a question: In Firefox 39.0 and Chrome 44.0 I don’t see any icons. In Safari I can see all of them. What’s the problem?

Hi.,

We will update the issue as soon as possible. Thank you.

by
by
by
by
by
by