325 comments found

kamboni Purchased

Hello! I upgraded to 4.0 and I’ve been waiting for you guys to update this theme in order for the slider to start working again and the audio ebed in posts to start working again.

Has been updated? if so where can I find the it/update this theme

Chimpstudio

Sound Rock theme is updated and compatable with wp 4.0. Please update your theme by downloading latest version from themeforest downloads section > Sound Rock – Music Band Wordpress Theme

Default-user
kamboni Purchased

Thank you downloaded the theme, is a link for how to upgrade my current theme. when I try to upload it to WP it says “directory already exists” Thank you again

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

hi there, I please need support on this asap. I need to launch the site, but I cannot add any pages, the templates area simply does not show up, and the layout options dont allow me to drag any items (ie blog, gallery) to the left panel, when I drag nothing happens, there is also no ‘save layout’ buttons anywhere, please this is a big issue. everything else working fine. I have the latest version running. please advice.

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

gili98 Purchased

We updated to WP 4.1. Some customizations get lost, so we wanted to open a ticket. But we can not open a new ticket, because we opend a ticket when we bought the theme. The ticket number ist lost, but we should customizations also 4.1. we contect Support twice but we did not get a answer. please help!

Chimpstudio

Your ticket ID was 306581 and email you used was of**@il.*t You can update same ticket to get help fron support team.

mossikix Purchased

hello,

I want to make text changes in the middle column under the slider of the homepage www.la-mojarra-calavera.de . Under “Appearance” > “Home Widget Center” the dropdown used to work. But now when I click on the button, nothing happens. Also the other buttons “Home Sidebar”, “Contact Us”, “Home Widget Left”, “Home Widget Right” don´t work. Can you help me please? Do I have to update a newer version of the theme?

Chimpstudio

Please try it again as I can see your ticket’s status, it is working quite fine. http://awesomescreenshot.com/03347hn204

Default-user
mossikix Purchased

still it doesn´t work – I just see the alert “Authentication error – try again!” – please send me the ticket ID so I can check if I have the right one. thanks

Chimpstudio

784883 is your ticket ID and email that you used was mo--iki-@g--glemail.com

do you have the full arabic language ?

Chimpstudio

Yes. You can use theme in Arabic language. Once you buy theme, we will provide you Arabic language mo files or you can get it online as well.

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