311 comments found

Does this theme allow you to use a cart for an estore?

Chimpstudio

Hi @drfunk1986,

If you want to use, then you can. We have not tested any separate plugins for theme.

Regards,

I getting this error with many 0000 over the events widget, how I can fixed it http://themills.360wsiweb.org/

Chimpstudio

Hi @shagoodj,

Please post your message from your buyer id. Secondly, you might have made some changes which are causing this issue. We need to check this issue for you. We have openly mentioned that you need to get in contact with our customer support ticket system. We do not provide any support here. It is quick and easy way to open a ticket here. You can not send your website back end details openly in a forum due to customer security reasons.

Regards,

Hi.

I have a problem in album page. It doesn’t load the lyrics and the page is ever “loading”.

It’s my problem or an actualization issue?

The page: http://www.inerciapv.com/?albums=no-es-cap-simulacre

Thanks a lot.

Default-user

Thanks!

And the twitter widget problem is resolved now?

Chimpstudio

Hi @agradecido,

We are working on it. As soon as this issue is resolved an updated version will be available for users to download.

Regards,

Default-user

Hello!

Is the Twitter problem solved?

Thanks

Can you create a Child Theme for this theme I do it but I’m getting some troubles with responsive

Chimpstudio

Hi @shagoodj,

We didn’t created any child theme for our this theme. You can create it by yourself because it is a custom work. If you are facing some kind of troubles so you can consult a web developer for this task.

Regards,

Hi, I purchased this yesterday and very impressed! However, one thing I am having and issue with is when I set the home page (under settings>reading) to a static page and use a page I have created non of the text I have put in is shown on that page when loading, can you help?

Thank you in advanced

UPDATE – just found that setting the front page to a static page stops all the text on ALL pages from not showing! which is not good! if this a known error?

Chimpstudio

Hi,

Please open a ticket at www.chimpstudio.co.uk/support/ and our customer support representative will help you out in resolving your issue.

Regards,

Hello Chimpstudio,

Do you have an ETA for the fix for the Twitter widget? Also do you have any release notes available for the releases so we can see the items that have changed?

Chimpstudio

Hi @Through Time Band,

We are currently working on the issue of twitter API change. As soon as it get resolved we will upgrade the theme and it will be available for buyers in their ‘download’ section.

Regards,

Dear Buyers,

We are providing customer support through our ticket system www.chimpstudio.co.uk/support/ . Please use it in order to get in contact with our customer support representatives. They will help you out in resolving your issues.

Regards,

rgshollow Purchased

Hi I’m having an issue with the blog. I really just want it to work like a normal worpdress blog in that it displays new items in a row one after the other. I’ve tried setting this up on my page http://hauntx.com/news-2/ but the blog content just runs off the bottom and looks like a big mess. I also can’t figure out how to get rid of the white box that appears at the toop of the page. there doesn’t seem to be any options for it that I can find. can you take a look and let me know what I can do to make it look more like the classic blog? we have the site hidden so you have to go to this address first before viewing the news page: http://hauntx.com/?access=true

Thanks!

Chimpstudio

Hi @rgshollow,

Your typing pattern under this post http://hauntx.com/news-2/ is not proper. You are using some extra tags or additional line spaces that’s why you are facing this issue. Please create a ticket at www.chimpstudio.co.uk/support/ and mention your query so that our customer support representative can see this issue properly.

The white space at the top of your page is a “Featured Image” area. Kindly add a featured image for this post and this issue will resolve.

Regards,

I’m noticing two bugs on the demo I’m hoping are fixable.

1 – None of the tracks are playable on the album pages or in the sidebar player.

2 – There’s a string of numbers above the countdown widget (00,30,00, etc) – can this be fixed?

Default-user

No actually. We’ve tested on multiple machines on IE9, IE10, Chrome and Firefox and the countdown timer bug is present on all of them. Also none of the music plays. We can screenshot the countdown bug from the demo if you’re interested, but we won’t be purchasing until that’s fixed.

Default-user

At last! You guys fixed the demo.

Chimpstudio

@strategicblend its also updated at TF which you can download ..

zipsite Purchased

Hello I just bought the theme but i’m having problems with the dummy data urls. It failed to import.

Chimpstudio

Hi @zipsite,

In order to look into your issue please get in contact with our customer support at www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will resolve it for you.

Regards

I see on the demo site that the twitter issue has been fixed. When will you be releasing the update to download?

motbollox Purchased
Hello Need help with featured image function of this theme Whenever I use a band poster as featured item in my past events section it completely screws up the size. if I upload a large image (1754 px high) then it crops the image if I upload a smaller image (less the 1000 pixesl) it displays the whole image but stretches it and looks all pixelated you can see the different outcomes respectively at http://cochlearkill.com/?events=gertrudes-brown-couch-friday-4th-january-2013 http://cochlearkill.com/?events=562 This doesn’t make any sense I’ve tried fiddling with thumbnail cropping and media settings but nothings works

Hi guys, great theme, no bugs and so much power over content – really good job. I have one question, How do I limit the number of albums visible on the home page album scroller?

At present I have 25 albums, but after the 16th the rest go onto a new line and ruin the layout a little.

Chimpstudio

Hi @rochellechetwynd,

Please get in contact with our customer support at www.chimpstudio.co.uk/support/ and mention your query. Our customer representative will help you out in setting up things properly.

Regards,

Hey, just bought this theme a week ago and I love it so far. Very easy to work with. Quick question: is there a way to disable comments on certain pages? For example there’s really no need for them on the Contact page.

Thanks in advance!

asmo111 Purchased

Hi,

Is there a way to make visible all the event name displayed in the countdown widget? or at least more space, so more part of it is shown. Thanks

PD: I try to open a ticket in your support page but I only get a “Not a Valid Purchase” message

asmo111
asmo111 Purchased

nvm I figured it out

Ariannaba Purchased

I bought the theme but i’ve a problem with the fonts. Is not possible change the dimension of the text. I put 13px in theme options but there isn’t change.

Arianna

Chimpstudio
Hello, I just test demo site seems work ok, Can you please submit a ticket with WordPress login detail as well as live URL where you face issues, Please open a ticket at http://www.chimpstudio.co.uk/support

Hello, I purchased the Sound Rock theme and i must say it is an excellent thing. I am having problems however with the following : slider, gallery, video album, featured album on the home page, and the video on the home page.

Slider : I try as much as possible to resize the image but it still comes out very blurry on the slider and outsizes the slider. Gallery : I find that there are huge spaces between my pictures making it not uniformed compared to the demo same thing with the video album. The featured album and video on the home page too are not uniformed. The homepage is messed up because of this.

I have tried as much as possible to fix this but it just never works. I don’t know why pictures uploaded become so blurry when they come on as full. Please help me fix this. Thanks in advance.

Htech

Chimpstudio

@reptech i will love to answer your Question if you ask with same account which you used to buy this theme as its not showing that reptech account is bought this theme, may be you have bough some other theme

Default-user

No i bought the Sound rock theme… Page is : http://irep9ja.com/... my front page is messed up..d widget in the center and the far right pretty messed up. Is there anything i can do please?

Hi, Having a problem with the player widget. I have set up the album for it to play tracks from but they are not appearing in the widget, only the shuffle and repeat button (and them twice). Page is here: http://www.besarbodoh.com/

Please advise a solution.

Default-user

Appears to only work if ‘Home Page Album’ is turned on…

Hi, my clients website is having trouble with the events not showing automatically on the homepage. I’ve gone over the categories and widgets and can’t seem to get it to work. Can you please help?

http://dennisjameslee.com/

this is where the theme is shown, see the

Upcoming Events No results found.

they actually do have events scheduled and in the right category but the results are not showing. (agh)

asmo111 Purchased

Hi, If add any image to my blog content at the end all images repeat and apear like a thumbnail of 120×120. So I need to use images in my blog content but i need to know how to stop this thumbnails to appear.

You can see what I’m talking about in this blog post http://nun-torment.com/look-marvin/

And please dont tell me that open a ticket because i waste one week taking with one support guy to tell me at the end that I need to talk with some else…. also if i try to make a new ticket i get this Ticket Already Created Against This Purchase Code, Please Login To View/Re-Open The Ticket

Chimpstudio

Hi @asmo111,

I have gone through the link and details which you have provided. That’s a custom work which you are asking. You need to take help of a developer to do this customization for you. We are fully booked at the moment for any extra customization work.

Regards,

asmo111
asmo111 Purchased

So I can’t add images in my blog… you should add some images in your blog in the live preview so you would notice that the images inside the content will appear like a thumbnail at the end of any post. I’m not asking for any custom work, because for me that an image used in content, get repeated at the end of it streching it to a 120 px square as a thumbnail is almost a bug, as I said before, in your live preview you don’t use any images inside the blog content, so no way to know that those useless thumbnails will appear there. So the least you can do is try to help and not telling to a customer that you are fully booked

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