309 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
leettech Purchased

Hey, Purchased this theme a couple days ago and am really pleased so far, but I seem to be having a major issue at the moment. No shortcode (including the themes shortcode) are working when I have this theme enabled. I have tried disabling all plugins just to be safe and I have switched back and forth between other themes. All shortcode works with other themes. I don’t know if it helps to note that on pages nothing displays at all, but on post I actually see the shortcode being printed out with the open and closing brackets. “[]”

Any help with this would be appreciated THANKS!

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have a major issue with my theme: Warning: session_start() [function.session-start]: open(/tmp/sess_h2305i36b4lo3ppi05ik93nrk1, O_RDWR) failed: Permission denied (13) in /home/manedef/themanedefinition.com/wp-includes/plugin.php on line 406

Can you help with this issue?

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have a major issue with my theme: Warning: session_start() [function.session-start]: open(/tmp/sess_h2305i36b4lo3ppi05ik93nrk1, O_RDWR) failed: Permission denied (13) in /home/manedef/themanedefinition.com/wp-includes/plugin.php on line 406

Can you help with this issue?

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
  • United Kingdom
peacan01 Purchased

very good theme, no complaints at all .. Nice one Chimpstudio crew

Chimpstudio

hi @peacan01,

thanks for nice feedback, i really appreciate it.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
karval83 Purchased

Its really a Nice theme. There are two Question for you:

1) How to auto-start the MusicPlayer “The Right Voice” Tracks? What I want is that, soon the site open, the Player should start playing music tracks one after another automatically without pressing Play button.

2) New Cufon Font: I generated new font from http://cufon.shoqolate.com/generate/ and uploaded from Admin for Header (not body) but it is still taking the Default Header Font ?

Thanks again.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Croatia
  • Exclusive Author
  • Has been a member for 5-6 years
mile_ep Purchased

In the meantime wile I’m waiting for the issue with the language change to be resolved, I’ve come up with another problem. I was unable to setup the homepage as it is in the demo version. Then I tried importing the dummy data and got some media errors but the homepage stayed the same, just left sidebar with generic wp stuff and no content… ?!

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Sold between 1 and 100 dollars
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years

Any updates on the shortcode problem? I am supposed to deliver the website today but i still didn’t get/find a fix…

NONE of the shortcodes are working, please help!

Chimpstudio

Hi @hieronymusdesign,

we are yet under development process, shortcodes are not working this is the only reason we didn’t ever advertised this feature nor we added it in documentation. I hope we will be done soon but i can’t promise you a date.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hello, we have a bug with the blog page.

The date was ever: 1 JAN

how i fix it? Screen: http://puu.sh/1HDFU

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Im having alot of problems with this template. I am not able to get the templates for the pages to load correctly. Contact page & etc doesnt layout correctly.

The site is basically down until i can get this fixed. No contact form & no store. This is a heavy traffic time for that site. Just wondering if you would credit me the HTML version instead of this one?

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Dont get me wrong, I love the template. My knowledge of wordpress is limited and im sure im just not creating the pages correctly. Just felt like it may be easier to do in Dreamweaver.

Chimpstudio
@homegrownnation there is noting wrong with theme, and its not easily to do in dreamweaver will take couple of months to get that done like that ,
if you can submit support ticket and explain issue rather saying noting is working,
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Digging the theme.

My question.

i’m going to use a service that I can upload my files and they connect directly with paypal and generate a button for a user to purchase.

Can this button be integrated into the HTML5 audio player?

This is the service. Looks straight forward but want to make sure before purchasing. http://www.digitalgoodsstore.com/

Thanks in advance.

Chimpstudio

hi @haydentree,

You are actually asking about the features you required, for now we don’t offer customization, so you can find an expert to make some amendments for you.

regards

Default-user

So I can’t change the “download” button in the player? I can’ t change it to say “buy track” and point it to a URL? Thanks again.

Chimpstudio

Hi @haydentree,

you can enable/disable download button actually, but you cant change it. and same for “buy track”. these icons only work if you entered the data into it. if you put anything this will be enabled if you just keep it empty it will be disabled automatically.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Sjaco Purchased

Hey, it seems like this theme is not compatible with PHP5.4, it gives the error:

“Fatal error: Cannot re-assign auto-global variable _POST in G:\xampp\htdocs\mysite\wp-content\themes\soundrock\functions.php on line 48”

Works fine with PHP5.3, but please fix this!

Chimpstudio

Hi @Sjaco,

thanks for pointing this out, we will defiantly test it with php5.4 and will add this in next updates.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

the pictures coming along? I like the demo.

Chimpstudio

Not all but some will come with dummy data, which will be only for demonstration purpose.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you change the background color?

Chimpstudio

Yes that can be done in background section in admin area

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am meeting numerous bug and tomorrow we have the opening of the site. The times of answer are slow and not satisfactory (Support Ticket) Please, can we have support?

Bug: Date system error always show 1st Jan. We have install a fresh version of theme but it’s a bug.

Chimpstudio

@Honn are you sure you bought Rockit theme, if i am not wrong i am not able to see your purchase tag with this theme, Please contact support if you right on it

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
mossikix Purchased

hi, the menu still does not show up right on myf iphone or when I try to make the screen smaller on my pc to test the responsive version, it doesn´t show the menu dropdown like your live demo – please can you fix this issue?

regards

Chimpstudio

Its work fine at my end can you please share the link where you facing issue, so i will look into it.

Default-user
mossikix Purchased

that´s what I see http://ScrnSht.com/jregct – I have downloaded the soundrock theme again two days ago and overwrote the old soundrock wp theme I purchased in december, is that the right way to update the theme?

Chimpstudio

Please open a ticket at our support System and give us your Live URL of site and FTP Detail so we will look into this issue please do explain your complete issue in ticket and pass me ticket number here so i will deal with that request by myself.

Default-user
mossikix Purchased

here it is #784883 thank you

  • Bought between 100 and 499 items
  • Has been a member for 7-8 years

Is anyone having issues with their contact form? I keep getting the error message ” Input error: k: Format of site key was invalid” I have submitted a ticket and the issue is still not resolved. I was told to download the theme again, which I did, but it is the same version. Can you please help? Thank you

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Really interested in this theme. One question, is there a widget that will allow me to have a drop down selection of album categories on a sidebar? Also, is it possible to have galleries in each single album post? Thanks!

Chimpstudio

Hi @DJWINNER,

thanks for liking our work for your project, but i am sorry both of elements you are asking are not available. you need to do some customization in order to create these elements.

regards

  • Bought between 10 and 49 items
  • Croatia
  • Has been a member for 4-5 years

hello :) presale question: is this translate ready theme for WPML?

Chimpstudio

hi @sardelich,

yes but not 100%. we are developing a whole new languages system that will allow you to translate everything.

regards

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you direct me to where I get a refund for this theme?

Chimpstudio

hi @thescoop303,

first of all i am sorry but i am not able to see “purchased” tag with your comments, maybe you used any other account to buy it. for refund you may talk to themeforest. any idea why you want a refund ?

regards

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