293 comments found

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
colmanc Purchased

Nice, but possible showstoppers

This is a nice theme, with some pretty cool functions. However, if you are considering buying it you should be aware of the following:
  • The theme currently disables the use of any shortcode in WP (including embedded YouTube videos, which is a big issue for a music-oriented site)
  • The theme does not work with Wordpress 3.5

The developer(s) has promised a fix for the 3.5 issue very soon, and shortcodes in ‘a few weeks’. So if either are very important you may need to look elsewhere, or wait for an update.

Caveat emptor!

Chimpstudio

Hi @colmanc,

I am sorry but one of the points you mentioned in your message are wrong.

this theme is working perfectly with wp3.5. we updated it weeks ago – maybe you need to update your package to the new one.

yes shortcodes are not ready thats why we didn’t advertised it ever.

regards

Default-user
colmanc Purchased

Perfectly? That’s not what you said in the support ticket I logged…

“Yes an update is available for 3.5 but it still need little more things to update as well”

I was unable to edit information on tracks in an album until I reverted to 3.4.2 Basic functionality that doesn’t work in 3.5!

Regarding shortcodes, I accept that you don’t advertise then and I don’t really care that your shortcodes don’t work. I do care that core Wordpress functionality has been broken! This is a BAD THING.

Now stop trying to mislead potential buyers and get on with fixing these and every other problem!

Chimpstudio

Colmanc we always tried our best to solve any Issue which buyer mention in their Ticket, its first time , bug is noticed as you saying in wp 3.5 album tracks not work, i need to test that by myself but if you mention that in your ticket i am sure support staff will reply you for this issue, Can you please Send me your ticket number, I will take care by myself

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
colmanc Purchased

The tick is #259255

The ticket mentions an issue with slider images, and not being able to edit the text. I had similar issues with album tracks. Both were resolved when I reverted to 3.4.2

Thanks for looking into this. Sorry for getting irate, but I hate it when, as a customer, I am told that I am wrong. Far better to fix problems rather than deny then :)

Chimpstudio

:) Email Sent, Please reply for Ticket. i am waiting !

Default-user
colmanc Purchased

No email received :( But the ticket number is at the top of this message if that’s what you need?

Chimpstudio

we have replied you for your ticket and waiting for your reply

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years

Hello, I am trying to open a new ticket for a bug I came across. But I keep getting this message:

“Ticket Already Created Against This Purchase Code, Please Login To View/Re-Open The Ticket”

How do i close this and open a new ticket? Thank you

Chimpstudio

hi @dchitman03,

we changed our ticket system. now you can only open one ticket with one purchase – but you may ask any amount of questions on that – you just need to open your old ticket and start conversation with support team. please write me if you still having any issues.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i am unable to edit my slider text on the homepage…help please?

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
artist77 Purchased

Hello, After purchasing and installing this theme I’m having an issue uploading images. I’m running wp 3.5. The ‘featured image’ and other images added via the media library opens in the parent window. However, only the iframe content gets loaded. The wp UI isn’t on screen anymore. Could this theme have a javascript conflict that would be causing this issue?

Edit: I just read the post above and submitted a ticket on your site. Thanks for the help.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years

Hi there…

I really like your theme and am on the lookout for something like this to use for my nightclub site. However i would like to know a few things first before i purchase it. For example, i do not need the use of album page but need to have a page to showcase my nights. I also need to be able to upload photos of the nights that we have taken every night. I dont want images just uploaded without order so am hoping i can i can have subfolders such as Monday 10th, Tuesday 11th etc etc and put all the images taken from that night into these folders for fans to view. Is this possible? And finally can i change the background and colours etc?

Thanks :)

Chimpstudio

hi @jleddings,

thanks for liking our theme. for images you can manage different galleries with their own titles so i hope that will fulfill your requirement. I am sorry about background – for now you can’t change its background by using admin panel but you may change colors easily. in its next update we already have plan for background change so that will be also covered but you need to wait almost couple of weeks for background update.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, I’m currently using this theme for a client of mine who would like to use the scrolling album section featured on the home page preview of the template. I can not find this located in the widget section. Where can I add this functionality within the theme? Thank you

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Australia
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

Hello i have seen a bug in your image gallery page where the drop down menu links display on top of the images but when trying to click on the links the menu closes because your hitting the image if you understand what i mean

Chimpstudio

hi @TheTonka,

thanks for pointing this out. i will defiantly consider it in coming updates.

regards

MrAshTonka

Your very welcome, it should only be a z-index issue with in CSS i would think anyways

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

When are you planning to release the next update ??

I really like the the but I need to use shortcodes and plugins extensively .

Thank You !

Chimpstudio

Shortcodes will be added in next update!! i have a good hope it will be ready in one week time

Default-user

Thanks !!! I’ll buy once is ready !!!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

I have issue with facebook widget and cant get it working

What exactully are u guys plane to update more on this theme

Chimpstudio

@qylie did you bought sound rock Theme ?

Default-user

No i havent, my friend have bought it and we use to work with eacher other, can you please tell us about the facebook issue ?

Chimpstudio

Please ask your Friend to open ticket at our support system, and for support you need to use same account which you had used to purchase the File.
www.chimpstudio.co.uk/support/

Default-user

Ok ill tell him once he is online, thanks perhaps all issue will bring in next update

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
shikabwe Purchased

I just purchased this theme. After reading the above comments. I was wondering if I should run wordpress 3.4.2 or Wordpress 3.5 to avoid the issues mentioned above

Chimpstudio

hi @shikabwe,

it will be better if you use it with wp 3.5.

regards

  • Bangladesh
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
nirjhar Purchased

I have reported few things earlier. here is the bug list: 1. You event countdown widget is not working properly. For any scenario it can’t count the hours. Making all the event as Whole Day event for countdown. Thats why it is stop in 0hours (12AM). Please fix this ASAP. Because I am running a project where this countdown is important. Also please make sure to declare the timezone or you can pic the timezone from WP settings. 2. You have some broken CSS in logo uploading section. I can see anothe place holder for the log file. Did fixed this manually but this is not the way. 3. I have inserted hyper links on powered by section but everytime it broken. Pleaes fix this.

Chimpstudio
I have listed down all the issues and going to put my team to find out solution for this, as soon as we found that issues and fix them we will add them in update which going to be live in next couple of days.. Please contact support if you want Quick solutions for mention issues.
http://www.chimpstudio.co.uk/support
regards
nirjhar
nirjhar Purchased

When the update wil come? I am waiting. Please update the theme. It is really urgent.

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
shikabwe Purchased

How do I edit the wording on the sliders? Also the twitter and facebook feeds are not working

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

I am looking to purchase this theme and have a few questions:

1. With this theme, can you have a search form integrated into the website? So that people may search areas like ‘location and cost’?

2. Can you upload a spread sheet of data directly into the template?

3. Does this theme appear properly on iPhone, iPad and Macbook Pro products?

4. Is customisation of colours and logos easy?

Looking forward to your reply.

Thanks!

Chimpstudio

hi @Myanna,

1. search only search posts titles etc. its normal search developed by wordpress.

2. i am sorry but there is no such facility available. but we offer xml file to setup the theme just like in our demo. so if you have your own xml you may load that too.

3. yes its works fine with all devices. you may test it first.

4. customization for colors and logos are really very easy.

regards

Default-user

Thanks for your reply Chimpstudio.

Just need to clarify one thing with you regarding one of my questions.

The spreadsheet of data is an information database that has been compiled and needs to be uploaded into the back end of the website.

This is to be used within the search features. So an example would be Spreadsheet contains data that has the following entries, blue, state, street name, black, state, street name, red, state, street name.

This then would need to be available for searching via the user. So the user for instance could search a colour and it would then come up with the states that colour is located in.

Hopefully this all makes sense.

Thanks you

Chimpstudio

hi @Myanna,

I got you – I am not sure wordpress search works in that way. but if you can do some research on wordpress search option you can get all answers as we used the same function.

regards

  • Has been a member for 1-2 years

Ola gostaria de adquirir (compar)esse tema sou DJ ja testei varios temas ,e gostei do proposito desse seu tema

Me diz qual maneiras de eu comprar ese seu tema

Me parece q tem dois modelos desse seu tema SOUND ROCK…

Soundrock – Music Band Club Template Sound Rock – Music Band Wordpress Theme

E

QUAIS SAO AS DIFERENÇAS DE AMBOS TEMA

Grato fico no aguarde

Chimpstudio

Olá,

na verdade, o modelo que custa 15 $ é apenas uma versão HTML e outra é a versão wordpress para que você possa controlá-lo através de wordpress e que os custos $ 45. i, recomend se você não tem conhecimento suficiente HTML, então não comprá-lo como você não pode editá-lo. então é melhor comprar a versão wordpress. você pode controlá-lo usando wordpress painel de administração.

relação

Default-user

Brigado pela rapida resposta…... Quero comprar mais tenho outras duvidas 01-pra mim colocar videos na pagina inicial,me parece q nao aceita codicos vindo do youtube,no caso quais opçao para eu fazer isso 02-o play dos albuns para quando vc muda de pagina,nao teria como fazer com q ele nao parace

03-Em album tem a opiçao sound cloud mais me parece q essa opçao esta imvalida ,nao fnciona

04 Opçao FACEBOOK tambem parece estar,nada a contecer

fico no aguarde desde ja brigado

Chimpstudio

Olá,

você pode colocar vídeos na página e, em seguida, você pode defini-lo como página inicial – para o widget jogador álbum quando você vai atualizar a página ou quando você vai clicar em qualquer outro link que vai parar de jogar o arquivo. para soundcloud só leva você para a URL de seu álbum se você fizer o upload no soundcloud.

Eu espero que você tem todas as respostas.

relação

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Can you not just post a solution for the slide edit problem? We shouldn’t have to individually create a ticket to solve a common problem. Thanks.

Chimpstudio

hi @bennyeightball506,

I am sorry but this is our policy to provide support via tickets.

regards

  • Has been a member for 1-2 years

Fatal error: Cannot re-assign auto-global variable _POST in C:\xampp\htdocs\wordpress\wp-content\themes\soundrock\functions.php on line 48

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
  • United States

This theme looks soo cool! But, these comments SCREAM of problems. I would clear these up and post an update, along with a new description in bold, saying that it’s been updated.

If you do that and I see that people are happy, I’ll come back and buy it. Again, it looks very cool!

Chimpstudio

hi @tuxradio,

Its major update is in progress and will be there in around couple of weeks. I will defiantly consider posting it on comments board.

regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

I agree with others. This theme is a mess. Looks awful on smartphones, responsiveness is broken with the menu. Site footer doesn’t update through the backend theme options.

I contacted support and they suggested that I update to the newest version of the theme, same problems exist.

My version is online at www.alexnepa.com – I’m considering emailing envato about this theme and it’s bugginess.

Chimpstudio

hi @Localmotion,

instead of saying its a mess – it will be better to tell people what issues you are facing – if you think responsive is broken you can see the same in demo too – we are not cheating anyone – demo is there and you buy it after testing its demo – so instead of all these better write me here what issues you have got in the theme so we can try to resolve them. its major update is coming in next week and i hope your all issue will be resolved.

regards

Default-user

You want a list of issues?

- Responsiveness is broken, menu items are all over the place when viewed on mobile. It works fine on your demo, which I viewed extensively before purchasing.

- Theme options don’t work. When updating the footer contact info I get an ajax loading icon that basically freezes. Uploading logo doesn’t work unless you upload your logo through FTP.

I’d say that, plus other small issues are reason to say that this theme is a mess.

I’m not a first time envato shopper, and this is my first complaint about any theme I’ve purchased.

Chimpstudio

hi @Localmotion,

thanks for the list – we will defiantly consider it fixes in next update. you can expect it in coming week time. i hope we can make you satisfy.

regards

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

The theme’s update also show a weird ‘menu’ button which breaks the actual formatting of the menu.

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
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