293 comments found

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

It appears the home page on the site is pretty rigid, but I’d like to change the layout on it. I’m trying to start with the editing capabilities of your theme, using the drag-and-drop capabilities. I’ve created a side bar I’d like to insert on the home page, and reduce the size of the buit-in slider with CSS, but your built-in layout system doesn’t seem to work on the home page. Any suggestions on the best way to achieve this? I’m not afraid to edit PHP code… just tell me where to start.

Chimpstudio

Hi invisionstudios,

Thank you for getting in contact with us on themeforest.

You can change this home page layout through your header.php file here you can see three sidebars in line number 559 named as ‘homepage-left’, ‘homepage-center’ and ‘homepage-right’. You can change this layout as your desired requirements.

If you need any further help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio.

Default-user

Thanks. I was able to edit the them to get the results I want.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • Italy
kaimansrl Purchased

Is possible to use a static page for the home page? I want the home page as a normal static page. tnx!

Chimpstudio

Hi kaimansrl,

Thank you for getting in contact with us. You cannot use home page as static, as there is by default 3 column layout and you can only use this layout. If you need any further help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I see that the string to comments ends about 4 months ago. And that there were concerns about it’s responsiveness, menu on mobile and something about the sliders. Have these issues been fixed? Thank You.

Chimpstudio

Hi a2nl2e,

Thank you for getting in contact with us on themeforest. We keep on updating theme bugs after every short interval of time. The customers of theme have the updated version in their TF accounts.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I see that the string to comments ends about 4 months ago. And that there were concerns about it’s responsiveness, menu on mobile and something about the sliders. Have these issues been fixed? Thank You.

Whoops I forgot to check the send email. please ignore previous…

Chimpstudio

Hi a2nl2e,

Thank you for getting in contact with us on themeforest. We keep on updating theme bugs after every short interval of time. The customers of theme have the updated version in their TF accounts.

Best Regards,

ChimpStudio

Default-user

it’s working for me also, could have been my router… ty

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I went to the site you recommented for support: www.chimpstudio.co.uk/support and got an error. Are you still around?

Chimpstudio

Hi a2nl2e,

Thank you for getting in contact with us. What’s the error which you got? It is working fine at our end.

Best Regards,

ChimpStudio.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • United States

Hello, first off thanks for such an excellent theme. I am trying to add basic WooCommerce Compatibility and ran into an issue. I am following this article: http://docs.woothemes.com/document/third-party-custom-theme-compatibility/

So this is the code it says to use to use for hooks:

remove_action( 'woocommerce_before_main_content', 'woocommerce_output_content_wrapper', 10); remove_action( 'woocommerce_after_main_content', 'woocommerce_output_content_wrapper_end', 10); add_action('woocommerce_before_main_content', 'my_theme_wrapper_start', 10); add_action('woocommerce_after_main_content', 'my_theme_wrapper_end', 10); function my_theme_wrapper_start() { echo '<section id="main">'; } function my_theme_wrapper_end() { echo '</section>'; }

So I put this in my functions.php file. However what tags should I replace for the <section id=”main”> and <section> tags. What are the main content wrappers you use in this theme? Thank you very much!

Chimpstudio

Hi jesusfreak,

In order to look into the issue we will require your web URL and details. Please submit a ticket on our ticket system i.e. www.chimpstudio.co.uk/support . After that our customer support representative will help you with it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

i am looking forward to buy this theme. I was wondering if it is possible to replace the latest albums with the latest gallery(album) from the events. In fact i really don’t need the whole album section. If that is possible i will be buying it in seconds. thnx

Chimpstudio

Hi chahalpahal,

Thank you for getting in contact with us on themeforest. Yes you can replace the albums with the latest gallery. Albums are optional theme section you can disable it completely.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi,

I would like to purchase your theme, however on Live demo can’t play any of the track and want to make sure the do work and I can have my own tracks in there and play back.

Thank for your help

Chimpstudio

Hi Anni17,

Thank you for getting in contact with us on themeforest. In order to use your own tracks for album you need to upload them first. Edit your existing album and click on the one track from options and then click on the browse button. An upload pop-up will appear, here upload the album and save album.

If you need any further help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Italy

Hello. Compliments for the Soundrock theme. But I have a big problem: why the arrows keep spinning upload and do not load my options? I have so stoned?! Sorry for my bad english. Sorry so much.

Chimpstudio

Hi monicabilli,

Thank you for getting in contact with us on themeforest. You can find this “Quick Inquiry” field in wp-admin > theme options > translation section here you can change text for this field.

If you need any further help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
rp2500 Purchased

This is any formal documentation for this theme? Like friendly how to’s?

Chimpstudio

Hi rp2500,

Thank you for getting in contact with us on themeforest. Yes documentation is included inside the zip file.

Best Regards,

ChimpStudio

Chimpstudio

Hi rp2500,

If you need any further help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hello,

i have read that this theme stops the plugins lightbox feature to stop working and also the NextGen Gallery drag en drop (album) features to stop working…

Chimpstudio

Hi designxxl,

Thankyou for getting in contact with us on themeforest. I don’t think that these issues are there. Our next updated theme version is coming this week and we will look if your posted issue are real bugs then we will fix them up in our next updated version.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years

Hello, i have read that this theme stops the plugins lightbox feature to stop working and also the NextGen Gallery drag en drop (album) features to stop working…

Chimpstudio

Hi designxxl,

Thankyou for getting in contact with us on themeforest. I don’t think that these issues are there. Our next updated theme version is coming this week and we will look if your posted issues are real bugs then we will fix them up in our next updated version.

Best Regards,

ChimpStudio

  • Sold between 1 and 100 dollars
  • Germany
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items

hey, is there a way to set an auto-play for the music player if someone visits the page?

Chimpstudio

Hi WorkaholicsGfx,

Thank you for getting in contact with us on themeforest. There could be more than one audios in this widget and user have to click one in order to play it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI, i must add a long form on the site, but this theme doenst seem to be compatible wih cfromII…. any idea? or can u suggest any other advanced form plugin instead??? hope to hear from you soon.

Chimpstudio

Hi creativegomedia,

We only provide support through our ticket system. If you need any help then please create a ticket here www.chimpstudio.co.uk/support/ and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Is there a method to sort past events in descending order (newest first)—using your drag and drop event section in the page options? My client would like to display their past events in that manner.

Chimpstudio

Hi,

Thank you for getting in contact with us on themeforest. If you need any further help then please create a ticket here www.chimpstudio.co.uk/support/ and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio.

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United States

Hey looking to buy but got a question. Can the rainbow colored strip be disabled and can the background be changed?

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • United States

Hi, I recently purchased your template and customized it for a client and friend of mine showing at: http://dennisjameslee.com

The problem I’m having is with the contact form. It doesn’t seem to be working even though I have set it up. Perhaps I’m missing something, I don’t know, but it isn’t working for me. Can you help please?

Here’s the contact page: http://dennisjameslee.com/?page_id=3407

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
oedo Purchased

Hello, I actually working on the “gallery” part of the website but how it could be possible to add a youtube or vimeo video directly in this section ? and how to manage this ? Thanks

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi, This is a very good template, but I’ve a question. I want to view albums ordered by name and not by id post. How can I do? thanks

Chimpstudio

Hi AjCastelldefels,

Thank you for getting in contact with us on themeforest. We have a support ticket system. Here is its link www.chimpstudio.co.uk/support/ and open a ticket and mention your querry. Our customer representative will help you with it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Buenos días, tengo un problema con la plantilla que adquirí, en slide. Warning: Creating default object from empty value in /homepages/26/d465200950/htdocs/eurourbano/wp-content/themes/sound_rock/header.php on line 343.

También me salen estos otros problemas al añadir un Layout Sections en una página.

Warning: Creating default object from empty value in /homepages/26/d465200950/htdocs/eurourbano/wp-content/themes/sound_rock/include/load_all_sections.php on line 2

Y por ultimo el Widgets defacebook no me funciona, no sale nada.

Un saludo y gracias

Chimpstudio

Hi eurourbano,

Thank you for getting in contact with us on themeforest. Please mention your message in English so that we can response you back.

Secondly, we have a support ticket system through which we help our customers. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your query. Our customer representative will help you out in resolving it.

Best Regards,

ChimpStudio

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