309 comments found

  • Exclusive Author
  • Has been a member for 4-5 years
  • India

I want to buy this theme but looking at the users feedback, I am little concerned of the issues. Can you please let me know if you have updated the theme and which version is available now.

Thanks

Chimpstudio

Hi,

Thank you for getting in contact with us on themeforest. The currently available version is 1.2

Best Regards,

ChimpStudio

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years
  • United States
DjZizou Purchased

Hi CS,

I have an issue with the way the submenu drop down is appearing. Pls check it out here: http://djzizou.com

Is there a quick fix for this please? Thanks

Chimpstudio

Hi DjChazz,

Thank you for getting in contact with us on themeforest. To resolve this issue go to your theme style.css file at line 274 and find top:5em; here and replace it with top:50px;

If you need any further help then please submit a ticket on www.chimpstudio.co.uk/support/ and mention your further issue. Our customer support representative will help you out in resolving your query.

Best Regards,

ChimpStudio

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
vince327 Purchased

My video gallery doesn’t seem to work for viewer using Internet Explorer. It works great in Firefox.

Chimpstudio

Hi,

Thank you for getting in contact with us on themeforest. We need to check your website backend in order to know why this error is occuring. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your querry. Our customer service representative will help you out in resolving it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Is there anyway i can update the template easily to show the amount of times a song has been downloaded next to it?

Chimpstudio

Hi maudenton,

Thank you for getting in contact with us on themeforest. If you want to add this functionality then you need to hire a developer for this purpose.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

or played

Chimpstudio

Hi,

Already answered your message.

Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • South Africa

Hi i would like to purchase this theme asap but a quick question before I do.. instead of Albums can you change it to DJ’s and instead of tracks can it be mixes? so it would have a DJ and there mixes.. on the home page Featured and Latest DJ’s…. also can you tell me why the pictures are pixelated ont the home page under latest albums

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi,

Is it possible to hide the tracks in the audio widget and to have the songs start automatically?

Also I have trouble uploading all his songs (which is only 30), it always causes my internet to freeze. I work on other things and my computer works fine so if you have another solution that would be very helpful thank you.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

How does the music player pull tracks? Is it possible to use the bandcamp plugin with this theme?

Chimpstudio

Hi aparmar,

Thank you for getting in contact with us on themeforest. We are using jquery script for our music player to play our album tracks , you can use bandcamp plugin with this theme but we have not tested it.

Best Regards,

ChimpStudio

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
rgshollow Purchased

I’m having an issue with the homepage not being editable. The “Home” page in the pages section doesn’t seem to effect the homepage of the site. How do i edit the homepage of the site? I want the blog and an informational paragraph to appear there above the blog. the site is hauntx.com/?access=true

Chimpstudio

Hi rgshollow,

Thank you for getting in contact with us. There are 3 widgets area at your home page home page right, home page center and home page left widget area. Here you can drag and drop widgets to fill these area and for blogs you can add recent posts widgets.

If you want to get in contact with us then please do not hesitate to write us your ticket on www.chimpstudio.co.uk/support/ . Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • South Africa

Facebook widget on homepage isn’t working. when I submitted a support ticket i entered my email address incorrectly so I cant submit a new ticket or get my response using my purchase code please help. http://www.randommovements.co.za

Chimpstudio

Hi randommovements,

Thank you for getting in contact with us. Please drop us an email.

Best Regards, ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Can’t change the logo – when I click “Browse” in the Theme Options / Logo tab, I just get a semi-translucent black screen overlaying everything. No controls. Clicking anywhere drops me back to the page. Tried it on Mac & PC, multiple browsers.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Actually, album tracks have play button only. It’s possible to have rewind and forward buttons.

Chimpstudio

Hi AjCastelldefels,

Thank you for getting in contact with us on themeforest. Yes it is possible, but for that you need to do the customization.

Best regards,

ChimpStudio

Default-user

and How can I do? There’s some documentation, guide or tips to customize? I think that customization is in single-albums.php page.

thanks

Chimpstudio

Hi AjCastelldefels,

Thank you for getting in contact with us again. We are not available for the customization work at the moment. You need to hire any professional for doing customization.

If you need any other help then we have a customer support ticket system. www.chimpstudio.co.uk/support/ and mention your further questions. Our representative will help you out in resolving it.

Best Regards,

ChimpStudio

  • Has been a member for 1-2 years

hiii… i already purchase this theme, actually this is 1 great themes, but….

1. why when i post new article there is no space, center, or bold applied in my article? i have to use manual text editor in dashboard if i wanna add space, or make my text in the center of the page etc =_=;

2. How to add some text above album slider in home like in your live demo? i can add some text, but is tooooo short… i wanna make paragraph like in yours

this is my site: http://www.rockxstar.com/home

Chimpstudio

Hi riznesia,

Thank you for getting in contact with us on themeforest. Your name doesn’t have the purchased icon with it. Secondly, we have a special customer support ticket system. In order to look into your issue you need to create a ticket at our customer support ticket system www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi ChimpStudio,

I’m very interested in your Sound Rock Theme. I’m Ready to buy, but I have noticed that You have released a similar theme which is new. And this one has not been updated since Feb. Are you no longer updating or adding any further features, and improvements to Sound Rock? I don’t want to spend money and time on a abandoned product. If you are planning an update. When will it be released?, So I can gladly purchase it. Thank you in advance for your quick responds.

Chimpstudio

Hi vhernan,

Thank you for getting in contact with us. Themeforest never allow similar themes. It is just your illusion. We get messages from hundred of clients appreciating our theme. We are currently working on the updated version. It will be in market soon as well.

Best Regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

How do I translate the theme for pt-BR, including the date for “day, month, year” and time to 23:59?

Chimpstudio

Hi geraldoradio,

Thank you for getting in contact with us on themeforest. You have to download .mo file for pt-BR language and then you can upload this language file in theme through theme options > Language section. After that you need to select this language from here.

If you need any further help then please do not hesitate to get in contact with our customer support team through our ticket system. www.chimpstudio.co.uk/support/ and mention your further query. Our customer representative will help you out in resolving it.

Best Regards,

ChimpStudio

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello…

How to make categories in post can work? every post i used category but don’t effect… and how to make comment on album or post? by the way this real great themes i ever buy…

Thanx…

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • South Africa

Support Sucks. I cannot submit a ticket cause the 1st time i did i used one wrong letter in my email address so i did not receive a support ticket and if i try create another ticket it says purchase code used. I was told to email support i did and its over a week now I’m waiting for feedback. The spacing between headings and paragraphs don’t work. http://randommovements.co.za

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
  • United Kingdom

Hello, my friend purchased the “Sound Rock – Music Band Wordpress Theme” and I want to implement it for her. She knows nothing about website design and I cannot ask her for her login details to get the Purchase Code either because I am meant to implement the website for her. She gave me the downloaded files but I couldnt find the Wordpress XML File. Please I would appreciate it if you could send me the xml file to my email at romeo.oniks@gmail.com for easy setup. Thanks!

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

HI there, great theme. but having issues with galleries and albums…. is not showing the categories i choose. and galleries are showing title eventhough i ticked not to chose title.. what is wrong? thanx

Chimpstudio

Hi creativegomedia,

Thank you for getting in contact with us on themeforest. There is no issue with our theme albums and gallery categories if you are facing such kind of issue then send us your admin login detail to so that we can check this issue.

You have to remove image titles for each image if you do not want to display on gallery images.

If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system. www.chimpstudio.co.uk/support/ our customer support representative will help you out in resolving it.

Best regards,

ChimpStudio

  • Bought between 10 and 49 items
  • Brazil
  • Has been a member for 1-2 years

I am very disappointed with the theme. I can not translate half the words on the theme. I’ve done everything to change the date format in Events in Playlist and elsewhere. And now I am faced with another problem: the Blog can not use any shortcode, or even the image gallery of Wordpress. Not even the “Gallery” of theme is running in the Post, only in pages.

Chimpstudio

Hi,

Thank you for getting in contact with us on themeforest. Some of the words in theme are changeable from theme options > translate section. This is the option we have provided at backend for translating hard coded words.

If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system. www.chimpstudio.co.uk/support/ our customer support representative will help you out in resolving it.

Best regards,

ChimpStudio

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