32 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

feature request, include buddypress styles?

Chimpstudio

No, buddypress style is not included.

  • Has been a member for 2-3 years

Tiny mistake. WordPress not Wordpress

Might not be good for business :D

Chimpstudio

:) Quite a point

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello,

What are the full options of the event manager? Can I sort events by 4 or more music genres?

Does the buy ticket button works like a affiliate to link to another ticket site?

Chimpstudio

1. Events cannot be linked with album in order to manage them according to music genre.

2. Yes, external link works for buy ticket. You need to create your product in shop and then link it with external link.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi there!, I bought SoundBlast Template last week and I have a problemm with the XML file in the upload of the DummyData, I do the process like the documentation and the error still continues. The error is “Failed to import” and I dont know what happend.

Thanks!

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your login where I can see this error and help you sort it out.

Default-user

I cant create the Ticket, the CAPTCHA text is not let me send the form, I enter the right characters and appears INVALID-TryAgain, and I dont know what is going on

Default-user

I think the error is the xml file, can you test it please?. Thanks a lot

Chimpstudio

I have just checked the system of ticket and found it fine. Please try again with that, and it will work. If you still cannot create a ticket for some reason, please use contact us form on my profile to contact support team and to provide your login details and url where they will see the issue for you.

Default-user

Hi again!. Finally I created successfully the ticket to be assisted by the Support Team, and I send my request but have not answered yet, and I really need it, I hope can be for today

Thanks a lot!

Chimpstudio

Please give me your ticket number and allow me have a look into it.

Default-user

Ticket #341635

Chimpstudio

XML issue will be fixed today, as I see all require details are there. Please bear with support team for some more time.

Default-user

Ok, I will be waiting, I hope can be for today

Chimpstudio

Sure, It has been taken on and has been replied already.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

At the Events page it gives me an overview for all events. The problem I’ve got is that it gives the date when the event is published in wordpress. Not the real event date. Any ideas?

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your login details and url there. I will look into the issue why the date is not showing up the way it should be. It is fine at my end though.

  • Bought between 10 and 49 items
  • Croatia
  • Has been a member for 1-2 years

Hi!

I don’t know m I doing something wrong, but every change that I made in theme options – don’t show on main page….

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your url and login details. Let us have a deep look into the issue for you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

very nice

Default-user

starching of cover art on album detailed info page doesn’t look nice. any alternatives for that in the future ?

Chimpstudio

Added it to the list. We will consider it for sure. Thank you for the appreciation.

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
  • United States

im having an issue with my theme, i also tried contacting via your support page but it is not letting me log in the ticket id. my problem with my theme is the newsletter sign up, i put my api key in but when i got to insert an email in the newsletter and click submit it says submit api key

Chimpstudio

You have used this email Htisap@mail.com and your ticket id is 310429. Please try these details to login. You were given following answer in last reply”“You are uploading low resolution image sizes for team. Kindly upload images with greater size of 330×330 and the issue will be resolved””. Try this solution to get your issue resolved. Also I have checked your ticket and it is allowing me to login perfectly.

  • Bought between 100 and 499 items
  • Exclusive Author
  • Has been a member for 4-5 years
  • United States

Great Theme! I would buy this theme today if the album cover didn’t stretch like it does I know you are fixing on next update but I’m on a time frame can’t be waiting….

Chimpstudio

Thank you very much for considering us. Let me tell you that update will be released in next week. If you can hold till that time, it will be great.

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Pre purchase question? I would like to purchase your theme however I’m helping a friend with his website with your theme and after making a event page and publishing it comes up a 404 error page if we create a event page and view it in preview if works fine but once it is published it does not come up and we get the 404 error any ideas what were doing wrong? Also I am asking for him because he does not speak English well.

Thank you.

Chimpstudio

Please ask your friend to create a ticket at http://www.chimpstudio.co.uk/support and provide url and login details. There is a need to see back end of the site to get deep into the issue.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello I have purchased Events Caledar PRO plugin. 1) could I use this plugin for funcionality for all the events an will be displayed as in your demo page? 2) In the demo I couln’t see if any Event could be displayed. I click “See all events” and nothing is displayed… Could some Feature event be displayed on the home-page. Thanks for your help!

Chimpstudio

We have have our own custom post types for events that requires no plugin to display them. 2. You can link the text of left side on home page “View all events” to any category of any page or post. 3. Yes, latest event will come on top in feature events.

Default-user

Hello, thanks for your asnwers. As I undertand, your theme has its own funcionallity for events managements. But I would need to use the functionality of Events Calendar PRO, this is possible? Will I find any conflict with the events funtionallity of your theme? Its possible to find a “demo” where I could install my plugins and test it before buying? Thank you!!!

Chimpstudio

I am sure plugin will work with this theme, but it may result some styling issues later. And it will be difficult for both of us to handle things in good order.

Default-user

and its possible to try it before buy it?

Default-user

or you sell the .pdf templates separe? Because I’m interest in the event-list and event-page template. Thanks.-

Chimpstudio

I am afraid we cannot offer PSDs before buying the theme. Once you buy the theme, we offer PSDs FREE of cost. But if any plugin from third party cause some styling issue, we do not help in that matter.

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Can I post soundcloud / music player demo shortcodes into the product / release pages or is that feature included?

Chimpstudio

Yes, you can use sound cloud i-frame code on product release page. Wordpress embed code will not work.

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