This author is away and may not respond to support questions until they return in 1 day.

1727 comments found

bigrell16 Purchased

How do I get the twitter widget to actually display the feed? Is there something that needs to be added?

bigrell16 Purchased

How do I get the twitter widget to actually display the feed? Is there something that needs to be added?

red_sun

Hey there!

Twitter made some major changes to it’s API. The new API (1.1) only works with authentication of each user. This is why the Soundboard twitter widget stopped working and removed it in Soundboard version 3.06. Please use this plugin instead:

http://wordpress.org/extend/plugins/really-simple-twitter-feed-widget/

In order for the feed to display nicely, you can put the following code into Theme Options > General > Custom CSS:

.really_simple_twitter_widget li {
    margin-bottom: 20px;
}
.twitter-timestamp {
    font-size: 10px;
}

Cheers!

YuriViroj Purchased

What’s new on the update?

bkd116 Purchased

You guys can find the changes in the latest version in her documentation located here:

http://www.files.red-sun-design.com/soundboard/readme/readme.html

PS. Red_Sun is awesome ;)

red_sun

:) Thanks bkdhush

Default-user
bkd116 Purchased

yw ;P

canito Purchased

Hello,

Great Theme, I am trying to have a different layout in the homepage (no news and left sidebar) but I cant find the way to do it,

Can you please point me to the right direction?

Thank you

red_sun

Hey there! Glad to hear you like Soundboard.

Simply don’t put any widgets into the home left sidebar and add the following code into Theme Options > General > Custom CSS:

#home-news {
    width: 680px;
}

In Theme Options > Home remove the News Title and Number of Headlines.

Cheers!

kamull61 Purchased

Install Really Simple Twitter Feed and keep getting this error:

Twitter data error: Bad Authentication data Unable to get tweets Debug info: [215] Bad Authentication data – username: “THEHOOKS”

red_sun
Another customer recommended this plugin: http://wordpress.org/plugins/kebo-twitter-feed/

Maybe this one works for you. It is much easier to set up.

opiumband Purchased

thank you, red_sun! greetings from Ukraine :)

opiumband
opiumband Purchased

From experience on other sites – communication with the author almost nothing gives… Can you suggest a plugin for commenting with social networks (Vkontakte, Facebook, Google Plus etc)? Thank you & sorry for my English

red_sun

I am sorry, but the only commenting system I’ve tried so far is disqus…

opiumband
opiumband Purchased

Ok, thank you. If you ever make a possible comments from website into Soundboard – it will be great ))

Hello,

Can I ask a really obvious question – how do I update from 3.0 to the latest version whilst keeping all my settings?

Many thanks!

red_sun

Hey there!

If you haven’t made any changes to the theme files, simply deactivate and delete the old theme and upload and activate the new one.

If you update your theme, none of your content, widgets or settings in the Theme Options Panel will get lost.

Default-user

Thank you. I don’t want to lose the customised settings within the theme – background, font choice, slider set up etc. However if I delete the old theme and upload a new one I assume that I would need to re-set up the theme again from scratch – I have understood that correctly? :-)

red_sun

No, you will keep all those settings, they will not get lost. You can delete the old theme and upload the new one and your site will still look exactly the same, since none of those settings are stored in the theme files, they are stored in the WordPress database…

agry Purchased

Can I somehow merge the CENTER and RIGHT column of the Single Album page? I don’t need the RIGHT column and find it takes too much space! :-)

red_sun

Hey agry! Put the following code into Theme Options > General > Custom CSS:

.album-center {
    margin: 0 0 0 40px;
    width: 680px;
}
rbtyp489 Purchased

Hi, Red_Sun!

I’ve been trying to install the theme updates. I understand I should delete the old version first then, install the new version later. However, I don’t know hot to delete the old version? Had I to select any other theme until the time I would upload the new one? I also want to install without loosing my customized CSS.

Would you please how to do this in a little bit more detail?

Thank you!

red_sun

Hey there! Did you place the customized CSS into Theme Options > General > Custom CSS or directly into the theme files?

canito Purchased

Hello,

Great theme, I can’t make the order on the slider to work, any idea whats wrong? I tried to upload one by one image, but no fix, I dragged the images in the order I want but also no fix.

Thank you

red_sun

Hey canito! If you want you can send me link and login info via the user contact form on my profile page and I’ll take a look.

canito
canito Purchased

ok, I just sent you an email…

Thank you

drewarco Purchased

getting this error… The package could not be installed. The theme is missing the style.css stylesheet. what do i do?

-Drew

red_sun

Hey Drew!

Please make sure you are not uploading the whole zip file that you’ve downloaded from Themeforest (including dummy content, license, psd files, readme …) but only the soundboard.zip file.

drewarco Purchased

how can i make it look like the demo??! I’m a newbie!

red_sun

Hi there! Start by installing the dummy content. Here is more info: http://www.files.red-sun-design.com/soundboard/readme/readme.html#mytabs=1

If you need any more help with this, send me link and login info via the user contact form on my profile page.

Cheers!

drewarco Purchased
How can i make it so that the first page that opens when you go to my domain is the ‘home’ section??! It is just sending to a basic page that has nothing on it… http://drewarcoleo.com/
red_sun

Hey drewarco! Looks like you’ve already figured it out? The above link takes me to your home page.

WaxMotif Purchased

Hi there! Amazing theme!!! Couple questions..

1) can we get the menu (Home, News, Tour Dates, etc) under the banner? (If possible, I also believe it would have to be made a little wider..)

2) What are the size dimensions for the image you are using for the background. I tried uploading an HD image and its not fitting right. If I want to get a background made, what would be the perfect size for the image using the “No Repeat / Position: Top Center” option.

Thanks!

red_sun

Hey WaxMotif, thanks for purchasing Soundboard… I’m glad you like it!

1. At the bottom of the file header.php, move the div #topnavi and everything within (line 104 – 112) down, right above line 126 <!-- #headertop--> .

Add the following code to Theme Options > General > Custom CSS to increase the width of the navi:

#topnavi { width: 980px; } 

2. On the demo website I am using the option “Stretched Background / Fixed Position” and I uploaded an image with a size of 2800px x 1750px. The “Top Center” option is for artwork that you want to display above a background color and is not much wider than the content. The content is 980px wide.

Cheers!

Before purchasing I would like to know what colours are available in this theme for the menu bar highlight? Only the 16 colours in the example theme?

red_sun

Hey Djeurissen! Thanks for your interest in Soundboard. There is a color picker in the Theme Options Panel so you can pick any color you want.

wildwyre Purchased

Hai Red_sun. In Explore 10 I get the error (on the audio) Error loading player: Could not load player configuration. In Google Chrome and FireFox is just working fine.

It will be a explore 10 error but perhaps you have found something to clear the error.

wildwyre
wildwyre Purchased

Thats not working I think its a explore 10 problem.

red_sun

My demo site player works in IE10. Can you send me link and login info via the user contact form on my profile page so that I can take a look?

wildwyre
wildwyre Purchased

I have send the e-mail

Riste1991 Purchased

Hello red_sun,

You gave me the CSS code before to make the pictures in the gallery downloadble and also be able to share them on twitter and facebook.

The site is called www.neocloudtour.com

red_sun

You want me to resend the instructions? Please get in touch via the user contact form on my profile page and I’ll send you the modified lightbox script.

agry Purchased

Hey there, how can I make sure the button link opens in a new window?

agry Purchased

Another one: How can I deactivate on the single album page that JW player is loaded/checked… on some devices if no media is connected to the single album page it shows a “JW Player” instead of just NOTHING…

by
by
by
by
by
by