109 comments found

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years

Chimp,

I beg to differ with you, one such template that does all that YOU say can’t be found on Themeforest is “abana – Premium Business HTML5 Template” which I have purchased, and everything is connected, mail, forms, embedded html5 video, external video code. All you need to do is plug in your email, video sources, and your off and running worrying more about the content of your site than how to connect code to an empty shell! I’m not saying I am not going to use your template, it has some beautiful features, but linking php to the email, newsletter and finding social network widgets that fill the void in your template is really a debatable issue as to whether buy a $12 shell or a $15 template.

Chimpstudio

Hi @rocky460712,

thanks for your suggestions, i will defiantly consider these things in next templates. actually its a specific topic design so maybe thats why it doesn’t offer you that level flexibility. but i can assure you that you can do almost anything possible and it will not break anything.

regards

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

AMAZING THEME ! I need the wordpress version of this, it’s perfect. You will make the wordpress version soon? Thanks.

Chimpstudio

Hi @xur1hh,

its wordpress version is already available and you can buy it.

regards

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
Potosina Purchased

I don’t know what could be wrong but the music player of home page doesn’t work on Safari browser on my Windows 8 computer :(, other browsers are fine.

On windows 7, the player works fine on all browsers.

Chimpstudio

Hi @potosinachilanga,

this is really strange – i will defiantly test it.

regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I dont see lightbox Videos are working in Galleries in demo …. is this issue with your demo only ?

Chimpstudio

Hi @sidalex,

We checked it again and its all working fine, please delete your cache maybe its creating issues.

regards

Default-user

I did its not working , just a flash player loading all time , anyhow when is your new template coming ?? i’m desperately waiting for your new theme

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. I need to use a bigger logo. When I change the original with mine, the logo overlaps to the menu. What should I change in the css to avoid this?

Thanks in advance

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hello, i have purchased this theme, thats good. but i want to know how to change logo in top bar? i want to chance soundrock logo with my own logo. thanx regards

Chimpstudio
@ahmadfaisal Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
Nittid Purchased

Hey Chimpstudio, I accidentially purchased this template here, then I realized, that it’s not a wordpress theme. So I bought the real wordpress theme, too.

Is there any way, I can get a refund for the template?

Cheers, Markus

Chimpstudio

hi @Nittid,

I am sorry but there is no such an option available.

regards

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years

I am just wondering on the updates on editing the sliders. I have to link the images to different pages inside the site??? Please let me know if there is any status on this…

Chimpstudio

hi @thetizi,

we are in progress for its update i hope we will release it in next one week.

regards

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
nfuxion Purchased

I just purchased this template, but the PHP file for the contact form is not in the file??!? How do I configure this?

Chimpstudio

hi @nfuxion,

thanks for your purchase – you need to search a simple php contact form, if you have a little knowledge about code you can easily do that.

regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Good afternoon the template is great I just have slight problem the website when you view it on an iPad in portrait mode the menu stays open and it doesn’t close up can you please help is only on the iPad and in portrait. Thank you

regards

Chimpstudio

Support

We take care of all support through our website to improve response time and make information more readily available to others who might have the same questions.
Please open a ticket at our support System if you need any more help.
http://Chimpstudio.co.uk/support
  • Has been a member for 1-2 years

I like this template but I have questions before I buy, can musician register and upload their music, video, blog, etc or only the admin can do it? is there any guarantee in case I buy this templates and is not working a 100% the way that should be?

Chimpstudio

hi @aphipps30,

yes musicians can register but they can’t upload there data in it. only admin can do that. if the functionality we are offering is not there we are always here for your support but we can’t offer you any custom options.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Hi Im editing the front page of my site using the wordpress theme and for some reason the widgets are not working properly I have checked the url’s and they are find. any advice?

Cheers

Chimpstudio

hi @VoiceMedia,

i hope you bought its wordpress version. we are working on its updates and it will be back in few days, and i can assure you this time it will be totally bug free. for your issue it seems you are using new wordpress version. please submit a ticket and our support team will help you in that.

Please submit a ticket at http://www.chimpstudio.co.uk/support

regards

Default-user

Hi, Yeah I got the wordpress version after debating whether it would be easier to edit which it is! When I first added the Facebook widget it worked fine then suddenly stopped and now doesn’t work no matter which url i put in. Any ideas. I have tried to contact support but all the site is telling me is that I an open ticket when in fact I never have been on the site before.

Cheers Stu

Chimpstudio

hi @VoiceMedia,

facebook widget got disturbed because facebook, they suddenly stopped supporting it. we are updating it with new way – and it will start working for sure. you just need to wait a little and i can promise all of the issues you found will be fixed.

please provide me your email address so i can look why you are not able to open ticket.

regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
gvirus85 Purchased

This is a very nice theme that just isn’t all that responsive. If you view it on an iPad in portrait view the menu reamins down and blocks half of the website.

This is a major problem and I tried contacting ChimpStudio support about this several times and they have yet to get back to me with a solution. It has been almost two weeks.

ChimpStudio has terrible support!!

Chimpstudio

hi @gvirus85,

we are working on updates for the same issue – you can see we disabled its wordpress version only because of these issues. its update will be there in a week or two and your issues will be resolved.

regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi! I downloaded the Wordpress version of this template and I added the theme and the dummy data and none of the support files are working. Neither are the widgets. So I came on the site to send a message for support and the page for the Soundrock Wordpress theme is not there. What happened to it? Are you guys bringing it back and if so when and will it be fixed?

I also wanted to know why the Support Page didn’t come with instructions on how to edit the PSD for the Soundrock Wordpress Theme. I just wanted to change the rainbow-blocked line on the background.

Chimpstudio

hi @Amazing101,

I am sorry but we disabled it because of some criticle bugs in this theme, we are working on that and it will be back in coming week time. i hope all of the issues you are facing will be fine.

regards

Default-user

Okay thank you. Hopefully it will be up asap

Chimpstudio

Hi @Amazing101,

its almost done – ll take few more days to be back there.

regards

Default-user

Okay.. Cause its about a week now =(

Default-user

Any updates?

Chimpstudio

Hi @Amazing101,

its done and uploaded, waiting for approval. it will be there anytime in next 24 hours approx.

regards

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello

Did you remove the wordpress version of this theme?. I don’t find it :(

Thanks

Chimpstudio

Hi @iremoru,

Yes we disabled it because of some major updates, it will be available in just few days.

regards

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I am interested in buying the wordpress version of this theme. How soon will it be available? Can you email me when the new version is ready?

Chimpstudio

hi @vanigreene,

its wp version will be there in 24 hours.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I’m having the exact same trouble as Amazing101. Lots of issues with the latest WordPress and nothing seems to work right on the template. And I too see that the help files are disabled. How can we get the updated template for this theme? Will we be notified by email?

Chimpstudio

hi @prdg1,

we are updating it and it will be there in 24 hours with all bugs fixed.

regards

Default-user

Just checking. How will we know when you have an updated template? Also where do we go to get it? Our downloads?

Chimpstudio

hi @prdg1,

if you already bought it – yes its there in your downloads section for sure.

regards

Default-user

Thanks. So far looks like it’s working. Only issue I had is that the sample data file didn’t load. It “failed” on everything in the upload. Might want to look into updating that or let us know what we might need to change to make it work. Thanks for taking the time to fix this overall.

Chimpstudio

hi @prdg1,

its great, first of all i am not sure which version your bought, please write your comments on theme, its HTML version comments board. please send me an email, i will try to help you with sample file issue.

regards

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I lost my ticket # and the support page doesn’t seem to have a way to locate it.

Chimpstudio

hi @malgron,

please send me your email address, you used for creating ticket. i will send you its ID.

regards

Chimpstudio

email replied, please check inbox

regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

was the ipad portrait issue fixed on the HTML version, having problems with it

Chimpstudio

hi @arteliquido,

I am sorry for late reply, thats not fixed in HTML template, its fixed in wordpress version. we will update HTML version very soon.

regards

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, How do i change the countdown? so it counts down to the date 1st of april 2013 at 9pm?

Thanks? Jamie

Chimpstudio

hi @JamieWarren09,

it works automatically with events date. you can’t set it manually.

regards

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