109 comments found

Pe_ah Purchased

Hi there, I too find the menu open on the ipad in portrait mode in the HTML template. Will I need to re-download all the files or is there a code I can swap? Thanks very much, great template!

Chimpstudio

hi @Pe_ah,

You may need to wait on that, we will update it and will provide with the change log so you may replace some code to make it work.

regards

Default-user
Pe_ah Purchased

Hello again, just following up if the portrait mode for the iPad has been corrected so the menu doesn’t stay open?

Chimpstudio

Hi,

We have a customer support ticket system, if you need any help then please get in contact with our team and they will help you out in resolving it. Here is its link www.chimpstudio.co.uk/support/

Best Regards,

ChimpStudio

dartdev Purchased

Hello

I bought this template because I wanted to create a music download page that also plays songs. When I put a link into the play and pause and download html it opens a new page or returns to the top of the page. Can you help? It says well documented and it’s a music template but does not explain anywhere how to connect the buttons with the music

thanks

Chimpstudio

Hi Dartdev,

Thank you for your inquiry about this template working. The download and play both are separate. In order to setup both here are the steps; Step 1: For download – put URL in href and it will work.

Step 2: For play please change ”<audio src=”js/Miaow-07-Bubble.oga” preload=”metadata” ></audio>” and it will work fine

If you need further help then please create a ticket at our support system. Our customer representative will help you.

Best Regards, Chimp Studio

Default-user
dartdev Purchased

Hello

for download I did put url in href but it opens in another window as a blank window with play bar in the middle of it.

step 2: Where is <audio src=”js/Miaow-07-Bubble.oga” preload=”metadata” ></audio> and what should I change it to? Please give me a code line and file name, I’ve searched and couldn’t find it

thank-you

Chimpstudio

Hi dartdev,

Thank you for contacting us on themeforest. We only provide support through our special customer support system. Please create a ticket here www.chimpstudio.co.uk/support and mention your currently faced issue. Our customer representative will get in contact with you and resolve your query.

Best Regards, ChimpStudio

Hi,

Do you have the features of accordion and tabs with this theme. Can’t seem to find it anywhere on your template?

Also, when are you going to update your template to resolve the iPad issue?

Thanks

Chimpstudio

Hi css_24,

Thank you for taking time and writing to us. The features of accordion and tabs are not available at the moment for this theme of ‘Sound Rock’.

Best Regards, Chimp Studio

Chimpstudio,

I don’t understand your response to JamieWarren09 regarding the countdown functionality. Your countdown is very easy to use and is not, as you indicated, tied only to the events date. I deleted the entire events function from the site that I built using this template but kept the countdown clock because it was very useful. By simply manipulating the following portion of the jquery.countdown.js file,

$(function () { var austDay = new Date(); austDay = new Date(2013, 1-1, 18, 18, 00, 00, 00) $('#defaultCountdown').countdown({until: austDay}); $('#year').text(austDay.getFullYear()); });

I find that I can input any date in the future that I wish and the countdown clock works perfectly fine. As an example, the “newDate” parameters above translate to: 2013, January (-1) 18th @ 1800 (or 6:00pm) and 00 seconds. A user can do a quick search online for explanation as to why the date is written in this format and what the (-1) means in the month entry.

Hope this helps anybody looking to do the same!

Jeremy

this is an awesome theme and has not given me much problem since i installed it but lately i realized from the theme options menu under general settings. google map api is missing at the header script section, color scheme is also missing under color and style section due to this i cant change the default colour from orange although ive changed thesite colour to purple but the orange is still there somewhere on the ‘home’ menu. the homepage widget on the right is overlapping with the center somehow. you can see it here please how can i sort this issues.

Chimpstudio

Hi yorkie2boys,

Thank you for getting in contact with us on themeforest. Did you followed the documentation? It includes complete procedure. If you need any help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio

this is an awesome theme and has not given me much problem since i installed it but lately i realized from the theme options menu under general settings. google map api is missing at the header script section, color scheme is also missing under color and style section due to this i cant change the default colour from orange although ive changed thesite colour to purple but the orange is still there somewhere on the ‘home’ menu. the homepage widget on the right is overlapping with the center somehow. you can see it here please how can i sort this issues.

will appreciate every support i can get.

Chimpstudio

Hi yorkie2boys,

Thank you for getting in contact with us on themeforest. Did you followed the documentation? It includes complete procedure. If you need any help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.

Best Regards,

ChimpStudio

I saw the “ThemeForest Files Included” includes “Layered PSD, HTML Files, CSS Files, JS Files,” but not anything about the files. Php. This theme is complete? Just install the wordpress platform?

Chimpstudio

Hi avernolhem,

Thankyou for getting in contact with us on themeforest. You need to buy the wordpress theme. You can check soundrock wordpress on our portfolio of themeforest. Currently you have posted message on HTML format.

Best Regards,

ChimpStudio

hi i bought this for awhile now ive been having problem with the blog and cant seem to get people and me tried commenting on the pages i tested myself and other fans want to post comment couldnt can u help me out on that please. that goes for the album comment and cooments on the blog details and testimonial comment how to set up fix it so i can get commented and repond to comments?

Chimpstudio

Hi Skydalimit1,

Thank you for getting in contact with us on themeforest. Normally we never heard about this issue. I think some features need to be enabled from the back-end of your website. Whereas, with out checking the back-end i would not like to make a comment. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your issue. Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

and one more thing how to set up my twitter feed on there under from twitter. to show my posts.

Chimpstudio

Hi skydalimit1,

Thank you for getting in contact with us on themeforest. You need to add your twitter profile link for the twitter icon in html file.

If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system. www.chimpstudio.co.uk/support/ Our customer support representative will help you out in resolving it.

Best Regards,

ChimpStudio

Rev7319 Purchased

gigs.html …. Need a solution for animatedcollapse.toggle and Google Maps not centering because display:none. Location balloon is not visible and centered unless you set all map toggles to active.

Chimpstudio

Hi @Rev0verDrive,

Location balloon will be visible and centered when you will provide a proper address for the location in Google maps. After that get this iframe code for the location map. Location map position is not related with the toggle function of map. It is related with iframe code that’s why you need to provide proper iframe code.

Regards,

Hello there.

I have a problem with the images in some pages when i check it from a mobile the images are croped doesnt fits for the window also the gallery too. Need some help. Tnks

Sorry about my english.

Chimpstudio

Hi @rmdesarrolloweb,

There is php function which perform the image cropped behavior . You might have added an extra large image which disturbed the whole structure of the site that why these images are cropped due to php function. You need to go to skeleton.css at line number 250 and write the code which is given below skeleton.css line number 250 margin: 0;

If you need further help then please get in contact with our customer support ticket system www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will help you out in resolving it.

Regards,

Sorry in the gallery when i check in a smartphone it leaves a big space between the images and the footer in any one of the 3 types of galleries. In the slideshow gallery the images got croped.

Chimpstudio

Hi @rmdesarrolloweb,

There is php function which perform the image cropped behavior . You might have added an extra large image which disturbed the whole structure of the site that why these images are cropped due to php function. You need to go to skeleton.css at line number 250 and write the code which is given below skeleton.css line number 250 margin: 0;

If you need further help then please get in contact with our customer support ticket system www.chimpstudio.co.uk/support/ and mention your query. Our customer support representative will help you out in resolving it.

Regards,

.

Where can i change the text in the nav filter in the gallery?

Chimpstudio

Hi @rmdesarrolloweb,

Goto admin panel > manage gallery section and edit an image of gallery by clicking on a image and here you can find and change its text.

regards,

Can the theme be modified to change the menu from roster to “artists” and display by artist and then artist name on the page?

Chimpstudio

Hi @mcmorrell,

You have posted your question on sound rock template. It is an HTML template not a wordpress theme. You need to add functionality in HTML template by yourself. That’s why you can change things as per your own creation.

Regards,

Rev7319 Purchased

Twitter Feed for HTML Version? Never mind.

Chimpstudio

Hi @ revoverdrive,

This template includes only html fields for twitter section and it is not connected with twitter API . You need to make it proper functional by using php code.

Regards,

Hi Chimpstudio, i buy that template some error Broken Themes

The following themes are installed but incomplete. Themes must have a stylesheet and a template.

Name Description HTLM Stylesheet is missing. HTML Stylesheet is missing. please send the correct file complete please

Chimpstudio

Hi @letokiffer2000,

You have bought a template not a theme. That’s why you can not install it in a wordpress without adding functionality in it. Secondly, whenever you want to re-download please go to your download section and download your file there.

Regards,

thompsdr Purchased

Hi, Great Template! One issue:Made some modifications to the look of the site and tested it, not responsive on my my iPhone 4. Tested again with the original index.html file and again, NOT responsive. I want to site to work as it does in the demo… here’s my url: www.baddkitti.com.

2. (This is just a comment) The concept of how the GIGs, News and Blog pages work is great. Any ideas of a program that actually functions like that? (I guess the Soundrock Wordpress site is fully functional…? :) )

Thanks!

Chimpstudio

Hey thompsdr, if you think there are some issues with ready made template do let us know but we dont give support after modification :) . but still if you think there is responsive issue with site do let me know, will look into it.. your given URL site is down i think so not able to have preview.. you right wordpress soundrock is fully functional and we waiting for you new purchase lol. regards

Default-user
thompsdr Purchased

thanks for your reply. here’s the full path to my site: www.drtfilms.com/baddkitti. as stated, even when i tested the original index.html with no changes the page wasnt responsive. so, whatever you can do…thanks in advance.

Chimpstudio
@thompsdr i just review you site for responsive and found only twitter widget is not working in responsive, but this widget is not belong to this template, if you dont mind can you please send me shots where you think its need improvements i will make sure you will have updates in next 48 hours.. Please open a ticket at
http://www.chimpstudio.co.uk/support

Hi,

I just bought this theme and i love it :-)

How and where can i adjust the contact form i want to change Contact No: in something els.

Thanks

jorry

Chimpstudio

@Jorry i will love to answer your Question if you as me with same account which you used to buy this theme as its not showing me that jorry account is bought this theme

I’ve been trying to get help with the Facebook widget for two weeks. You deleted my previous comments here. When I create a ticket, I don’t get a ticket ID on the next screen or emailed to me. As a result I can’t check the ticket status. When I try to create a new ticket, I get a message there there is already a ticket open. Please have someone call or email me. Here are the last characters of the purchase code 1f0f2163df3c

Default-user

Testing to see if I get notified of a reply

One of the most BASIC things we all would like to do with this, is change the font size. But the documentation is so hard to find. But the good news is. after painstakingly trying to adjust and edit the font-size, i finally found a way to edit this universally.

1) go to the soundrock/css folder. You will find the file: base.css 2) open base.css in a normal text editor. and try and locate the line: p.lead { font-size: 11px

It is just below the ‘Typography’ heading section, just below h1 { font-size: 24px;} h2 { font-size: 20px;} etc … WHen you found this line: ‘p.lead { font-size: 11px’ just change the 11px to whatever you want – 14px or 16px or whatever text size.

then savfe the base.css file and re-upload it/overwrite it on your server. And there you have it – this will change the font size of all your ‘body’ text universally.

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