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Hi there, I too find the menu open on the ipad in portrait mode in the HTML template. Will I need to re-download all the files or is there a code I can swap? Thanks very much, great template!
hi @Pe_ah,
You may need to wait on that, we will update it and will provide with the change log so you may replace some code to make it work.
regards
Hello again, just following up if the portrait mode for the iPad has been corrected so the menu doesn’t stay open?
Hi,
We have a customer support ticket system, if you need any help then please get in contact with our team and they will help you out in resolving it. Here is its link www.chimpstudio.co.uk/support/
Best Regards,
ChimpStudio
Hello
I bought this template because I wanted to create a music download page that also plays songs. When I put a link into the play and pause and download html it opens a new page or returns to the top of the page. Can you help? It says well documented and it’s a music template but does not explain anywhere how to connect the buttons with the music
thanks
Hi Dartdev,
Thank you for your inquiry about this template working. The download and play both are separate. In order to setup both here are the steps; Step 1: For download – put URL in href and it will work.
Step 2: For play please change ”<audio src=”js/Miaow-07-Bubble.oga” preload=”metadata” ></audio>” and it will work fine
If you need further help then please create a ticket at our support system. Our customer representative will help you.
Best Regards, Chimp Studio
Hello
for download I did put url in href but it opens in another window as a blank window with play bar in the middle of it.
step 2: Where is <audio src=”js/Miaow-07-Bubble.oga” preload=”metadata” ></audio> and what should I change it to? Please give me a code line and file name, I’ve searched and couldn’t find it
thank-you
Hi dartdev,
Thank you for contacting us on themeforest. We only provide support through our special customer support system. Please create a ticket here www.chimpstudio.co.uk/support and mention your currently faced issue. Our customer representative will get in contact with you and resolve your query.
Best Regards, ChimpStudio
Hi,
Do you have the features of accordion and tabs with this theme. Can’t seem to find it anywhere on your template?
Also, when are you going to update your template to resolve the iPad issue?
Thanks
Hi css_24,
Thank you for taking time and writing to us. The features of accordion and tabs are not available at the moment for this theme of ‘Sound Rock’.
Best Regards, Chimp Studio
Chimpstudio,
I don’t understand your response to JamieWarren09 regarding the countdown functionality. Your countdown is very easy to use and is not, as you indicated, tied only to the events date. I deleted the entire events function from the site that I built using this template but kept the countdown clock because it was very useful. By simply manipulating the following portion of the jquery.countdown.js file,
$(function () { var austDay = new Date(); austDay = new Date(2013, 1-1, 18, 18, 00, 00, 00) $('#defaultCountdown').countdown({until: austDay}); $('#year').text(austDay.getFullYear()); });I find that I can input any date in the future that I wish and the countdown clock works perfectly fine. As an example, the “newDate” parameters above translate to: 2013, January (-1) 18th @ 1800 (or 6:00pm) and 00 seconds. A user can do a quick search online for explanation as to why the date is written in this format and what the (-1) means in the month entry.
Hope this helps anybody looking to do the same!
Jeremy
this is an awesome theme and has not given me much problem since i installed it but lately i realized from the theme options menu under general settings. google map api is missing at the header script section, color scheme is also missing under color and style section due to this i cant change the default colour from orange although ive changed thesite colour to purple but the orange is still there somewhere on the ‘home’ menu. the homepage widget on the right is overlapping with the center somehow. you can see it here please how can i sort this issues.
Hi yorkie2boys,
Thank you for getting in contact with us on themeforest. Did you followed the documentation? It includes complete procedure. If you need any help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.
Best Regards,
ChimpStudio
this is an awesome theme and has not given me much problem since i installed it but lately i realized from the theme options menu under general settings. google map api is missing at the header script section, color scheme is also missing under color and style section due to this i cant change the default colour from orange although ive changed thesite colour to purple but the orange is still there somewhere on the ‘home’ menu. the homepage widget on the right is overlapping with the center somehow. you can see it here please how can i sort this issues.
will appreciate every support i can get.
Hi yorkie2boys,
Thank you for getting in contact with us on themeforest. Did you followed the documentation? It includes complete procedure. If you need any help then please create a ticket here www.chimpstudio.co.uk/support and mention your issues which are being faced. Our customer representative will get in contact with you and resolve your query.
Best Regards,
ChimpStudio
I saw the “ThemeForest Files Included” includes “Layered PSD, HTML Files, CSS Files, JS Files,” but not anything about the files. Php. This theme is complete? Just install the wordpress platform?
Hi avernolhem,
Thankyou for getting in contact with us on themeforest. You need to buy the wordpress theme. You can check soundrock wordpress on our portfolio of themeforest. Currently you have posted message on HTML format.
Best Regards,
ChimpStudio
hi i bought this for awhile now ive been having problem with the blog and cant seem to get people and me tried commenting on the pages i tested myself and other fans want to post comment couldnt can u help me out on that please. that goes for the album comment and cooments on the blog details and testimonial comment how to set up fix it so i can get commented and repond to comments?
Hi Skydalimit1,
Thank you for getting in contact with us on themeforest. Normally we never heard about this issue. I think some features need to be enabled from the back-end of your website. Whereas, with out checking the back-end i would not like to make a comment. Please create a ticket here www.chimpstudio.co.uk/support/ and mention your issue. Our customer support representative will help you out in resolving it.
Best Regards,
ChimpStudio
and one more thing how to set up my twitter feed on there under from twitter. to show my posts.
Hi skydalimit1,
Thank you for getting in contact with us on themeforest. You need to add your twitter profile link for the twitter icon in html file.
If you need any further help then please do not hesitate to get in contact with us on our customer support ticket system. www.chimpstudio.co.uk/support/ Our customer support representative will help you out in resolving it.
Best Regards,
ChimpStudio