115 comments found

I am also getting the “Fatal error: Call to undefined function of_get_option() in…” 7 months after these original issues. Just downloaded the theme today.

mintthemes

Hey there! Thanks for purchasing one of our themes! We can’t thank you enough. All of our theme support is conducted through the Mint Themes support desk, Head on over and we’ll get you the help you need by one of our support team.

Support Desk | Create a Support Account | Can’t find your “Item Purchase Code”?

purchased this theme, tour category does not show up. anyone else having this issue?

mintthemes

Hey there! Thanks for purchasing one of our themes! We can’t thank you enough. All of our theme support is conducted through the Mint Themes support desk, Head on over and we’ll get you the help you need by one of our support team.

Support Desk | Create a Support Account | Can’t find your “Item Purchase Code”?

I got this theme in the bundle I quite like it, however something seem’s to be up? I have tried this out before and it was fine, now I’m getting

“Fatal error: Call to undefined function of_get_option() in /home/riot/public_html/wp-content/themes/soundstage/functions.php on line 469

I don’t think I can join the support as I bought this in a bundle would you mind letting me know if there is some update with wordpress, where now it wont work or something

mintthemes

Hey Chris,

Wow sorry for the long delay on this. The fix is actually very simple. When you log into your WordPress dashboard, there is a notice that you need to activate the “Options Framework” plugin. Click on that and you should be good.

Hi,

I would really like to know if your theme is compatible with WPML – The WordPress Multilingual Plugin or qTranslate? Thank you for replying.

Kind Regards, Max

Hi,

I’ve just purchased this theme, but I’m getting some fatal errors. I want to create an account at your support desk, but I can’t find the license code anywhere. I’ve followed the steps you provided, but when I look at your screenshot I see your image/instructions are outdated. Please tell me how to register at your support desk.

Regards,

Floris

Default-user

I do see it now, my bad. I’ve contacted you through your own support channel :)

Hi, before purchasing I need to know if this theme supports ad placement.

Thanks.

I am having trouble uploading and customizing this theme onto my wordpress blog, is there any

Hello, i purchased this theme because of the demo and when i installed the demo content it look nothing like the demo why is this? I can’t even edit the menu…there is no defined home page…how can i get what i purchased looking like your demo…and yes once again i did everything including installed the demo content. please respond!!!!!

mintthemes

Hey there, Send us an email at support@mintthemes.com and we’ll help you out. Sorry for the long delay!

Update:

Just found a fix by replacing padding: 41px 0 0; in #nav > li with padding: 55px 0 0; – basically moves menu closer to sub menu, so now clickable.. hope it helps someone else..

Hi, I purchased your theme and very nice looking. Used here for a Reading Metal band http://www.marktheirsilence.com/band/ – made a few minor tweaks to the css to fit in some more menus (left position), but before even doing that, notice a major issue with any sub menus – try highlighting lyrics – a sub menu appears but alas is unclickable due to the gap between the menu and the start of the sub menu. No idea how to fix that, been using firebug to no avial – existed as far as I know in the default css too. Any help would be useful.

Thanks.

jkellz Purchased

I am also getting the same error

Fatal error: Call to undefined function of_get_option() in /homepages/11/d251874233/htdocs/apriltwentynine/wp-content/themes/Soundstage-Theme/functions.php on line 458
mintthemes

Make sure to activate the “Options Framework” Plugin. you’ll see a notice for it when you log into your WordPress dashboard right at the top of the page.

Hi – amazing theme! Very interested in purchase but have a pre-sale question:

Is it possible to put a continuous streaming url in the player? For instance can an url like: http://camoesradio.out.airtime.pro:8000/camoesradio_a be used?

Thanks!

mintthemes

Hey there,

No the theme requires you to upload MP3 files. Sorry about that!

I can’t seem to open this layout. I got the confirmation email and when i download it, a folder goes into my downloads with lots of things inside including a zip file which when i try to open it doenst do anything. I’ve been working at trying to figure this out for hours and days and tried multiple computers. What do I do? please help!

mintthemes

Hey there,

Please note that all of our support is handled through our ticketing system by emailing support@mintthemes.com

To install a WordPress theme, you need to either upload the theme’s zip file to the wp-content/themes directory in your web hosting FTP.

If you don’t know how to do that, you can also log into your WordPress dashboard, click on “Themes” > “Add New” > “Upload” and upload the zip file there to install it.

The Soundstage Wordpress theme that I purchased is not working as advertised, and I need advice. I have managed to set up a Mint Themes support account, but the link for “Open a Support Request” is not working. I get a message saying “This webpage is not available.” How can I get timely support for this theme?

I didn’t realize this theme was not responsive. May I please have a refund. Thank you!

hello I bought the theme Soundstage before yesterday and honestly I am having trouble with operationalize as the demo. Currently my main problem is bring up the preview youtube videos and also the illustrations on the music player. Widgets to home does not display a preview of the youtube video and music. Worse still, even if I open the relevant post, I still do not see a preview. The music player in addition to not preview, simply refuses to play music in the widget to the home. I uploaded an mp3 in wordpress, it does not work. On your demo I saw you use soundcloud so I copied a link to embed the widget soundcloud but nothing.

Before that I was surprised to see that you do not have translation files .mo in your template. For the premium is a minimum. So I suffered for putting my blog in French. In short, help me to resolve issues preview videos and music. Without that the blog is very ugly.

Here my website: http://www.dynamikduoofficiel.com

Thank you in advance

PS: It’s not possible to open request for author support

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