Discussion on SouthCentral - One Page Parallax WordPress Theme

80 comments found

I bought this theme and install demo. but I have a problem.

/www/zacco_co_kr/wp/wp-content/themes/southcentral/highgrade/framework/inc/fields/typography/field_typography.php on line 771

Please help me

HighGrade

Please open a support ticket, we can’t help here! Thanks!

I bought this theme but it is not working. i want refund.

HighGrade

What do you mean is not working?! Did you open a support ticket?

cdearto Purchased

I dont get advanced options in theme options

HighGrade

It is a feature that was removed, since it wasn’t necessary anymore.. We will update the theme and docs soon…

I can’t activate Visual Composer license. I need support!!

HighGrade

You do not need to activate anything, just read the docs…

Hi guys

Thanks for the great theme.

One question, we have set everything up but we want to have a couple of seperate pages but whenever I create a page and build it with the visual composer, there are extra elements (seem like elements from a blog template) in the background. You can see what I mean by clicking here: http://sproutmedia.co.uk/test/

Do you know what I have to do to get rid of the code below the footer and the blog elements in the background and have just what’s been created in the VC?

Thanks

HighGrade

Hi, the reason is a bad/incomplete setup, and indeed, it shows you the blog page… Please read the documentation on how to setup pages in order for “one-page theme” to work… Or open a support ticket with some login credentials for us so we can further help.

Any idea of when the new update will be released. I have the following issues that need resolving: 1. counters no longer work 2. blog post layout on front page not functioning correctly (in a column instead of row). 3. map and contact information disappeared. 4. cannot see additional pages created due to light theme.

A ticket was raised but I received a response saying that these should be fixed in update.

Default-user

Will this resolve the issues stated above?

Default-user

??

HighGrade

I think yes, if not, and you will face a problem we will give you assistance through our support system. Thank you!

Beautiful theme! I’m shopping around for a new one and had a few questions if you don’t mind?

1. Can the menu bar have a solid or semi-transparent background? Currently its hard to see when scrolling over certain areas.

2. In the portfolio section can the images be square rather than rectangle? And can they be borderless as well as touch the edges of the screen so that I can create a checkerboard effect?

3. Last, is there anyway of adding a down arrow at the bottom of the header to let people know that its a scroll effect. I did test runs and many took too long to figure that out.

Thanks!

HighGrade

Hi Gabriel, thank you for your kind words. Let me answer your questions in order:

1. Menu color can be set from the theme options panel, but the transparency is set by default at 90%. It can easily be changed from CSS though, and we could assist you with that if needed.

2. The portfolio layout is fixed, meaning you can’t change the margins or the number of collumns. We are preparing an update where this feature will be available, but for now, it only works as in the preview.

3. Not really sure where you’d like to place the arrow. If you’re referring to the slider, then yes, you can add anything you want. If you’re talking about the menu bar, it’s a bit hard to do this, meaning it will need some custom backend work.

pre-sales question: are you planning to add the ability to filter the portfolio elements by categories? this is the only feature that it is missing on what we need :(

HighGrade

Yes, we are planning a major update that will also include this feature. We can’t give you a precise release date but it should be ready soon. You can follow https://twitter.com/highgradelab for updates if still interested.

I want to open a support ticket regarding the smooth scrolling ability of the site, but have no idea where to find my purchase code?

HighGrade

Hi, on your downloads page, click on the green “download” button… Select license and purchase code…

Hello, the revolution slider-plugin does not work properly. I don’t see any “Create slider”-buttons on the admin-screen.

Thanks for the feedback.

HighGrade

Hi, we only updated the plugins to their latest version, nothing was changed to the theme itself.

Default-user

Ok, but how can I upgrade the Revolution Slider Plugin??? I need to fill in a Purchase Code to get full support & updates, but the purchase-code from your theme is not accepted. Thanks for the feedback.

HighGrade

Please open a support ticket (http://highgrade.ticksy.com/) and we will help you. Thank you!

I looks like there was an update yesterday or the day before? When I download the file its still version 1.2. Where can I get the latest version?

Hi great theme! can you tell me how can i use multi marker in the HGR google map. would appreciate the support!

HighGrade

For the moment it only allows one marker. We consider updating it and allow multi marker in a future update.

Hi!

I’ve bought your theme a month ago and I still don’t get the contact forms working. I have a very big space before the form where I can fill in somebody’s e-mailadres. Do you know how I get this work?

Regards, Harm

See: margotdeheide.nl/wordpress

HighGrade

Hi, please open a support ticket and you will get assistance. Thank you!

js7492 Purchased

Need help, i just downloaded this theme and cant get any demo content up the site is totally blank and notsure what to do to fix this

HighGrade

Hi, not really sure what you deleted. Let me explain how Essential Grid works: you can create a grid that can display posts, pages or custom posts. In this theme we used portfolio custom posts, so the images are grabbed from portfolio items (that have featured images). If you deleted the images from portfolio items, simply upload new ones (go to portfolio, click on each portfolio item and set featured image). If you deleted the grid from Essential Grid, go to Ess Grid – Import / Export and import this file: http://d.pr/f/qovi Let us know if this solved your problem.

Default-user
js7492 Purchased

im sorry but notsure what i was suppose to do. are you saying there is a section when i can upload that into essential grid? Or are you saying go to – Tools/import/wordpress? and then uploading it there??

HighGrade

Not really. Essential Grid works with existing posts. For example: you have the portfolio custom posts. You add some portfolio items (with featured images) and then go to Essential Grid and create a grid using “portfolio” as source. If you still have issues creating the grid, please open a ticket on http://highgrade.ticksy.com with your login details, we’ll create the grid for you and explain with screenshots exactly what we did.

Hi!

I can’t find “appearance>themes options” please help me!

HighGrade

Please fill in a support ticket, as we do not provide support through comments. Thanks for understanding!

Hello i like much the page but before buy i want to know its possible change the green color??? and put a sells section???

HighGrade

Hi, any color can be changed. What do you mean by sells section? Like a shopping / products section? The theme is not tested with woocommerce or other ecommerce platform…

does the theme have RTL support?

HighGrade

Hi, theme doesn’t have RTL implemented. We will include it in a future update.

Hello i have been bought this them but i want to know if is it support Arabic language ( Write from right to left )

HighGrade

Hi, we didn’t add RTL support to this theme. Will include it in the next update.

PreSales question: Can I use UberMenu with your theme?

Nice theme, thinking about to buy it but I have a few questions. 1. Is it possible to remove the skills under the ‘team’ page? 2. Is it possible to edit the view of portfolio items? 3. Do you have a few examples of website who used this theme?

Kind regards, Diederik

HighGrade

Hey Diederik,

Let me answer your questions in order: 1. The team section consists of one page element that requires the skills to be added, though, the same layout can be constructed without the skills, using a left aligned image and some text elements. We could assist you with that if needed. 2. Portfolio items are also created using page elements (visual composer), so you can create any kind of layout, save it as template and use it for the other items. 3. Please send a message using our profile page and I will send you a few examples.

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