Support for SouthCentral - One Page Parallax WordPress Theme

An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by HighGrade

They will respond to buyers' questions via their own support system.

Go to item support

Additional information from HighGrade:

Members of our support forum community enjoy free one on one support to solve issues and find solutions.

We understand that sometimes you need help with things that might not come naturally to you, which is why we offer quick and helpful support. Customer satisfaction is our #1 priority, which is why we always endeavour to provide the best service we can. We’re here if you ever need us!

Common WordPress Installation Issues

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a “Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.

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