911 comments found

ionicboy Purchased

hi, i have bought the spa treats theme cab0e893-808d-4011-bb39-5f663365a730 – 27 Aug 2014 (Regular License) may i use the demo images for my website?

rsriram
rsriram Author Team

Hi.,

OK, we will check and let you know.

Regards., DesignThemes Support.

Default-user
ionicboy Purchased

how can i send you a screen shot?

rsriram
rsriram Author Team

Hi.,

You can send the screenshot using the dropbox link. Here is the purchase link of the image that you asked http://www.shutterstock.com/pic.mhtml?id=70247740&src=id

Regards., DesignThemes Support.

magtru Purchased

Hi, I was wondering if there is a way to make the top part of my website black. http://www.blondehairexpert.com/wp-content/uploads/2015/01/new-homepage.jpg On that link you can see how I did a mock up for you to see. Here is what it looks like now. www.blondehairexpert.com I would like the black to start from the top and end at the top of the image where the one stagnant slider is. It is behind the top header “PEGGY the blonde hair expert.” Thanks.

rsriram
rsriram Author Team

Hi.,

Sorry, we do not have that option in this theme. We will consider it in future updates.

Regards., DesignThemes Support.

Default-user
magtru Purchased

Thanks for your help. One more question. I took out the slider and just want the one stagnant image with woman and her bio as a hair dresser as you see. It is doing something weird though. It turns blank and then you need to reload to see her image again. I took out the other sliders but I need to change the setting somehow so it doesn’t have any feature and is just one image. Thanks.

rsriram
rsriram Author Team

Hi.,

Kindly, check the revolution slider documentation from this link http://wedesignthemes.com/documentations/revolution/

Regards., DesignThemes Support.

adileonc Purchased

hello. i’ve buy a theme from you, and when i want to install him on wordprees it says that it cant copy it? any idias why? is there a bug? u’r help please

rsriram
rsriram Author Team

Hi.,

1) If your wordpress uploader does not work. Kindly, connect your server via FTP.

2) Move to folder wp-content/themes/

3) Upload the realestate theme files ( the files inside the folder realestate )

4) Activate it via Dashboard -> Appearance -> Themes.

Let us know if you have any difficulties.

Regards., DesignThemes Support.

Default-user
adileonc Purchased

thank u for the fast replay. it cant connet its shows mw the error: [15:15:31] Connect failed. Error=0×80072af9 adnt then its searches for files for ages- idias?

rsriram
rsriram Author Team

Hi.,

If your FTP is not connecting, then you need to contact your hosting team to resolve the issue and then try the method said above to upload the theme and activate it.

Regards., DesignThemes Support.

Hello – Pricing table button_link= does not change from #

Ideas?

rsriram
rsriram Author Team

Hi!.,

Please replace the attached files in the path

1) wp-content/themes/spatreats/framework/tinymce/index.php https://www.dropbox.com/s/natazj0zq5gkpir/index.php 2) wp-content/themes/spatreats/framework/theme_shortcodes/shortcodes.php https://www.dropbox.com/s/p0q5jiyg828k9ef/shortcodes.php

So that the button link will work fine. You can edit the content of the pricing table in the editor itself.

Regards., DesignThemes Support.

Hello, I am trying to the bamboo/leaf image behind my slider on my home page. I’ve uploaded the image to my “images” folder and followed every step in your video tutorial but still no results. What am I missing?

Here is the link to my site. http://www.hairlossexpert.org

With warm regards -Steven

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Please send us the image url that you need to replace instaed of bamboo image and mail your WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will update the change for you.

Regards., DesignThemes Support.

HI there, I have an messed up Catalog page. It almost looks like it got changed over night. We have both English & German Catalog and everything was working just fine. We havent even been working on the site and this morning all of it just started to look wired on our site. Almost like there was a CSS change and now its all messed up. Is there any change you coul loook over this? Thank you very much

Site link: http://www.hot-tubz.com/en/who-we-are-what-we-offer/overview-hot-tubs-products-services/

THANK YOU

rsriram
rsriram Author Team

Hi.,

We can’t see issues in your catalog page and it looks same as our demo page here http://wedesignthemes.com/themes/dt-spatreats/about-us/menu/

Kindly, check now!

Regards., DesignThemes Support.

Default-user

Hello Rsriram, thank you for gettingback to me. You are right but you only see the half of the catalog items. Please find attached the TEXT version of the actual item/s with Tabs: [tab] [tab_nav_container] [tab_nav href="tabAmp1" title="Beschreibung"/] [tab_nav href="tabAmp2" title="Preise"/] [/tab_nav_container] [tab_container] [tab_item id="tabAmp1"]Unser Falt-Pavillon eignet sich nicht nur als Sichtschutz, sondern schützt Sie auch vor Wettereinflüssen wie <strong>Sonne, Regen, Wind (leicht) und Schnee (bedingt)</strong>. Ein optimaler Schutz für gemütliches Beisammensein, auch bei großer Hitze oder in kühlen Nächten. Ideal, um ungestört in geselliger Runde mit Freunden im Whirlpool zu sitzen und zu feiern. <strong>Ausführung (Quatratisch 3X3M, wasserdicht</strong>, <strong>200 g/m² PVC</strong>): In Blau, Grün und Burgund, passend zu unseren Whirlpool Farben wählbar. Inklusive Hacken zur Befestigung im Rasen. <strong>Info:</strong> <em>Dieser Pavillon ist bedingt für den Einsatz im Schnee und bei starkem Wind geeignet!</em>[/tab_item] [tab_item id="tabAmp2"][box-content-with-design][price-table] <table width="100%"> <tbody> <tr> <td width="70%"> <h4>Beschreibung / Mietdauer</h4> </td> <td width="30%"> <h4>Mietpreis</h4> </td> </tr> <tr> <td><strong>1. Tag</strong> inkl. Lieferung & Aufbau</td> <td class="even" style="text-align: left;">39,90 €</td> </tr> <tr> <td><strong>je weiterer</strong> Tag zzgl.</td> <td class="even" style="text-align: left;">9,99 €</td> </tr> <tr> <td>Ab einer Mietdauer von <strong>1 Monat</strong>, pro Tag</td> <td class="even" style="text-align: left;">7,99 €</td> </tr> </tbody> </table> [/price-table] Dieses Zubehör ist nur mit einer <strong>reg. Whirlpool-Vermietung </strong>buchbar und ist über das Reservierungsformular, des jeweiligen Whirlpools, entsprechend auszuwählen. Dargestellten Preise sind Endpreise in Euro und enthalten die gesetzliche 19% Mehrwertsteuer. [/box-content-with-design] [/tab_item] [/tab_container] [/tab] [one-half][star] <ul> <li> <h4>Je weiterer Tag nur 9,99 €</h4> </li> </ul> [/star][/one-half][one-half last][star] <ul> <li> <h4>Ab 1 Monat, nur 7,99 € pro Tag!</h4> </li> </ul> [/star][/one-half]

rsriram
rsriram Author Team

Hi!.,

Glad that you fixed the issue.

Let us know, if you find any issues in future.

Regards., DesignThemes Support.

HI there again. Never mind the issues. I made an update of an Plugin and this update caused all the Trouble I just mentioned earlier. I decatived the plugin and now Iam fine. Thank you

rsriram
rsriram Author Team

Hi.,

OK, thank you for the information.

Regards., DesignThemes Support.

Hi there, I’m very new to WP and everything and I’m really having trouble with installing my theme properly. I want the Restaurant Theme and not the Spa, but there’s no way I can manage to change it…Where am I wrong? Thanks for your support

rsriram
rsriram Author Team

Hi.,

You can change it to restaurant from Dashboard > Spa Treats > Skins > Available Skins > Restaurant > Save All.

Regards., DesignThemes Support.

Default-user

Thank you very much for your help!

rsriram
rsriram Author Team

Hi!

Thanks :-) Let us know, if you find any issues in future..

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

ahemmat Purchased

Hi, I just purchased the theme. I’m having a problem with setting 3 columns featured Products shortcode in my home page and also a 3 columns product display in my shop The short code that I’m using for featured products is:

[featured_products per_page=”12” columns=”3”]

please help.

Thanks

rsriram
rsriram Author Team

Hi.,

You should enable the “Featured” option as shown in the screenshot for the product to show from that shortcode.

https://www.dropbox.com/s/fprdr1tt0xt6lz6/dt_featured_products.png?dl=0

Regards., DesignThemes Support.

Default-user
ahemmat Purchased

I have already done that, The featured product are showing, but they are showing in two columns rather than 3.

rsriram
rsriram Author Team

Hi.,

Kindly, check your “columns” property from featured products shortcodes.

Ex shortcode:
 [featured_products per_page="3" columns="3" orderby="date" order="desc"] 

If issues continues, please get back to us with your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Zak1 Purchased

Hi,

I purchased the theme and installed it in one of my website and have this issue in the slider wherein i make changes to the slider and try updating but it simply wouldn’t update.

Please can you look into this issue as soon as possible, as this is delaying the launch of my website.

Thanks, Zakera

rsriram
rsriram Author Team

Hi Zakera.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

Your anchor doesn’t work on safari!!! What can I do? If you open with safari this page: http://wedesignthemes.com/themes/dt-spatreats/ and click on “detox” for example it’s open the service page, but not at the detox line! Thank you

rsriram
rsriram Author Team

Hi.,

Thanks for your notification. While update , we will check this issues.

Regards., DesignThemes Support.

by
by
by
by
by
by