954 comments found

Is there a file in the revolution slider plugin that would contain my slider settings and styles? I deleted the old plugin (but have the folder and files) from my site. Then I uploaded the new files (thank you) and most of the slider is working, but I’ve lost a few modifications and trying to figure out the best way to restore it. It’s been so long I don’t remember all the changes I made.

Default-user

I don’t see a way to edit my post. I fixed everything except now the slider keeps repeating. I just want it to play once and stop.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

1) Before update your slider you need to backup your slider. If you didn’t backup , you need to do again.

2) Please refer the attached screenshot : https://www.dropbox.com/s/9id5dz86b0nhnub/d_slider-setting.png?dl=0

Regards., DesignThemes Support.

evekj Purchased

Hi,
I have WP 4.1.1 and WooCommerce 2.3.5. Woocommerce category images are very-very big (two images side by side can’t be, although size of image is 460×430). When I open product, then there are missing – and + options. How can I fix this?
Best regards,
Eve KJ

rsriram
rsriram Author Team

Hi.,

Hope you had a great weekend :-)

Our theme is compatible with woocommerce 2.3 but have to change the slide design changes. So we will fix this and update soon.

Regards., DesignThemes Support.

Default-user
evekj Purchased

Looking forward:)

arghiz Purchased

hey, where can I send confidential question to you? I want to ask:

Why the DateTimePicker in “book now” is not worked on my Internet Explorer 11..

This is urgent question. I need your email so I can send the url to you..

Thank in advance.

rsriram
rsriram Author Team

Hi.,

Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will check and let you know.

Regards., DesignThemes Support.

arghiz
arghiz Purchased

SENT. can you check it for me? Thanks

rsriram
rsriram Author Team

Hi.,

Are you seeing the date picker in chrome browser? If yes, then it is the browser functionality. It will not work on other browsers.

Regards., DesignThemes Support.

iBL-Dev Purchased

Hello Designthemes,

I love the theme and have been using it for over a year now. I have a quick question, I noticed in the past few days that all my contact forms are not working. When you press submit, the spinning wheel appears and just keeps spinning. The thank you for submitting message never appears. The interesting thing is that the all the forms are being received in the email but the problem I’m having is causing my clients to keep sending the form because they think it’s not sending. Any suggestions would be awesome.

Thank you! Again thanks for such an amazing theme!

rsriram
rsriram Author Team

Hi.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

magtru Purchased
Hi is there a way to add the Facebook icon up top so it is more visible? Right now it is in the footer. http://www.blondehairexpert.com/ Thanks.
rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

We do not have that option in our theme.

We will consider it in future updates.

Regards., DesignThemes Support.

Hi – LOVE this theme and am configuring for my client. I took over from someone else who had started the process so am a bit confused:) Please could you tell me how to configure the footer so that widget headers have space between as shown on your demo. On my site they are all placed together with no space between them. Thanks so much.

rsriram
rsriram Author Team

Hi.,

We will try to update the theme in the future. Please try to add this code in functions.php and check it.

add_filter( ‘woocommerce_enqueue_styles’, ‘__return_empty_array’ );

Regards., DesignThemes Support.

Default-user

No, still does not work. Can you give me an idea of when the theme will be updated as my client needs to get her site up and running asap. Thanks

rsriram
rsriram Author Team

Hi.,

Hope you had a great weekend :-)

Kindly, Check your shop page now. It is not overlapping now. Also try to update the image size of 460×430 for each product, so that it looks like our demo.

Regards., DesignThemes Support.

evekj Purchased

Hi,

When I can start to make webpage with Spa Treats theme? I still waiting, when this theme will be compatibility with WP 4.1.1 and WooCommerce 2.3.5.
Best regards,
Eve KJ

rsriram
rsriram Author Team

Hi.,

We will update the theme to the latest wordpress and woocommerce versions and let you know. Thanks for the patience.

Regards., DesignThemes Support.

Hello, I purchased the theme and I like it but I would like to change some elements that seem to be hosted somewhere else? In Spa Treats, the top header background (top-bg.jpg) does not appear in my files and I can’t access it to see proper dimensions. Is this a global setting I can change quickly? How do I change this so it is more relevant to my client’s needs?

rsriram
rsriram Author Team

Hi.,

Thanks :-) Let us know, if you find any issues in future.

Note: If you like our theme and support, please feel free to give us your best rating (5/5 stars)!!

Please visit this page to get a clear idea of rating a theme – http://themeforest.net/forums/thread/how-to-rate-a-file-template-download-it-now-/58963 . Hoping for a 5 star rating from your end :)

Regards., DesignThemes Support.

Default-user

I will do that. One more question though. I need to make my sliders (Revolution Slider) look similar to your demo, with semi transparent boxes and then have some text inside with buttons. I can do everything except for the boxes using revolution. Do you create a special class or id and call it somewhere? What am I missing here? Thank you

rsriram
rsriram Author Team

Hi.,

Please check the revolution slider documentation from this link http://wedesignthemes.com/documentations/revolution/

Regards., DesignThemes Support.

raming Purchased

Hi Just Purchased a copy of your theme, Just few thing: It is really appreciated if you make sure you have all compatibilities with latest wordpress 4.1.1 and woocommerce.

also, after installing I got this error and did not allow me to login, FYI: i went to the code and added the extra parameter and am able to work, but adding it here so you can fix it in upcomming version. Thanks,

Strict Standards: Declaration of my_menu_walker::start_el() should be compatible with Walker_Nav_Menu::start_el(&$output, $item, $depth = 0, $args = Array, $id = 0) in /wp-content/themes/spatreats/framework/register_filters.php on line 65

Default-user
raming Purchased

Sorry I was wrong/ After turning the wordpress debugmode to false, and tried to login the error message was there. Please, I need this fixed as the custmer system is live and needs functioning. Thanks

Default-user
raming Purchased

FYI: solution for that error: change my_menu_walker::start_el parameters as follows function start_el(&$output, $item, $depth = 0, $args = Array(), $id = 0)

rsriram
rsriram Author Team

Hi.,

Thank you for letting us know.

We will update it in the next version.

Regards., DesignThemes Support.

arghiz Purchased

Hello, can you help me:

How to resize the size of featured image on BLOG.

I need my image to be shown fully without cropped.

Please kindly need your assist for this ASAP.

Thanks, Regards

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Try adding blog image of size 850×340 and check it.

Regards., DesignThemes Support.

arghiz
arghiz Purchased

what if the image is not that ratio? can we make the height dynamic/auto ??

MANYTHIP Purchased

Dear DesignThemes i have a problem with Revolution Slider. I have buy themes 1 year ago and i have published my site with a revolution slider in home page. From 2 month revolution slider don’t appear in home page. I don’t apply any change. Why it don’t appear. I have try different solutions: - upload a new version of revolution slider plugin - change naming of revolution slider - change immages in revolution slider - disable revolution setting menu and insert revolution slider shortcode in html code of home page but revolution slider don’t appears. So I decided to replace it with a layer slider, but i have the same problem with LayerSlider. It don’t appears in home page. Please, can you help me? Thank you Milena Panigo

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

May be plugin conflicts will occurs.,

So Please deactivate all plugins except our theme package plugins and check it out.

Regards., DesignThemes Support.

Pasnow Purchased

Wondering if someone can help, I searched but didn’t see anyone with a similar problem & those that had something close I follow the steps to fix but to no avail.

My products on my Shop page are quite large, and overlapping? Is there a way to constrain the size? And better yet get them into 2 or 3 columns properly?

http://5dawareness.com/shop/

Thanks, love the theme btw.

rsriram
rsriram Author Team

Hi.,

Thank you for contacting us.

Please use product image resoultion as 460×430 and check it out.

Regards., DesignThemes Support.

Please send updated version 4.6 SkyWood of Revolution Slider. Author says to contact you for latest version, as automatic updates won’t work with packaged slider. Thank you.

rsriram
rsriram Author Team

Hi.,

Send us a message through the right bottom form @ http://themeforest.net/user/designthemes so that we will send you the latest revolution slider files.

Regards., DesignThemes Support.

Hi,

Where we can expect theme compatible with WP 4.1.1 and WooCommerce 2.3.7., please?

Product images are really big. I can downgrade my woocommerce, but I have no Idea, which version will be good… 2.3.0-RC1? Or newer?

Kind Regards

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