designthemes

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985 comments found.

Hi. this is my website http://www.connieskincare.com/

I wanna set up menu like demo. my website top menu is too close to top;;; how can I make space top menu from top space? please let me know how to fix it.

rsriram

rsriram Author Team

Hi!.,

Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!

Regards., DesignThemes Support.

juley17

juley17 Purchased

Hello! I would like to disable the slider completely. Could you please tell me how to do this? Thank you! :)

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Try following ways,

1)This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.

The downloaded package contains documentation,child theme etc.

So unzip package and find actual theme file then install theme.

2) Go to Wpfolder -> wp-content -> Themes – > Paste actual theme directory folder

3) watch following video- https://www.youtube.com/watch?v=WzQSkOpuzEU&index=1&list=PL6kpawNbFm9VvXv2HI_hxHwKOCfuHq-2d

Regards., DesignThemes Support.

juley17

juley17 Purchased

Hello again!

I just realized that I’m working with a very old version and want to update it. Could you please tell me how to do this? I tried downloading it from this website (in a .zip file) and I received a message that said : The package could not be installed. The theme is missing the style.css stylesheet. The theme install failed. Thanks for your help!

rsriram

rsriram Author Team

Hi.,

Thank you for contacting us.

Try following ways,

1)This error is caused by trying to install the entire download ZIP package rather than the actual theme itself.

The downloaded package contains documentation,child theme etc.

So unzip package and find actual theme file then install theme.

2) Go to Wpfolder -> wp-content -> Themes – > Paste actual theme directory folder

3) watch following video- https://www.youtube.com/watch?v=WzQSkOpuzEU&index=1&list=PL6kpawNbFm9VvXv2HI_hxHwKOCfuHq-2d

Regards., DesignThemes Support.

@jules17: Open the .zip file you downloaded. Inside you will most likley find a few folders and files. One must be the theme-.zip file. This you can upload and install on your website.

rsriram

rsriram Author Team

Thanks for your comment.

threading

threading Purchased

Hi,

I added some custom CSS but its doesn work? What is a problem?

Thanks

rsriram

rsriram Author Team

Hi.,

Without modifying the php we can’t find what is the issue in your site. Please send us admin details. We will see that if we can fix that issue without the FTP details.

Regards., DesignThemes Support.

threading

threading Purchased

Hi,

its not issue in my site because I just started to build it with fresh last WP and no 3rd plugins. You have a bug or conflict with last version of WP

Anyway I installed plugin for Custom CSS and its working for me

rsriram

rsriram Author Team

Hi.,

Ok thanks. We will check the custom CSS issue.

Regards., DesignThemes Support.

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