633 comments found

cdching Purchased

I’m thinking our best bet is to have the menu disabled in the mobile view. It seems like a pretty useless feature to begin with anyways. Is this possible? Is there a workaround to disable it?

JoNa
JoNa Author

Hey cdching,

Thanks for your comment, I just replied to your previous message and there’s a solution to the problem you encounter, check it out below. You can also hide all of the menu items for the mobile view. Let me know if it works the way you want or if I can help any further, I’ll be happy to assist you!

You can choose to hide some of the menu items when the site is seen on a mobile device. In order to do so you will have to switch the menu to “Manual” mode (see the Menu tab in the Theme Options page). Then simply add the “hide-for-mobiles” CSS class to any menu item that you don’t want to appear for mobiles:

If you don’t have the “CSS” field then you need to activate it in the Screen Options panel:

This way you can hide less-important links for the mobile view, avoiding the limited width issue and still offer a great experience for mobile users.

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

Hi,

Thanks for a great theme. I’m trying to use your icon shortcodes, they doesn’t seem to work, only displayed as text.

[row] content here…[/icon] other content here…[/icon] content here…/icon

JoNa
JoNa Author

Hello zeguestlist,

Thanks for your comment. Make sure that the opening and closing shortcode tags are properly set. I suggest you copy/past the examples directly from the “Shortcodes” tab in the Theme Options page and customize the variables, it’s the best way to get started!

Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

ipseity Purchased

Hi,

Great theme, thank you, I’m just trying to work out if its possible to embed a video in place of a slide in the main slider? I would compromise and just have video shortcode in a right hand column, but if there’s a way to have a video WITHOUT loosing the main slider itself that would be even better.

I read in the comments somewhere you offered up some code in a div wrapper and said to put that in place of the image, but I have a feeling I was looking at the non-wordpress version as it didn’t work for me… just keeps stripping stuff out or trying to push it through timthumb, so its kind of gone beyond my rudimentary understanding of php and html!

JoNa
JoNa Author

Hello ipseity,

Thanks for your comment. It’s indeed possible to embed both videos and images in the slider, check out this answer for detailed instructions: http://themeforest.net/item/spark-responsive-onepage-html5-wordpress-theme/discussion/2372522?page=7#comment_2333004

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

hi, i am interested in this theme, but i see no one is answering for about a month now…

is it still supported or what ?

thx

Help! I updated the theme today to v1.9 and the site won’t jump with navigation and some of my sections have weird text! www.missiondrivenbeans.com

thanks

JoNa
JoNa Author

Hello newleaf-design,

Thanks for your comment. How did you proceed to update the theme? Did you follow the simple instructions from the FAQ? What you should have done is installing the new version of the theme like you would install a separate new theme, if you didn’t do that but instead manually replaced the files then I recommend you to re-install the latest version of the theme on top of your current installation, it might fix any remaining issues.

Also, in case you’re making use of images from the previous version of the theme (like icons) in your pages then you must leave the previous version of the theme intact. I can see that there are many “404 Not Found” errors when loading your site (mostly images pointing to the previous version of the theme, which seems to have been removed).

Beside the images, your site seems to be working fine as I write!

I hope these tips helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

I was also considering buying this theme, but I’m thinking without support, I probably wouldn’t be able to make it work well. I originally came here looking for a blog option on the theme. Glad I read through the comments before continuing.

T

JoNa
JoNa Author

Hello TaniaDakka,

Thank you for your message. I do offer full support for my Spark WordPress theme, but with all the requests through both emails/PMs/comments and other ways it is being sometime difficult for me to follow the flow, however rest assured that in the end everyone gets an answer and almost always a working solution or fix for any issue encountered!

If you decide to use the Spark WordPress theme I will be pleased to assist you with its installation and customization as much as I can ;) Best, Jonathan

Default-user

Hi JoNa,

Thank you for responding. I, unfortunately, already bought a theme from Pego – which I found out is bad for SEO. So as much as I would love a new theme, I’m going to have to wait to see others later. Good luck! In the meantime, if you need any help with anything, don’t hesitate to ask!

Have a good day:)

cdching Purchased

I’ve emailed him a few times for support with no response. Very disappointing.

JoNa
JoNa Author

Dear cdching,

Thanks for your messages and sorry again for my late reply! I hope your issue has been addressed successfully (see comment #2988590), please let me know if there is anything else I can do for you, I’ll be happy to assist further! Best, Jonathan

davelexe Purchased

when i tried to install the theme, i get this error below:

The uploaded file exceeds the upload_max_filesize directive in php.ini. Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

JoNa
JoNa Author

Hello davelexe,

Thanks for your comment. If the ZIP file of the Spark theme is too big to be uploaded via the admin interface (in regard to your server’s configuration) then you can upload it through FTP instead. Simply unzip the content of the theme and upload it – using a FTP client (see with your hosting provider for credentials) – to the following directory:
/wp-content/themes/
So the folder “spark-v1.9” should be found within this path:
/wp-content/themes/spark-v1.9/

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

If I buy Regular Licence – can I make 2 websites with this licence?

JoNa
JoNa Author

Hello di4bis,

Thanks for your comment. I’m no expert when it comes to the licences, but from my understanding after reading it, the Regular Licence is good for one website, therefor you would have to acquire two of them if you have two sites. You can read more about the Regular and Extended licences on this page: http://themeforest.net/licenses/regular_extended

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

hi guys,

i posted a request in envato for this author who has disappeared ?!...

http://themeforest.net/item/spark-responsive-onepage-html5-wordpress-theme/discussion/2372522

i see that from 16th november no one is answering there…

i was considering to buy this theme but suddenly author is nowhere…

can anyone reply to your/their customers? or you will stick to your typical terms, ha?

thx, tasos ” who really protects customers here ?

tasos

davelexe Purchased

hello,

please how can i change the currency on the price page from $ to £.

JoNa
JoNa Author

Hello davelexe,

Thanks for your comment. You can set the currency symbol this way:

[pricing_column icon="black/cloud_icon&48.png" title="Cloud" amount=25 amount_detail="/mo" currency="£"]
This section offers great possibilities to compare plans...
[button featured=1 url="#"]Sign Up[/button]
[/pricing_column]

You can find more information about the available attributes for each shortcode in the “Shortcode” tab from the Theme Options page.

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

davelexe Purchased
Thanks Jonathan for your constant support, It would be great if you did a video explaining how to use the shortcodes, that way you have to reply less. I want to create a portfolio page where I would showcase my previous work. Am a graphic designer so I would like to show my previous work like in a gallery way or porfolio type of layout. And other pages aside from the Landing-Page layout seem to have (Posted on … by… – No comment) http://www.bluestonewebdesigns.com/portfolio/ I would like to remove all those details about when it was posted and the comment session below the content of the page.
JoNa
JoNa Author

Hello davelexe,

Thanks for your message and for the suggestion, I’ll try to improve the Shortcodes Documentation by adding pictures. To answer your question regarding additional pages, you can remove the author information and comments directly from the WordPress Admin. When editing the page, uncheck the boxes under Discussion>

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

cdching Purchased

Thanks for the support. Just one other question, is it possible to make the header so that it is not docked at the top in the mobile view? I’ve got the menu items hidden, so now my logo just stays docked at the top, but that seems pointless now. Any thoughts?

JoNa
JoNa Author

Hello cdching,

Thanks for your interesting question. Yes it’s possible to change the header to a static positioning, and it’s actually already the case for old mobiles that don’t support fixed-positioning. So what you can do is to edit the main javascript file – or more simply add the following code snippet into the “Tracking Code Snippet” field (see the “Google Analytics” tab in the Theme Options page):

<script>
$(document).ready(function() {
    if (isMobile) {
        $("html").removeClass("modern-mobile").addClass("mobile");
        isModernWebkitMobile = false;
        supportPositionFixed = false; // Assume that all other mobile platforms DON'T support position-fixed
    }
});
</script>

That code will override the logic of the main javascript file so it always deliver a static header – even for new mobiles that do support fixed positioning. By the way that field is intended for a “Tracking Code Snippet” but that will work. A cleaner option (but more complex) would be to make the appropriate changes in the javascript file itself and to use the child theme provided…

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

I am just getting started with this theme.

I am finding that every time I do a theme options update and save changes, I do not see the changes on my site when I refresh:

http://dev.badertv.com/

I have to first update my “Spark Landing-page.” Then I will see the changes. Why is this?

JoNa
JoNa Author

Hello tanya_meronk,

Thanks for your comment. I can see that you’re using the “WP Super Cache” plugin, I believe it creates a cached version of your pages (including the landing-page) which it updates only when you actually edit the said pages.

I suggest you disable this plugin temporarily while you’re still working on the customization of your site, and enable it back again one you’re done!

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

Hi Jonathan,

Can you tell me if there’s a way to increase the height of the slider image area? I find it too small for the images I want to work with. Thanks.

JoNa
JoNa Author

Hello cairns_nic,

Thanks for your comment. You can use the shortcode variant of the slider instead, it will allow you to put images with a custom size. For usage see the “Shortcodes” tab in the Theme Options page. And to embed the slider in a dark container like the original welcome-block, please see this answer (just replace the [video] shortcode with your shortcode-based slider): http://themeforest.net/item/spark-responsive-onepage-html5-wordpress-theme/discussion/2372522?page=7#comment_2333004

I hope that helps! Please feel free to contact me if you need any further help with this, I’ll be happy to assist you ;) Best, Jonathan

Hi again Jonathan,

I’m trying to use a WPML plug in to have both english and spanish pages….do you have any experience with this and if so can you give me some suggestions as to how to get it to work with your theme? I have it installed and also have most of the spanish pages done but have no idea how to get the options of choosing the languages in the menu area of my site. I’ve followed all of the different options/steps offered but it doesn’t want to show up for some reason. Could you pass on some advice please, I’m pretty stuck. Thanks.

Nicole

JoNa
JoNa Author

Hello Nicole,

Thanks for your comment. Since version 1.8 the Spark theme makes use of the “WP Loop” for the landing-page, as the previous method used was known to not work with some multilingual plugins. Are you using a recent version of Spark? If not you can try to update the theme and see if it improves the situation!

I have personally no experience with multilingual plugins but a few pages back there was someone who successfully used a similar plugin with Spark, it featured a nice drop-down language switcher. I can’t remember on what page it was but perhaps if you have some time you can try to go through the comments?

Please let me know if there is anything else I can do to assist you! I’m looking forward to being helpful ;) Best, Jonathan

Default-user

Hi Jonathan,

I will do that thanks! Hopefully I’ll come across that post, I’m sure it will help me out a great deal. I’ll also update my version, I haven’t done that yet. If you have a minute can you please answer my other question before this one….as always thanks for all your help!

“Can you tell me if there’s a way to increase the height of the slider image area? I find it too small for the images I want to work with. Thanks”.

Nicole

JoNa
JoNa Author

Hey Nicole,

Thanks for your message, I’ve just replied to your previous question ;) Best, Jon

You can use the shortcode variant of the slider instead, it will allow you to put images with a custom size. For usage see the “Shortcodes” tab in the Theme Options page. And to embed the slider in a dark container like the original welcome-block, please see this answer (just replace the [video] shortcode with your shortcode-based slider): http://themeforest.net/item/spark-responsive-onepage-html5-wordpress-theme/discussion/2372522?page=7#comment_2333004

Hello,

I recently purchased and installed the Spark theme, and really love it, but for some reason the content doesn’t display when I’m not logged in! I watched the theme, wp and page settings, but can’t get the content to display.. I only get a notice “Nothing found for web” (web is my subfolder). And when I log in into the back-end I can see everything..

I hope you can help me with this.

Regards, Marcel

compasscreations

Hello Jona, thanks for your reply, but as mentioned, I already looked at the theme, wordpress and pages settings, and for as far as I can see everything looks good. I’ve got a lot of experience with Wordpress already, so the page settings was the first thing I thought about, but they are all published, and open for everyone to see. If you have any options I would love to hear them, otherwise I’ll try reinstalling the child and/or parent theme…

Regards, Marcel

JoNa
JoNa Author

Hello Marcel,

Thanks for your reply. This is weird and is the first time such problem is reported here! If you want me to have a look at your install please feel free to send me credentials to the admin panel so I can take a look. I look forward to resolve the issue you’re confronted with! Best, Jonathan

compasscreations

Hello Jonathan, sorry for the late reply, Can I email you directly? I don’t want to put login information here… My direct email is: m.oerlemans@gmail.com if you want to contact me. Thanks in advance!

Regards, Marcel

dodo007 Purchased

Hello great theme but i have a small problem

I can’t use the auto menu because i need to translate the theme in multiple languages and i set up the wordpress menu normaly but after the scrolling function no loger works. The navigation works but it jumps on he section of the pages with no scroling. Is there a problem with the funczion or it is supose to work

JoNa
JoNa Author

Hello dodo007,

Thanks for your comment! This should not be happening, how did you set the custom links of your menu? Do the links start with the #hash symbol or with “http://...”? You must create custom links that start with the hash (#) symbol for the scroll to be animated (smooth) like explained in the PDF documentation the came with the theme.

Let me know if that helps! ;) Best, Jonathan

lbdesign Purchased

I appreciate all the support you provide.

1) Request: could you please post instructions for setting a new Google font for the site headlines? (I want to use Rokkitt). I think this would help a lot of people to customize your theme.

2) just a suggestion: after reading all 19 pages of comments, I see that some questions recur (I also see that it’s tedious to search for help!) You might want to add more answers to the FAQ section to make it easier for your customers to find answers. Or create an index of questions, pointing to the answers you’ve already provided here.

lbdesign Purchased

Regarding my question above about fonts: I used the plugin “WP Google Fonts” to set headline fonts, and it works, as long as you override the H tags and set the appropriate font weight using the plugin. But if you think we should assign fonts differently, please let us know! Thanks.

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