Discussion on Sparse - Amazing Multi-Purpose WordPress Theme

169 comments found

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I need to improve my website ASAP and it’s not working at all. I tried to do as much as I could with the text version but it’s not an option anymore. I need the visual composer to work! Please help me on this. Thanks.

pego

Hi,

do open a support ticket at(if you advent already) http://pego-design.com/support/ and add access to your site.

Best regards,

pego

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Hi,

As many people have reported, the customised Visual Composer which comes with this theme does NOT work with WP3.9 and you do not seem to have updated it nor addressed these issues.

I tried to replace your customised VC with the original VC (by overwriting the /wpbakery/js_composer folder but this threw up php errors. Is it possible to replace VC with the normal one?

Buyers – until this VC issue is resolved, I would not recommend you purchase this theme.

pego

Hi,

we will release an update in the upcoming days for the 3.9.x version.

All buyers will receive a notice about the update.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
b-jou Purchased

hello pego, is expected to soon upgrade to version 3.9? I have version 3.6 and I’m afraid of losing the contents updating, since there is not the child theme.

When I created the site you had made for me ??a change to a single image in visual composer (left, center, right) and I’m afraid of losing it.

How can I work? without risking that my site Becomes totally obsolete?

thanks a lot

R.

pego

Hi,

we will release an update in the upcoming days for the 3.9.x version.

All buyers will receive a notice about the update.

Best regards,

pego

Default-user
b-jou Purchased

Ok Thanks! but for the edit that you have done in visual composer…. how can i do?? i don’t know what files you have change… and i have fear to break my site.

R.

pego

HI,

what changes do you have in mind? Please do open a support ticket so this can be discussed there.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Spain
Jaygm Purchased

How long does it takes until you answer one question in the support forum? I have been waiting for 3 days…

pego

HI,

we are answering all the support stuff, if you advent yet got a reply you will get it for sure in the next hours.

What is your ticket ID?

Best regards,

pego

Default-user
Jaygm Purchased

You didn’t answer my question yet… amazing!!

Default-user
Jaygm Purchased

15 days after the question was posted… here I’m waiting

pego
pego Author

What is your ticket id?

  • Bought between 1 and 9 items
  • Has been a member for 3-4 years
fotis5 Purchased

Hi , When you will release the update that you are talking for weeks now ? We can’t edit our site !!!

Please let us know !!! thanks !

pego
pego Author

HI,

we havent yet reelase it(will be released this week), but the site is editable as it is. Jus tuse the suported/compatible version of Wordpress for it.

Best regards,

pego Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
  • Spain

As many people have reported, the customised Visual Composer which comes with this theme does NOT work with WP3.9 and you do not seem to have updated it nor addressed these issues.

It´s very important that you resolve it ASAP, plea

Thanks!!!

pego
pego Author

Hi,

we will do update in coming days.

Regards

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years

The “any day now” release of a WP 3.9-compatible Sparse theme has become a bit of a joke. Do you have a realistic launch date? This would help purchasers such as myself decide whether to stick around or move to a more responsive vendor.

pego
pego Author

Hi,

we are planing to release it in the upcoming 2 weeks.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
bolica Purchased

pego thanks for your effort i face problem at drop menu , it all drop down to full page load any help ?

also this too in footer “Bad Authentication data”

Regards,

Default-user
bolica Purchased

any help ??

pego
pego Author

Hi,

not sure what you mean with the menu problem, can you be a bit more specific? Can you send us an url of the site on our email(use the con act form on our Themeforest profile) or open a support ticket.

“Bad Authentication data” appears if you are using the Twitter widget/shortocde and have not authorised it. Do check the documentation on how to do so. You need to get 4 tokens for it.

Best regards,

pego

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
ZootRollo Purchased

Site can no longer use the visual editor once wordpress upgrades to 3.9.1—is there an update coming soon for this? Is there a workaround in the meantime?

Default-user
ZootRollo Purchased

2 months ago: Update coming within days 1 month ago: update coming with days 22 days ago: update coming within days 15 hours ago: update coming within 2 weeks

448 sales / $20,000+ this should be a priority.

pego
pego Author

Hi,

we will try to make it asap. We were on holidays and have priority to solve the support stuff, before the updates. Hope this is understandable.

Best regards,

pego

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