Discussion on Sparse - Amazing Multi-Purpose WordPress Theme

154 comments found

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

Hi,

I’m working with portfolio with his categories and WPML to translate this. I can translate both but another issue round me.

In one page I put a visual composer portfolio grid with his options and categories… In the first language works fine but in the others always the same message… ” Nothing found ”.

Can you help me with this? Thanks in advance

pego

Hi,

did you made/translate the portfolio items to both languages?

Best regards,

pego

Default-user

Hi, yes I did and can see the portfolio item and portfolio list with right categories. but the visual composer “post/portfolio grid” only show the portfolio items in the default language, other languages show ” Nothing found”.

All the project depends on it and now I’m reading /wpbakery/js_composer/composer/shortcodes_templates/vc_teaser_grid.php looking for solutions.

Thanks in advance

pego

Hi,

can you send us an email, use the contact form on our Themeforest profile, and add url to your site as well as access to backend.

Best regards,

pego

Default-user

I sent, thanks in advance

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi Pego, I’m starting with this “Sparse theme”, I think it’s really great, powerful and beautiful design, congratulation! Just before, I made my first steps in WP with an other theme, but it was a true disaster!... So I think now I did the right choice :-) Could u just explain me how I can do to fully activate the Visual Composer? Because for the moment, when I click on “Add element”, I just have one button “Layer slider”... It’s true that I have created a slider, but I think I should have a lot of other buttons to compose my page, right?

pego

Hi,

yes there are many element within the Visual Composer. We even added some of our own to the standard Visual Composer. Can you sen us an access to your backend(open a support ticket at http://pego-design.com/support/ so that we can check your backend?

Best regards,

pego

Default-user

Hi Pego, as I told u on ticket #711515, I did the tests u asked me. But the visual composer still doesn’t work… I had to stop my work on the website because without the visual composer, it’s not possible… If u can tell me what to do… Thank u !

pego

Hi,

check the ticket and reply there using the support system, not as mail reply.

Best regards,

pego

Default-user

Hi Pego, please could u have a look on the ticket #711515? All the questions are still there since 1 week. If u don’t have time for the moment, please just let me know it. Or if u don’t know how to find a solution, please also let me know… Thank u…

pego

Hi,

we have replied to your ticket. Please do reply just there. We have your ticket opened, so are waiting for the reply.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Like MaestroLuc said months ago, when you turn the ipad on the vertical position the menu does not fit properly.

I have to know what happen to buy it

thanks

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I want to know how to place the strip above the logo with directions.

pego

How would this need to look like after its added? The best way is to add it in the code and give it some css styling.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 2-3 years
  • United Kingdom

pre sales question can your template display the blog in a single page layout similar to this template http://m.elgendy.me/demo/justone/ and can the visual composer be updated easily or have you customised it ?

thanks

pego
pego Author

HI,

the composer was changed, because many features were added, so you don’t need (should not) update it.

Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi, I asked a question on the support page, I want to know how to remove the space between the header and the revolution slider. Contrary to the sparse theme preview, I have a grey space. Also, I would like to know how to add text lines in the pricing column. I have the price, the button but I cannot ad text (like free setup, 1 GB brandwith etc in the sparse theme example). Can you reply on these 2 subjects please? Thanks, Marie

pego
pego Author

Hi,

think we replied to your email/support.

Do make sure that the revolution slider is set to fullwidth. For pricing tables we can give you a tutorial on how to do so, have written this in the email.

Best regards,

pego

Default-user

Hi, I responded and didn’t get any response so far. Can You reply please? thanks

pego
pego Author

Hi,

we have replied to your support issues once more. Do reply there with the data we request.

Best regards,

pego

Default-user

I just sent you an email. Best, marie

Default-user

Hi! I just sent you an email regarding the last issues I have. Thanks, Marie

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

hello. I want the remaining txtos justified, you can tell me where that code and place it use? thanks

pego
pego Author

Hi,

an additional css for the element which you want justified text would need to be added. The css for it is:

text-align:justify;

Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

I would like to know why I can no longer change the colors of this theme. It has been fine for a few months. Love the theme but now I cannot make changes.

Default-user

Does this theme have support still?

pego
pego Author

Hi,

we have just replied to your email. Do reply there.

Best regards,

pego

  • Netherlands
  • Exclusive Author
  • Bought between 100 and 499 items
  • Has been a member for 1-2 years
djkavaa Purchased

Why is the admin panel so messy see here:

http://d.pr/i/jSOf http://d.pr/i/O3W0

And when will visual composer be updated to the latest version?

pego
pego Author

Hi,

we replied to your email: do you have any plugin activated that could have effect on this? Did you made any customisation. Please do reply just on the email to resolve this.

Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just worked through a couple of issues with the theme developer. Responses were prompt and helpful. Thanks!

pego
pego Author

Thanks for the kind words!

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
levels3d Purchased

Hello,

Is it possible to do a link within the same page : (eg :Summary which leads to title in the same page).

Thanks in advance for your help.

pego
pego Author

HI,

you may give it a try with anchors – assign the place you want to go with a div that has some id and then in the link to it set the href to be that id.

Best regards,

pego

Default-user
levels3d Purchased

Thanks for your answer. I will try to do so.

Other question : How can I totally suppress the comments on the blog? I tried different things but they are still present which is very annoying !

Thanks in advance

pego
pego Author

HI,

you may drop us a temp admin access via email(use the contact form on our Themeforest profile) and we can do this for you.

Best regards,

pego

  • Bought between 1 and 9 items
  • Dominican Republic
  • Has been a member for 0-1 years

Mobile menu is not working when if have active the ubermenu plugin. if you have the ubermenu active and try to browse using a mobile device no navigation menu is shown. I re-install wordpress and re-install the template and keep getting the same problem.

pego
pego Author

Hi,

do send us an email(use the contact form on our Themeforest profile to do so) and add a temp admin access as well as the issues.

Best regards,

pego

Default-user

Hey, Guys i was wondering if you received my Email. I notice that you guys have some code that I believe is different from the one that is on the demo page, If you go to the sparse folder(the one that i just got from themeforest) in header.php on line 344-350, I have the following code ...... this is causing the template to render two different menus.

pego
pego Author

HI again,

have just replied to your email, do provide the required data there.

Best regards,

pego

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

As the person commented above, I also do not have a mobile menu. This is a re-install of this theme and previously the same thing happened. You fixed it for me previously but I need to know how to fix this myself.

Default-user

I meant to put this in the support area, sorry. However, I think buyers should know there is an issue with the responsive menu.

pego
pego Author

HI,

think we replied to your email. Do reply there for resolving your issues which solution we can later post here as well.

Best regards,

pego

Default-user

Hi there, I replied back to your email and gave you admin access but have not heard back. I really need to clear this issue up asap as my client is becoming very upset that their mobile version is not working since the menu doesn’t work. Thank you so much.

pego
pego Author

HI,

we are replying to all support issues asap. You should have gotten a reply as well.

Best regards,

pego

  • Bought between 1 and 9 items
  • Dominican Republic
  • Has been a member for 0-1 years

I’m not sure if you guys are working on compatibility with Wordpress 3.9, but I’ve just updated wordpress to 3.9

Visual composer is not working.when you add a text block element. the editor for the text block element has a white background. and you can’t see the text inside the text block unless you highlight everything within the element.

pego
pego Author

Hi robertferos,

since the new Wp was just released, we haven’t yet tested our themes for it. We would advise to use the compatible versions until we do so.

Best regards,

pego

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