28 comments found

  • Bought between 100 and 499 items
  • Has been a member for 4-5 years

Hi, I am having issues with the contact form not sending. I put my email in the php script and I am getting a success box but no email shows up. Thoughts?

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email with your site details (URL, FTP username/password). We can’t provide support via comments.

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
spinhack Purchased

Bought it, love it, BUT there are problems in IE9 . The corners of the “Sign Up And Get A Discount” button (and any buttons using that style) appear to have rounded corners on the black border, but the underlying green background remains square, so it shows through outside the rounded corner, which looks quite bad. Seems to be an issue in IE9 when compatibility mode is turned off.

How can this be fixed? I really can’t deploy this for my business, it will look like I don’t know what I’m doing, and my business is web design related.

WebFactory

Hi, thank you for purchasing. Sorry to hear you’re having problems.

Please contact our support via email and we’ll see what can be done.

  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
u-do-u Purchased

Love this item. Just had a question. Instead of the Pretty photo modal box popping up from an thumbnail image, is it possible to have the box pop-up from a click of a button instead?

Thanks

WebFactory

Hi, thank you for purchasing.

It’s not available out-of-the-box. It would require adding some new JS calls for the button.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

After button is pressed and data sent, can send button go to new url?

WebFactory

Hi, what button are you referring to?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

“Send Message” After the person presses this button, I need to go to new URL I designate. Thanks!

WebFactory

Please keep the comments clean by using the “Reply” button below the starting comment instead of writing a new comment thread. Thank you.

No that’s not possible.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

After pressing “Send Message” button on form, then goto a new page/URL I designate. Rather than “Thank you for contacting us! We’ll get back to you ASAP .” popup! Or do both is fine, but must goto new page/URL. Thanks!

WebFactory

Please keep the comments clean by using the “Reply” button below the starting comment instead of writing a new comment thread. Thank you.

No that’s not possible.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

Can you tell us how to autoscroll the slider please?

WebFactory

Hi, thank you for purchasing.

Please contact our support via email . We can’t provide support via comments.

We’d also kindly ask you to read the provided item’s documentation. In most cases it will help you resolve the issue in matter of minutes.

  • Bought between 50 and 99 items
  • Has been a member for 3-4 years
  • United States

While this theme is nice, I purchased it without viewing it on mobile devices, shame on me. It doesnt work, so beware everyone. I’ve contacted the developer only to get one sentence disclaimer-type answers, not very helpful at all.

If you view their live demo on a mobile it is also broken. While the developers claim ‘its not responsive’ one would think they would be interested in fixing the broken layout so that it’s at least functional on mobile devices.

Poor attitude and responses from an ‘Elite Author’ Buyers beware.

ZERO stars. Shame, because the theme is really nice.

WebFactory

Thank you for purchasing. Sorry you’re not satisfied with the item.

This landing page is not responsive, and it’ll stay that way. As for the “poor attitude” – the scope of our support is more than clearly written on our profile page and as stated there: no modifications are a part of our support.

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