74 comments found

Is there a way to add more photos to the home page background under the section id of intro? I would like to rotate 2-3 images on the home page, is that possible?

rascals

Hello, please start a support ticket at http://rascalslabs.ticksy.com/

Please Note: Support staff is available from 8:00AM – 4:00PM (CET) on weekdays and will reply to you as soon as possible.

Default-user

Ticket submitted – Thanks for your help with this http://rascalslabs.ticksy.com/ticket/274636

gandolf Purchased

hi how do i stop it from auto play in the player when the website loads.

krisstoff
krisstoff Author Team

Hello, there is a response to your ticket.

Hi Guys,

Do you have an ETA on the WP version?

krisstoff
krisstoff Author Team

Hi, we would like to finish it by the end of October but some delay is possible, additional week or two maybe.

Default-user

Excellent news – is there any chance you will update the theme to use your scamp player? It’s such a good player, it really does work so very well.

krisstoff
krisstoff Author Team

You mean this HTML version? At the moment this wasn’t planned, maybe in future.

I agree with Iam3mus – we would love a WP ver.!

krisstoff
krisstoff Author Team

Hello and thank you, WP version will be ready soon. Please stay tuned!

there is no .php file for the newsletter form how to get the newsletter working?

krisstoff
krisstoff Author Team

Hello, script for newsletter is not included to the template and has to be obtained separately. We’ve just stylized space for it.

Default-user

anyone using this template and knows of a .php subscribe file selling on anywhere and that will work with the newsletter please help!

krisstoff
krisstoff Author Team

You can freely test open source solutions like phpList

https://www.phplist.com/ .

Hi,

Just a quick one to ask if there is any update on the ETA for the WP version? Thanks

krisstoff
krisstoff Author Team

There is no ETA specified, unfortunately. We hope to release it in november.

Hi,

The flip box is showing mirror images of text when hovered.

Please help ASAP.

krisstoff
krisstoff Author Team

Please perform update to 1.0.1 issue should gone. If you have more questions please start a ticket at http://rascalslabs.ticksy.com

iamr3mus Purchased

Hi Guys,

Any news on the WP version? I’m very, very, very keen to pick it up :)

krisstoff
krisstoff Author Team
Please follow us on our Twitter or G+, we will let you know :) https://twitter.com/rascalsthemes https://plus.google.com/+RascalsEuthemes

im having trouble installing theme! Unpacking the package… Installing the theme… The package could not be installed. The theme is missing the style.css stylesheet. Theme install failed.

krisstoff
krisstoff Author Team

Hello, please note that theme wasn’t designed to be used with WordPress. It’s a HTML template and has to be managed by modifying theme code.

Default-user

How i do this?

krisstoff
krisstoff Author Team

You need to know at least basics of HTML and CSS to manage it. Files can be edited in your favourite text editor.

Wow great Template! Will a WP Version follow?

krisstoff
krisstoff Author Team

Hello and thank you. WP version is almost finished, please take a look https://plus.google.com/+RascalsEuthemes/posts/eYAcoHrxpNN

Default-user

Looks great! Will it also have the same lock as the html version? And when will it arrive at Themeforest?

krisstoff
krisstoff Author Team

Thank you :). Should be available within next week. About site look – out of the box: no. Please hold can’t say more at the moment.

Hi guys,

I need some help with the full width player, I already started a support ticket. Best!

krisstoff
krisstoff Author Team

Hello and thank you for using our theme. Sir you can’t say that support is bad because there was an issue with your .js file.

SomaEstudio

Hello, thanks for your answer but I´m in the right to say that your support is BAD when it is BAD. No point to argue. I´m your costumer.

Best

krisstoff
krisstoff Author Team

Sir please note that support is not working during weekends and your ticket was submitted at sunday. We’ve responded at monday.

hello, is there a light version ? is the skin customizable ? do you have a video/demo how we use visual composer or R-panel with an html template? thanks

krisstoff
krisstoff Author Team

Hello and thank you for interest in our theme. Light version is not available. Skin – Yes, you can adjust almost everything in theme via CSS. Visual Composer is not available for HTML version

Nice theme! I want to know where did you find the picture of the man with gas mask because I’m looking for that kind of pictures and can’t found images with that video games style.

Thank you and good work on all your themes!

BagBeat

I found it, thank you!

krisstoff
krisstoff Author Team

Thank you :)

devin013 Purchased

I have an error message that says [an error occurred while processing this directive] right by the filter tracks section. How do I get rid of this message? because everything seems to be running smoothly on the website currently. Please feel free to view here: http://www.thinkbigmusic.com/Website2015/index.html#/

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