74 comments found

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
droggg Purchased

What is the current version of this theme?

Chimpstudio

Current version is 1.1.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Just wanted to stop by and say thanks to Support for working through various issues while deploying the theme. All resolved in a timely manner.

Thank you again.

Chimpstudio

I am glade to see things fine at your end. And thank you for finding time to write review. :)

  • Bought between 10 and 49 items
  • Has been a member for 0-1 years

i would like to know if we are expecting any updates, on this particular theme.

Chimpstudio

Mobile issue have been rechecked and are fine so far at my end. However, your words are respected and a thorough testing is being made. You can set buy option for album, not for individual tracks.

Default-user

please help us we love your theme especially for the design. we hope to hear from you soon. this theme can achieve more sales with good rating. i am still to give my rating though

Chimpstudio

Everything has been checked and found in good order. Please re-install the fresh package, your issue will be resolved for sure.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Looking at your demo in Firefox and Chrome, hovering over the search button makes the page flicker wildly. Is this a demo issue or is the search function currently generating this flicker? THanks.

Chimpstudio

I am giving it a re-check, however if there is anything like this, it is only in demo for sure as all clients of the theme are easy with it and does not have this issue.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

How come Image Title and Image Descriptions don’t show up when ‘Slide’ is selected as the Effect for the Slider? It works fine when ‘Fade’ is selected. Please fix and provide update.

Default-user

And don’t say to “Create a ticket”. I’m working locally. You can easily test it and you will see what I’m saying. Thanks.

Chimpstudio

Well for the storm in tea cup, I have put my developer to see the issue and get it fixed. I hope you are kind enough to allow me time to get back the report.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
i would like to know if we are expecting any updates, on this particular theme.
It depends if there is any issue. We updates it last on 23rd January and sorted all minor issues. So far there has been found nothing in bad order. Please write if there is anything needed to be done, I will get on it.

Are you serious or are you kidding us? This theme has too many issues to list. Every time someone has an issue instead of fixing it and provide an update, all we get is create a ticket. There’s no solution for those of us working on the theme on a local server that’s not on the internet. FIX THIS THEME.

It’s a nice theme but the code is very buggy. Development process must not have gone thru any recommende methodology: Development>>Unit Test>>System Test>>User Acceptance Test which the purchasers are doing. A lot of these issues should have been caught in Unit Test or System Test.

Chimpstudio

Comment noted and is being worked on.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Hi, thanks for the good work, i have a problem though: I am hosting externally my mp3’s and in this case, the playlist remains empty. I have tested the mp3’s and they are working ok when i use them on other pages. Can you please advice me on that?

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your login details. I will see the issue and resolve it for you.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars

Having a small problem with the main slider on my page. It appears that the height of the slider has doubled, but the size of the image remains the same, so it creates this big blank area of space. This only seems to happen in Google Chrome, I tried it on 2 different computers with the same issue. Had no problems in Safari, and haven’t been able to test Firefox. Also, when I set up a link on a slider image, it doesn’t work. The image doesn’t allow you to click on it. You can check out my issue here http://www.neondreams.ca

Chimpstudio

Please create a ticket at http://www.chimpstudio.co.uk/support and provide your login details. The issue will be looked into and resolved.

kylerichards

The issue seems to have resolved itself. Will be sure to submit a ticket if I see it happening again. Thanks!

Chimpstudio

Sure. glade it is resolved for you.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

The documentation says that after installing the theme, i will see a message box on the top of the page asking me to install the plugins. However, after activating the theme, no message appear. Moreover, i don’t see a plugins folder. Please help me fix this issue.

  • Bought between 50 and 99 items
  • Canada
  • Exclusive Author
  • Has been a member for 5-6 years
  • Sold between 1 and 100 dollars

Is there a way to update to the current version without losing all settings?

Chimpstudio

Upload the updated files via ftp, it is safe method. However, make back up of everything for the safe side before updating.

kylerichards

Thanks! Was able to update fine for the most part, but now the events aren’t generating on their pages, as you can see here http://www.neondreams.ca and here http://www.neondreams.ca/shows It simply says “No results found.”

Chimpstudio

Please create a ticket at Chimp Support and provide your url and login details. Issue will be seen and sorted there.

  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 1-2 years
  • Nepal
  • Referred between 1 and 9 users

Please check Ticket #731805.

Chimpstudio

The support team is working on it and you will be replied in a while. Thank you for your patience.

arjunamgain

thanks for replay..solve it

Chimpstudio

Glade to see things good at your end.

  • Bought between 50 and 99 items
  • Has been a member for 6-7 years

Your theme looks very nice but as I can see there is an issue inside album detail page. it seems that Chrome isn’t able to manage the music player.

Look at your demo page here http://chimpgroup.com/wp-demo/spikes/albums/valentine-day/

Chimpstudio

I am looking into the issue and will sort it out if found.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Nice theme i really enjoy working on it. Is it possible to make the music album look in order from descending or ascending either way. I wan to show them from newer to older there is no option?

Also is possible to show just album cover and buy icons buttons only and no send you to the track page when you click on image.

Please help me with this is all i need to launch are record label website.

Chimpstudio

The other thread has been replied. Please do consider following that thread.

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

Nice theme i really enjoy working on it. Is it possible to make the music album look in order from descending or ascending either way. I wan to show them from newer to older there is no option?

Also is possible to show just album cover and buy icons buttons only and no send you to the track page when you click on image.

Please help me with this is all i need to launch are record label website.

Chimpstudio

Ues, you can achieve these functionalities with a little code modification. If you find it difficult, a developer in this case might be a good help.

Default-user

Can you guys help me out with this issue its all i need done to launch live my website.

Chimpstudio

I am afraid our team is not available for next 4 days. We can do it for you in coming week.

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