An introduction to support on Envato Market

  • Envato staff look over every item before it can be sold on Envato Market.
  • Technical items contain help files to introduce you to the item and its components.
  • Authors can choose to support their items but this is optional and may vary.

Hands-on support for this item is provided by denkGroot

They will respond to buyers' questions via email at

Additional information from denkGroot:

Support for my items includes:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions
Item support does not include:
  • Customization and installation services
  • Support for third party software and plug-ins

Frequently Asked Questions

Why is my select box not working properly in Google Chrome?

I was able to fix the select menu on Chrome adding the following code on application.js $(‘select’).parent().each(function(index) { $(this).css(‘position’, ‘relative’); $(this).css(‘z-index’, 99-index); }); And having the select input form inside a tag, like: <select name=”dataFilme” data-placeholder=”Gênero” class=”{validate:{required:true}}” id=”FilmeGeneroId”> <option value=””></option> <option value=”8”>Ação</option> </select>

When to contact Envato Support

Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Envato Support.