292 comments found

Hello, we bought this template (not with this account) and we are experiencing problems with the timeline.

Does it have any limit? Because our timeline seems to be full. We have activities (fitness, tenis and padel) every 30 minutes five times a week and we are incapable of filling it all. It reachs a point where we cannot add more elements to the timeline.

Net-Labs

Hi Lezard.

Thanks for making contact.

Wow we never had someone going to the max_input_vars before.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Default-user

Thank you for your answer. We asked the hosting member to increase max_input_vars and the problem solved. However, we did not have so many elements. I would encourage you to check the code because this problem can appear to any member who tries to input more than 100 calendar elemens.

Net-Labs

Will do.

AJ

hi,

I just updated your theme for my client. I downloaded all installable files and documents in my downloads. Then i checked in the changelog of the documents of the theme and saw that the theme has been updated to 1.3.1 and compatible with wordpress 3.9. Now i added the new version of the theme into filezilla and my site seems to work fine. Buttt i went to check if the theme really was updated in my wordpress>dashboard>themes and there i still see that the current version i use is the version 1.2 and not 1.3.1. So i seems to me that the theme isn’t updated yet. I still haven’t updated wordpress to 3.9.2, so to be sure i would like to know if everything of the theme is updated so it won’t crash my site.

Could you help me out? I think maybe the old theme file is inserted with all the documents?

Hope you can help,

cheers

Ruby

Net-Labs

Hi Ruby

Thanks for taking the time to touch base on the Sport theme

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Default-user

oh wait i tried it again with the installable file of the theme only, downloading and adding to filezilla etc. and now i do see version 1.3.1 in my dashboard, so that’s perfect. So i think that in the files with all documents there is the old file maybe. And the old screenpicture of the theme is maybe a bit confusing. Anyway now the theme is updated so i’m fine!:)

cheers anyway

Net-Labs

Great news.

Glad all worked out.

AJ

netistix Purchased

Hi, I am about to purchase your Sport and Fitness theme. Q. I would like to use your template http://try.cro.ma/sport/. Is this possible? Steve

Default-user
netistix Purchased

Demo content imported but I am struggling with the last part (menus etc) so I will take up your offer to assist personally. How do I get the login details to you privately? Steve

Net-Labs

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

Default-user
netistix Purchased

I added a Support Request – did you get it?

Hello guys,

Before purchasing the template I need to know if now it is WPML compatible fully.

Thank you in advance.

Net-Labs

Duplicate entry

Hello guys,

Before purchasing the template I need to know if now it is WPML compatible fully.

Thank you in advance.

Net-Labs

Hi itconsultis

Thanks for making contact.

The theme is translation ready but not multilingual ready.

AJ

Hi,

I was wondering if you could help me out, the theme itself works fine and we are really happy with it. But there is one thing that is kind of annoying, every time we make a new page/post/event with different texts or images and paragraphs with enters between them and save it. The website doesn’t save the enters and puts all the text behind each other.

The only way to make the enters stay is to use the
break code. But this code only sticks while saving the first time, when you change the page again the code is gone and every time when you change something you need to add the break code again.

Is there a way that i or you can change something in the theme so the enters will stay and we don’t have to use the break code anymore and we can add/change pages easily without having to add the break code every time to get it to look right?

Hope you can help,

cheers

Net-Labs

Hi Ruby.

Thanks for making contact.

You are talking about the texturizing function of WordPRess.

This is something that will unfortunately break a lot of other functionality if it is disabled.

AJ

Hi, I want to buy a template and a question comes to me, how long upgrades I have since bought the item?

Net-Labs

Hi lafactoriadigital.

Thanks for making contact.

The updates are valid for the life of the product.

There is no time limit on updates.

AJ

Hi,

I really like the design and features of the theme. However, when I test the speed of the website with googles pagespeed tool i get love results.

My question is how well is the SEO optimized for this theme and is it easy to speed up the loading speed?

Cheers

dmckenz Purchased

Hi, having some issues creating a link to a timetable for an activity. Eg:

[cro_navmen no=”10”]

[cro_timetable no=”538”]

Its like the quick-reference icon in the menubar is no longer there! Am I missing something?

http://ntswimschool.com.au
Net-Labs

Hi dmckenz

Long time no hear.

In WordPRess version 3.9 the tinymce editor was updated to version 4. One of the negative spinoffs of that was the way that the short codes was added to the editor that changed. The result is short codes that went missing.

If you update to the latest versions of the theme all will be ok.

More info on updating at the address below:

http://cro.ma/?faqs=i-received-an-email-that-i-can-update-my-theme-how-would-i-do-that

AJ

Default-user
dmckenz Purchased

Hi AJ, updated to latest theme (1.3) but still no short code editor? Do I need a third party plugin?

http://ntswimschool.com.au
Net-Labs

I can see the update.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

tofanelli Purchased

Hi AJ…

I’m having some hard time with your theme…. many places and shortcodes… mind to help me here?

Cheers =)

Net-Labs

Hi tofanelli.

i see you sent a mail to my personal assistance line and will answer there.

AJ

Default-user
tofanelli Purchased

Thanks… I already replied… just waiting for answer already =)

Cheers =)

I’m looking into purchasing this theme but I was wondering what the editor was like for this theme. I tried a theme with the Visual Composer and I really didn’t like it. Does this theme use that or is it a custom one?

Net-Labs

Hi mdgiannini92.

Thanks for touching base on the sport theme.

The theme does not use visual composers, but makes use of custom shortcode managers to get the task done.

Regards

AJ

mor1s Purchased

In the “Times” section, is it possible to show all categories at once? Also in the same section, is it possible to show 2 different activities at the same time (next to each other)? Thanks!

Net-Labs

What you can do is to show either one table or all the tables together. What you cannot do is to select 2 or 3 out of all the tables and show them together.

AJ

Default-user
mor1s Purchased

I think there’s been a misunderstanding. What I mean is, if you have for example Boxing at 12:00 and Running at 12:00 the same day, how is it displayed? Next to each other? You can’t really see it in the demo since they’re all separated.

Net-Labs

Because of the minimal space to display the items, they get shown on top of each other and the time space increases for multiple activities in the same space.

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