313 comments found

barbags Purchased

Hi there,

My theme doesn’t respond to the front page Twitter ticker, or the front page footers, or the feedback ticker. It’ll go up at first, then the next time I click to the front page, it’s not there. So then I tried to reinstall the Twitter widget and nothing shows up. I followed the Front Page Setup video to a T to make sure I was doing it right. I also tried to insert a video widget in the front page – doesn’t show up. It says it’s there, but it doesn’t actually appear.

I even had a friend who’s a web developer look at it and he didn’t understand.

I would go to the support page but I don’t know where to get my license certificate number and my frustration is heightened after another 3 hours of uninstalling, reinstalling and trying to redo the basics to see if it would work.

Your insight would be greatly appreciated, thanks!

Beth

Net-Labs

Hi barbags.

Thanks for making onctact.

if you send me a message from my profile page here I can quickly assist you without a license number.

AJ

For the trainers page. How do you edit and add qualifications, specialty, and favorite sport? I’m assuming my website is pulling from your theme example. How do I change that? I have no team metrics or tables set up.

Net-Labs

Hi cfopaulkim

Thanks for making contact.

The metrics are set up in the croma.fit and metrics tab. After that it will show in the trainers posts for editing

AJ

Hi!

I’m not able to add any picture to any of the 4 banners in the front page. Neither I can make the links work. Can you check it out please?

The web is www.tennissantgervasi.com

Thanks

Net-Labs

I’m seeing it now thanks.

After uploading the image you will see a dialog box opening That will give to access to additional settings for the image uploaded. Right at the bottom of the dialog box will be a blue link “set as featured image”. Just click the link and the image will be set as featured image and will be available.

aj

Default-user

Great! it works now. Thanks very much!!!

Net-Labs

Great news

gua1234 Purchased

How do I make a page the blog page for this theme? Thank you! Mike

Net-Labs

Hi Mike

Thanks for making contact.

i just replied to your post.

AJ

Default-user
gua1234 Purchased

Thanks… Please let me know.

Default-user
gua1234 Purchased

AJ… I did not hear back on creating an interior blog page?

can i redirect my html website to wordpress. Please advice me.

http://www.wavesgym.com
Net-Labs

Hi wavesgym.

Thanks for making contact.

you can surely redirect your site to your WordPress installation.

The first place will be to install WordPress in the place of your html site, but if you need to redirect you’ll find the info needed to do so here

AJ

Hi, I have recently purchased the theme Sport & Fitness Theme for Gyms & Fitness clubs. I have uploaded the theme with wordpress 3.9.1 The theme is working fine but I am not able to see the shortcode manager icon visible on the tinyMCE editor in wordpress backend. Please advice when this bug will get resolved for wordpress 3.9.1 or should I be using wordpress 3.9.0 for this theme. Awaiting quick reply.

Net-Labs

Hi Turbinedresden.

Thanks for making contact.

If you update the theme to the latest version all should be fine.

More details on updating the theme here

AJ

papyjam Purchased

Hello, I cannot found where I can change the copyright text under the footer? thanks

Net-Labs

Hi papyjam.

Thanks for making contact.

more details on changing the footer here

AJ

Hello AJ,

thanx for good template site. But an error occurs at setting up the header banner image individually on each site.

Just like in your support video we entererd each site-post and want to set another picture as an header image, but if we do this every time the pic from on post is only changed in the same post “bade welt” and not e.g. in the post “sauna welt” on http://wp1025952.server-he.de/buergerbad/

Can you help us? Greets Lars

Net-Labs

Hi Lars.

Thanks for the message.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi there!

I’m having trouble in translating the theme to Catalan. I’m following the instructions in the video but when I get to the folder ‘theme’ I can’t find the ‘default.mo’ and ‘default.po’ files so I can’t continue.

Any suggestion?

Thanks!

Net-Labs

Hi Shymander

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

What is the point of the newsletter subscription? What or where are they subscribing to?

Net-Labs

Hi Simonben

Thanks for taking the time to touch base on the Sport theme.

The newsletter subscription widget is just a multi-purpose widget for collecting subscriptions.

AJ

simonben

So where are the subscriptions stored or accessed, or are they just emailed?

Net-Labs

The subscriptions are not stored but emailed to the site admin.

AJ

Hi! I can’t find anymore the “Shortcode” button….. HELP!!!!!

Net-Labs

Hi manucube73

Thanks for reaching out and hopefully I can help you out here.

In WordPRess version 3.9 the tinymce editor was updated to version 4. One of the negative spinoffs of that was the way that the short codes was added to the editor that changed. The result is short codes that went missing.

If you update to the latest versions of the theme all will be ok.

More info on updating at the address below:

http://cro.ma/?faqs=i-received-an-email-that-i-can-update-my-theme-how-would-i-do-that

AJ

Hi, love the theme by the way. Is there a way to make the calendar show weekly instead of monthly. So instead of showing the entire month have it show just the current week? Is there a way to edit the calendar on how it looks?

Net-Labs

Hi cfopaulkim

Thanks for making contact.

We have not had any requests for a weekly calendar view up ot now, but it’s a great suggestion.

The calendar is quite a complicated setup to make it work responsively.

What type of changes did you have in mind?

AJ

Hi

just bought the theme and the shortcodes aren’t working. i tried disabling all plugins and still not working. Also when i select full width in any page or template the content does not go full width.

regards Chris

Net-Labs

Hi TeapotCreative

Thanks for making contact.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi, I have nearly finished designing a website with the Sport Cro.ma Theme and now I’m not able to see the Shortcode manager. I am using the 3.9.1 version of Wordpress. What can I do to have the Shortcode Manager back? Many thanks in advance.

Net-Labs

Hi davidhurtado.

Thanks for making contact.

In WordPRess version 3.9 the tinymce editor was updated to version 4. One of the negative spinoffs of that was the way that the short codes was added to the editor that changed. The result is short codes that went missing.

If you update to the latest versions of the theme all will be ok.

More info on updating at the address below:

http://cro.ma/?faqs=i-received-an-email-that-i-can-update-my-theme-how-would-i-do-that

AJ

Default-user

Thank you very much, I will try that

My widget ’image links’ aren’t click-able, even though I’ve added a link in the widgets area?

Net-Labs

Hi Tahoematt.

Thanks for making contact.

I’m not sure why this will be.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi,

how can i add text on home page content area below the banners? i am just able to add the banner images.

Net-Labs

I can quickly assist you in setting up the homepage.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Default-user

i contacted the support using the support page you mentioned but i received no reply. can you check this out? we are now two days delayed in this project. thanks

Net-Labs

Hi

We received a email from Divina Audan Last night and replied to :

divina[at]nojokemarkerting.com.

feel free to mail me at:

aj[at]cro.ma

AJ

Hi there – great theme, our client loves it!

One question with regards to the blog, how can we set it to display all the posts. We have several categories and wish to see all blog posts, as is fairly standard with WP sites, but it appears the menu link “News” is for the category News.

Thank you in advance for your help.

Best Regards,

Growcial

DavidLeeSocial

Thanks AJ – we’ve put our own feedbacks into the site, but the left/right arrows have stopped working? Can you help please.

DavidLeeSocial

Hi AJ – I have another query also. We’re trying to enter the license code for the layer slider, but it keeps coming back saying the code is invalid. We had entered this before on a local version of the website whilst we tested it, now we’re on a live site, is there a conflict?

Net-Labs

If you make contact i can assist with the lisence number for the layerslider

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Orikron Purchased

Hello there :)

1-I am looking how translate strings like:

“OPERATING HOURS:” , “ADDRESS:” ..I edit the localize.po file and overwrite but no changes(also clear cache of course)

2-I want to use the simple widget with image that have wordpress. Seems that this template “delete” this widget integrated on wordpress

Thanks for all!

Net-Labs

Hi Orikron.

Thanks for making contact.

All the default widgets that ships with WordPRess is present in the theme.

If you make contact to my personal assistance line we provide assistance on this. You can contact me through my profile page here (bottom right) or my support page here

AJ

Hi there, well done theme! It’s exactly what I was looking for.

The problem is that I would really need to use the eCommerce to sign up on classes with your new Woo Commerce compatibility and anywhere I see the Woo Sidebar.. Is your template ready to be used for online purchases?

Thanks a lot, Francois

Net-Labs

Hi Francois.

Thanks for the compliment and for making contact.

The theme is compatible with Woo commerce, so you will be able ot use it without a problem.

AJ

Please don’t add the header by force! give the option for the user to be able to remove it and see the actual look!

Net-Labs

Hi artaweb

Thanks for making contact.

I can surely take a look at assisting with a solution.

I’m not quite sure how you want me to change it though.

Might be the language barrier :).

AJ

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