An introduction to support on Envato Market
- Envato staff look over every item before it can be sold on Envato Market.
- Technical items contain help files to introduce you to the item and its components.
- Authors can choose to support their items but this is optional and may vary.
Author support for this item
The author of this item, ThemeFuse, will respond to buyers’ questions and provide limited support through their own support system.
Additional information from ThemeFuse:
- Responding to questions or problems regarding the item and its features
- Fixing bugs and reported issues
- Providing updates
- Customization and installation services
- Support for third party software and plug-ins
Frequently Asked Questions
Do you offer support for this theme?
Yes, we offer support exclusively on our dedicated support forum. We will not offer support here in the comments. We want to keep all support in one place because in this way we will be able to help you faster and more efficient and the forum will be easier to follow by others that might have the same question or issue.
When to contact Help Team
Authors are experts on their own items, but if you're having trouble using Envato Market you should come straight to Help Team.