240 comments found

jj2388 Purchased

Guys, I really need your help. I have emailed several times but with no response. This is a serious issue for me and my website and so far all I’ve had is hassle ever since I purchased this theme.

My images don’t automatically resize properly and the visual composer doesn’t seem to work properly.

Please!

Default-user
jj2388 Purchased

I’m not 100% how to do that. I looked it up, tried and then broke WordPress.

Default-user
jj2388 Purchased

How do I correctly check permissions in the resize.php file?

orange-themes

It seems that it is not a problem with permissions afterall.
Currently we are testing this, an update will be released as soon as possible.

Raekon Purchased

Hi, I encounter the same problem that jj2388. Have any solution to resolve?

Thanks.

orange-themes

Hello, Check if there are correct permissions set to the resize.php file.

orange-themes

Hello,
We just released an update on this. It will take a moment while themeforest processes it, but it will be available in soon.

Hi, I just wanted to say I like that you include which filenames have changed in your changelog. I haven’t seen this before and it makes it much easier for anyone who is using a child theme to know if changes need performing.

I would like to see the option to remove your hard-coded and hyperlinked footer from within the admin panel.

If not I’d prefer footer.php to be using…

<p>© Copyright <?php echo date("Y");?> <?php bloginfo('name'); ?> - All Rights Reserved.</p>
orange-themes

Hello,
Thanks! :)
We will definately keep this under advisement.

@ jj2388 – I have had the theme a few hours and not got as far as installing images and content to test your problem. It’s not really any theme designer’s job to assist your skillset IMHO and 5 minutes with a search engine would help you.

I do agree that I think orange-themes need a better presentation of instructions and that there are quite a few initial niggles with this theme, but it is still only 2 days old and so far they seem to be responding quickly with updates.

It would have helped you more if the designer had suggested to @Raekon what the Permissions should be rather than repeating themselves as this is now most likely a bug if two people are reporting it.

My Chmod (permissions) value is 0644

This will be shown within your FTP program or you can use the File Manager within your cPanel (I hope you use the best!). Navigate to wp-content/themes/sportimo-theme/functions/ to locate resize.php

I hope this helps!

orange-themes

It seems that it is not a problem with permissions afterall. Currently we are testing this, an update will be released as soon as possible.

orange-themes

Hello,
We just released an update on this. It will take a moment while themeforest processes it, but it will be available in soon.

jj2388 Purchased

@tbanetworkservices – I completely understand that, but I’ve been trying to get to the bottom of this ever since I purchased the theme on Wednesday morning. I have spent time on search engines and nothing seems to be working.

The Chmod value was 0000666. I changed it to 00000644, but still to no avail.

I just don’t know what to do. I’m new to all this coding so it’s getting really frustrating. I know it’s bound to be something so simple (it always is) and I know the designers aren’t obliged to take me through step-by-step.

Agreed that more detailed documentation needs to be provided.

orange-themes

Hello,
We just released an update on this. It will take a moment while themeforest processes it, but it will be available in soon.

Also, could you please rate our theme in themeforest? A 5 star rating would be greatly appreciated!

Hi guys, congratulation for theme!! how can i add date and author in category view?

orange-themes

Hello,
To do that you will have to modify the “includes/loop-post.php” file.

Default-user

which is date and author viariables?

Can we have an option to disable the “SHARE THIS ARTICLE WITH FRIENDS” section on pages or even better on individual pages?

Thanks for the consideration.

orange-themes

Hello,
Thank you for your feedback. There should be an update for this on monday.

Home Page.

Most users would wish to display the page content (within the page editor) when selecting the home template.

I believe this also causes confusion and the misunderstanding “the visual composer doesn’t seem to work properly.” After all, the home page is the first page you create. Only to find that the elements are only set within the Theme’s Admin area.

Whilst you can select an HTML element, it’s not most people’s first choice to write HTML.

Can you please consider doing this?

I am sure its a simple edit.

Thanks!

orange-themes

You can create a page and then design it with the Visual Composer.

How to create a Timer (Countdown) on a event?

orange-themes

Hello,
You can do that when editing the event – there will be a meta box called “Events Date”.

Default-user

even when i filled that box there will be no countdown timer :/ Take a look: http://www.gamesinfo.eu/events/gta-5-countdown/

orange-themes

Hello,
The page returns Error 404, could you check the link again?

Raekon Purchased

Hello, orange-themes solved the bug of images in the galleries. Now is work correctly.

Thanks.

orange-themes

Yeah! :)

And the update is in theme forest, we will let you know when themeforest approves it so you can update the theme!

how to update the team? My version is now: 1.0.2

orange-themes

Hello,
Simply re-download the theme from themeforest, overwrite the old files. There is a guide on how to do that in the Theme Update Notifier Page.

theme*

Hi I am interested in purchasing your theme. It is perfect for what I need to design, but I see that the theme has been having some issues. Were these issues resolved? I cannot run into any issues I have a short deadline, and valuable time was wasted on the last theme I purchased at a $40 value had conflicts with almost every plugin I needed. Please let me know!

Cheers

orange-themes

Hello,
Yes, we resolved the problems with the images etc, there are 3 updates launched since then.

Actually I over looked what Raekon’s comment that bugs for the galleries were fixed. So then everything is good to go? Is the current version ready for download?

orange-themes

Hello,
Yes, it is.

emhcee Purchased

I can see a lot of activity here, users buying and installing this template… to those folks – is anyone seeing a very slow load time? Right now I have a blank template with 4 blank pages set up, no content to speak of, and the load time per page is over 6 seconds. Can anyone else chime in with their load times?

orange-themes

Hello,
Unfortunately it seems that you are the only one that has contacted us with such problem.

hey :) i wanted to ask you if i can use this theme (screenshot of the live-preview) for the preview of a tablet mockup on graphicriver. In return I´ll credit your work in the description of the product. Best regards

orange-themes

Hello,
Yes, sure, you can do that.

dsrf Purchased

Hi, I got two issues. 1) My Sportimo Management menu/control panel is not responding properly – what can I do to fix it? All features seems to be in one long page, and when I hit the buttons like “choose file” its not working. 2) I tried to re-download the theme from my account on theme forest, however it still gives me the same version: 1.0.0. How can I update my theme? Cheers Michael,

orange-themes

Hello,
We just downloaded from themeforest, it was version 1.0.3.

Default-user
dsrf Purchased

That is strange? I’ve just downloaded again from my purchase site and i still get Version 1.0.0.V. Or at least that is what the file: changes.txt says. Where do I download version 1.0.3. Please give me a link.

orange-themes

Hello,
Check if the style.css has version 1.0.3.

duffysz Purchased

Hi guys, just purchased the theme. Does it come with demo content available for installation?

orange-themes

Hello,
We can send you the xml content but we do not provide the licenses for the images our demo content provides. You will have to either not to use them or purchase the licenses for them.

Give us a mail on this regard. You can do that by using form on http://orange-themes.com/contact or there is a contact form on our themeforest profile.

Default-user
duffysz Purchased

Ok thanks. I wrote you and requested the file.

orange-themes

Hello,
Check your email.

wtaynton Purchased

how do i change the titles in the events table section i want to use the events table but wish to change labels

Name Tag Tag Colour Time Points

i want to change the table name time

thanks in advance

orange-themes

Hello,
Where exactly do you want to change that?

wtaynton Purchased

Go to events Than go to a new event Than go down to event table Look in there and I would like to change the label call time or delete it

How do I do that

orange-themes

Hello,
Unfortunately such feature is not available.
We can remove it for you, but we will form it as a custom work for which we do charge for.

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