starshade

starshade supports this item

Supported

Popular questions for this item

Missing style sheet error when installing the theme

A common issue that can occur with users new to installing WordPress themes is a "Broken theme and/or stylesheets missing” error message being displayed when trying to upload or activate the theme. This error message does not mean that the theme you have purchased is broken, it simply means it has been uploaded incorrectly. Luckily, there is a very easy fix.

Contact the author

This author will respond to buyers' questions and provides limited support through their own support system.

Additional information from starshade:

Support for our items include:
  • Responding to questions or problems regarding the item and its features
  • Fixing bugs and reported issues
  • Providing updates to ensure compatibility with new software versions * We offer small tweaks / customization tips for our themes
  • We also guide the client with tips in regards with themes’ installation.
Item support does not include:
  • High degree customizations
  • Support for third party software and plug-ins is usually not provided, with the exception of plugin css tweaks
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