125 comments found

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I have setup the entire theme and adjusted a ton of stuff already. I am having an issue with the product images. They are always showing up blurry.

When i turn off the prozoom feature the images look great and crisp. With the prozoom feature turned on they are blurry and grainy. Not the zoom portion but the original image itself.

Our original product images are 450×450 and we would like to display them in this size on the product page.

Any ideas why the images are getting over optimized?

Plaza-Themes
Hi,

You can contact us via contact@plazathemes.com. We will change product image to 450×450 for you

regards,
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

Good evening, I bought the Theme “Sportshop – Responsive Magento Theme” only the files that was released for download Theme from another. Could you send me the correct files, the Theme Forest sent me straight to settle with you.

Plaza-Themes

Hello,

We uploaded all file and folder on themeforest. If you have any question or problem you can contact direct us via support@plazathemes.com. We will help you

regards,
  • Bought between 10 and 49 items
  • Has been a member for 2-3 years
  • Norway

Hi,

I get the following error:

Notice: Undefined index: items in /home/web**/public_html/app/code/local/Magentothem/Fancyproduct/Block/Fancyproduct.php on line 128

Any ideea what it could be? The website is not accessible.

Plaza-Themes

Hello,

Can you provide your server information (admin , FTP account) via support@plazathemes.com. We will check it for you

Kind regards,
  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

How do I disable the opacity of the image featured slide? thanks!

Plaza-Themes

Yes, You can disable the opacity of the image featured slide. You can provide URL of your website. we will help change it.

  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 1-2 years

Hello I’m in trouble, I get a blank page. http://www.brandtsports.com.br/loja/este-vai.html

Plaza-Themes
Hello,

Other products page work http://www.brandtsports.com.br/loja/teste2-black.html http://www.brandtsports.com.br/loja/quisque-in-arcu-33.html you can check your product you set it in the admin panel

regards,
Default-user

Correct, but the product is working is what came in the template. Register a new gives this error. You could help us by email, so while data access admin. leonardo@dwdmulticom.com.br

Plaza-Themes

we will check it

Plaza-Themes

we just checked it’s working. If you have problem you can contact direct us via support@plazathemes.com . we will help you

Default-user

Hello, I sent an email with the subject HELP DWDMULTIC

Plaza-Themes

ok, we will check it

  • Has been a member for 1-2 years

This theme is possible to create a left column with the menus on the home page

Plaza-Themes

Hi,

Yes, This theme is possible to create a left column with the menus on the home page

regards,
Default-user

is simple to include this column?

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello,

we purchased the theme for a customer and wanted to run the developer mode. But your theme throws plenty of E_NOTICE or E_WARNING even with division by zero in brandslider/brandslider.phtml on line 8. It is impossible to run magento in development mode and build a proper shop. Is there a workaround or will those issues be fixed?

Plaza-Themes

Hello,
You can provide screenshots, URL of your problem. We will check and fix it for you. support@plazathemes.com

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
atbshop Purchased

Hello,

Just wondering if its possible to add additional tabs to this theme?

I have been into the catalog.xml & tried to add a new tab but haven’t had a luck on the page updating.

Any pointers or help would be much appreciate.

Thanks in advance. :)

Plaza-Themes

Hello,
You can contact us via contact form or email support@plazathemes.com . we will help you do it. You don’t worry.
Kind regards,

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years

Don’t see HTML5 compatibility and errors on w3 validator

Plaza-Themes

Hello,
We don’t use HTML5, The errors on w3 validator because id of the product price . The magento use id for product price cause same id when load product.
regards,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hello,

How does the “new products” on the home page select the products? Is there an option to add a product to this?

I didn’t see any documentation for this in the package?

Thank you

Plaza-Themes

Hello,
You can set “New Products” with attribute “Set Product as New from - Set Product as New to Date”. then you can re-index data
regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
  • Netherlands

Hi, i bought luxury shop from you a few days ago. But i realised i had shown classic shop to the shop owner. Can i still switch templates or is it to late for that?

Richard Blezer

Plaza-Themes

Hello Richard Blezer,
You can’t switch templates. If you want change template you need buy new template.
regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
ameenot Purchased

hi, i just bought this.its a nice theme. I need a little help. i want to list all the sub-categories when clicked on the Category link.How to achieve this .please guide me.

Example from your live preview…if i clicked on women then in that page i want to list all the sub-categories in that list not the products in that whole category thanks

Thanks

Plaza-Themes

Hello,
The default magento or our theme don’t support this function. If you want us it you can contact us via support@plazathemes.com We will help you.
kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi,

Thank you for the great theme. One quick question for you.

When i remove the background image to have a white background, there are little gaps in the shadows on both sides of the menu bar.

Can you please help me fix this?

Thank you

Plaza-Themes

Hello,
You can provide screenshots + URL of website via support@plazathemes.com . We will help you fix it .
best regards,

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
syedhmz Purchased

Hi,

Great template :)

I have three questions: 1) How can I change the color of the center block on the home page from grey to white? 2) There are some products showing up in the ‘New product’ slider block event though I have setup the from and to date to previous year. Is there some setting that I am missing? 3) When I am adding an item to cart and pressing the ‘Clear cart’ button, its not clearing the cart. Can you please let me know how to fix this issue.

Plaza-Themes

Hi,
you can contact us via support@plazathemes.com We will change and fix it for you.
kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi, great theme and love it. Do you happen to have beginner video tutorial? I would like to know how to add slider etc.

Kinds regard, go4creative

Plaza-Themes

Hello,
You can see instruction config products display in the slider in “documentation/extensions” folder. If you have any question or problem you can direct us via support@plazathemes.com
Kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

I want to disable responsive feature. How then make it cleanly ?

Plaza-Themes

Hello, you go to app/design/frontend/default/ma_sportshop/template/page / html /head.phtml file then remove code “<meta name=”viewport” content=”width=device-width, minimum-scale=1, maximum-scale=1” />

  • Bought between 50 and 99 items
  • Has been a member for 1-2 years
moe3615 Purchased

Looks like a descent theme after I installed it I’m getting 32 different errors, emailed asking for support no response yet. I hope to leave a positive feedback soon.

Plaza-Themes

Hello,
We don’t get your email. You can re-send email via email. We will help you.

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

Is this a Wordpress theme?

Plaza-Themes

Hi,
This is a Magento Theme

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years

Hi, Does your theme have an option to display categories and there images on a page, not the products.

I would like to have a menu item “Brands” that when clicked on, it displays a page with all the categories or subcategories and their images.

Thank you

Plaza-Themes

Hello,
1. You login admin > catalog > manage categories > select category > click “Display settings” tab > “Display Mode” select “static block only” > “CMS Block” select block .
2. This theme doesn’t support menu item “bands”. You need find other extension for this function.
kind regards,

  • Bought between 10 and 49 items
  • Has been a member for 2-3 years

Hi. Before we proceed to purchase, does this theme support IE10?

Plaza-Themes

Hello,
Our themes support IE10.
Kind regards,

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