878 comments found

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi. Not urgent, but it would be cool if you could take at look at my site and let me know why the favicon has stopped displaying. Also, any ideas regarding mailing list integration without destroying the lovely atheistic would be nice. Thanks,

http://urbantorque.com
Default-user

Don’t worry, I solved the favicon issue. For some reason, updating from Theme Options didn’t work so I used an FTP to overwrite the SG one.

themeton

Okay, well done with fav. So I have not any idea about subscription. Probably you need to choose correct plugin and I’ll give you some css customization with it

Thanks a lot

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years
oklaus Purchased

Hello. I noticed a little while ago that the posts do not load anymore. Sometimes when I click on a post it doesn’t do anything except show the loading icon. Sometimes it resizes the pane as if it’s going to load the post but it just stays blank with a white background. Can you please take a look and let me know what I can do to fix this? Here’s the site: http://www.oliviaklaus.com

themeton

Please update the theme there. Your version is 1.5.1 but latest version is 3.0.0 now. Means there have tons of fixes and improvements. Hope latest version solves this issue.

You can get update instruction from the theme doc.

Thanks a lot

  • Bought between 50 and 99 items
  • Has been a member for 4-5 years

Id like to purchase the theme but I noticed the posts aren’t loading once clicked. Thoughts?

Default-user

Correction, the load but when closed they just stay loading and don’t refresh.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
3pi0 Purchased

Hi, in an earlier question you mentioned Page Links To for redirecting post to custom url. How can i make it work on this theme? When i click on the post i have set to redirect it disappears. I need it for advertising and i need when someone clicks on the post to open link to another page or in new tab, so if this plugin doesn’t work please give me some solution. PS i am still waiting for answer on my ticket.

themeton

Okay sir, I’ll take a look and give you a solution soon. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Something strange seems to be happening with YouTube and Vimeo video posts. When you click the post it is not always opening. Could you have a look..?

Thanks.

http://urbantorque.com
themeton

You said the don’t open. But page reloads and opens post at very top of blog when I click on video posts. Looks different than regular loading method. Have you changed anything and is there have specific options for videos?

Thanks

Default-user

No, I have not changed anything other than the custom CSS which I have always had:

.nav_post { display: none; } .top-nav,.top-social,.branding,.top-text {border-top:none;} .small-info h2 { background:none; } .itemButton { display: none !important; }

themeton

Please send me a ticket with login details. Need to check deeply. Thanks

Default-user

I have created a Support Ticket. I haven’t received a reply so just checking that you have received. Thanks.

Default-user

Hi, I haven’t heard from you in a while and our problems still exist. I have raised a support ticket – could you please help me.

Default-user

I raised a support ticket as suggested on the support forum but nobody has resolved this, which is why I am posting here. Can you please help me – this has been going on for more than 3 months now.

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
Tfuresz Purchased

I don’t have the “Filters” bar present on my page and I have no idea how to get it. Also, my images are all sized the same (as squares of equal size) and I liked how this theme had a staggered size and shape model for the grids. How can I achieve that? Thanks!

themeton

Hope this link helps you to understand set up of filters.

I have no idea about the image issue. Please send me the link via ticket

Thanks

Default-user
Tfuresz Purchased

I’ve resolved the image issue but the filter option is still non-existent. I have already read your entire FAQ and none of it is helpful for my particular issue so please don’t link me to it. I have no Filter option in “Additional options” to click. That is the problem. The filter option is non-existent. I’ve tried uninstalling and reinstalling the theme but it doesn’t appear. Please help.

  • Bought between 1 and 9 items
  • Has been a member for 6-7 years

I am looking to purchase this but I need to know that there is a solution to the following issue from user jk171505.

I removed the ’slide image’ in ‘themeton featured image’ section and set regular featured image. After clicking on a thumb, the post shows up, but the image still links to the lightbox which opens the same image over the content of the page. Can this be turned off?
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
seblamy Purchased

Hello beautiful theme ! I just have on problem… in google chrome sometimes in other too (safari)

when I click on a post the data behind the picture is cuted by other thumbnails…

here some screencapture : http://www.omgod.be/problem.png

when I reload the page… all came in order..

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hello themeton, this is a great Theme, thanks for this! I have a question: I’m using Filters (Categories) as main navigation for the site. Do you see an easy way to make Filters visible on every page, also on single pages, archive pages and normal pages? At the moment it is only visible under the main URL/front page.

Thanks!

  • Bought between 10 and 49 items
  • Has been a member for 6-7 years
varese Purchased

Hello, where can canviar speed of transition from one image on one input?

  • Bought between 10 and 49 items
  • Has been a member for 4-5 years
dani78 Purchased

hallo it is possible, once displayed the filter list in the portfolio page, to show also the subcategory for each category?

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years
Hello! I am using the Events Calendar Plugin by Modern Tribe, and the page displays like this: http://flashfest.net/event/from-viewfinder-to-print/ But an “OOPS, page not found” message pops up at the top of the page. How can this be disabled. It should not be there because everything IS being found correctly. thanks Leif
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a Free File of the Month
  • Most Wanted Bounty Winner
  • Has been a member for 3-4 years
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 50 and 99 users
+1 more

Support forum

Dear Customers,

I wanna let you know that we’ve developed new support forum for you. We will provide quick and relevant solutions on this forum. Please register here with your purchase code and send us your questions further.

We’ve tried freshdesk and vanilla systems previously for supporting system. But those wasn’t complete to manage and had some lacks for our needs. And now I hope this dedicated forum solves us all those problems.

PS: Your ordered issues will be answered asap.

Thanks for your patient and see you there. Best regards ThemeTon

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years
pwk9273 Purchased

Hi I need a sample theme for WordPress users. If the sample sent to my mail if you give demo theme is this?

themeton

Hope you are asking about demo data. Please check your downloads directory and get dummy data xml from there. Thanks a lot

Default-user
pwk9273 Purchased

Thank you for the answer. This wonderful theme and PrivateContent – Multilevel Content Plugin is compatible with do? Join the many users that want to create a portfolio with

themeton

I don’t know and I’m not confident with it. Please give it a try if you have a purchase license of PC plugin. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 0-1 years

Hi! I’ve puchrased this √≠tem and it’s fully functional on my website, really awesome. I would like to know if there is any way to use another post layout besides the default ones, for example 1×1, 2×3, etc. I would like to post in a 4×3 layout. Thanks!

themeton

Honestly I don’t want to suggest it because any custom changes to lead extra troubles.

But if you really want, you should make it there your self like following
  1. Add new post layout option on “functions.php” file (Line about 20-25, the array called shape). You’ll see current layouts and add yours same as they.
  2. Add featured image size on post-featuredimage.php file. There have an array and you should extend your size there. Looks 4×3 is 634×476 pixels.
  3. Last and most important part. You should make your own size style on style.css file. There have layout styles called shape11, shape21 etc.
Please don’t forget to make all those changes on ONLY child theme.

Thanks a lot

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years

How come in your demo, when you close a post, the thumbnail stays in a loading state? The theme seems broken.

It’s a beautiful theme though.

themeton

Thank you for the notice. I’ll look at this and fix. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi. I’ve posted several times (above) and in the Support Forum. My issues have been going on for more than 4 months. Can you please help me.

  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
neodan Purchased

How can I allow custom post types to load? It goes to the link I see the # in the url and it doesn’t open.

Default-user
neodan Purchased

Figured it out, nevermind.

themeton

Thanks :)

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