92 comments found

  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
airlines1 Purchased

The Portfolio thumbnails need an icon for the link to the actual portfolio page. At present it looks like you can only link to the larger image of the portfolio page. Unless you hover and click over the portfolio title above the larger image icon..

This is crucial to give clients a visual choice between the 2…

LiveMesh

Will provide the same within the next couple of days. Thanks for the suggestion.

Default-user
airlines1 Purchased

thats great news….great support by the way..excellent all round!!!!!!!!!

LiveMesh

Steve – I posted the solution to the forum. Pls have a look and get back to me if you have questions -

http://portfoliotheme.org/support/forums/topic/how-to-add-a-post-link-button-along-with-lightbox-in-portfolioblog/
  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hello!

I have a question, is this theme compatible with smartphones?

LiveMesh

Yes. It is fully responsive. Thanks for your interest.

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
kelmanoj Purchased

Where do I specify the address (Google Maps) for the Contact Us page?

Tks!

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years

Hi,

Having an issue with getting the form to show on the footer for contact us on the bottom right has you have it in the preview of the site, (not a programmer!) can you please tell me what I need to do to make it show?

I’ve tried adding the text box into the footer position 4, but I dont know how to get the shortcode for the contact form.

Many thanks

Rashad

LiveMesh

Hi,

Can you please post this question in the support forum . Will be happy to help you out there. Thanks

LiveMesh

Here is the solution posted in the forum -

http://portfoliotheme.org/support/forums/topic/contact-form-widget-in-the-footer-as-shown-in-the-preview-site/

The screenshot has the required shortcode as pasted in the preview site. Thanks!

  • Australia
  • Bought between 50 and 99 items
  • Has been a member for 2-3 years
taddi Purchased

Hello

How do you allocate a custom header image for blog category pages?

Thank you

LiveMesh

Hi,

Can you please post this question in the support forum . Will be happy to help you out there. Thanks

  • Bought between 1 and 9 items
  • Has been a member for 4-5 years
kelmanoj Purchased

Hi LiveMesh,

How do I hide / not show the banner with the page title just beneath the navigation bar on content pages?

Tks!

LiveMesh

You can use the code input into Custom CSS tab in theme options or in custom/custom.css file -

#before-content-area-wrap { display: none; }

For hiding the banner in specific page use the page id -

.page-id-123 #before-content-area-wrap { display: none; }

or

.postid-321 #before-content-area-wrap { display: none; }

for posts. Thanks

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
Slgaskins Purchased

I cant get the profile shortcuts to work is there a ID that must go somewhere

[show_post_snippets post_type=”portfolio” number_of_columns=3 post_count=6 image_size=’medium’ show_meta=”false” layout_class=”post-snippets full-width-snippets” show_meta=”false” layout_class=”post-snippets full-width-snippets” excerpt_count=100 display_text=”true” show_excerpt=”true” hide_thumbnail=”false”]

LiveMesh

Hi,

Please try the following code:
[show_post_snippets post_type=”portfolio” number_of_columns=3 post_count=6 image_size="medium" show_meta=false layout_class="post-snippets full-width-snippets" excerpt_count=100 display_text=true show_excerpt=true hide_thumbnail=false]

The quotes you were using were causing the problems. The above code should work. Thanks.

Default-user
Slgaskins Purchased

Thank you also Is there a way to have multiple portfolios to categories and not one sorted portfolio… I do graphics, photography and media… I would like separate portfolio pages for each not one page with them all

LiveMesh

You can create separate pages with a suitable template and use the shortcode like below to populate each one of them with portfolio items from one category or more. Thanks -

[show_post_snippets post_type="portfolio" number_of_columns=3 post_count=9 image_size="medium" taxonamy="portfolio_category" terms="inspiration,technology"]
Default-user
Slgaskins Purchased

Thank for the help i appreciate it… but the short codes for the portfolios are just not working for me the thumbnails never come up if i click on it the light box works with the image but the actual thumbnails of the entries doesn’t…. also same with the home flex slider… i have a showcase slide i have a featured image but nothing is showing on the site but the text http://www.stephengaskins.com

LiveMesh

Can you pls email me a temporary login to your site through my ThemeForest profile page http://themeforest.net/user/livemesh (bottom right box). I can then suggest a quick fix for you by looking at what exactly is happening. Thanks.

Default-user
Slgaskins Purchased

thanks sent

LiveMesh

I am having trouble reproducing the issue in my machine but I can see the problem in your server. I will need to debug a little more- is it possible to share login to your server – FTP or Cpanel will do. Alternatively, you can check if there are errors generated in the error log in the root folder and email the same to me. Should be a minor issue but i will need to dig a little more on this. Also, were there any code changes done to the php files relating to the theme? Pls let me know. Thanks

LiveMesh

While I was debugging using a debug plugin, the plugin died on us causing error. You should see an error across all pages now. Just move the plugin folder called debug-objects (/wp-content/plugins/debug-objects/) and you should be able to login again. Having ftp access will avoid such issues. Thanks

Default-user
Slgaskins Purchased

Thank you… I sent the ftp info

Default-user
Slgaskins Purchased

just saw this message I removed the folder

Default-user
Slgaskins Purchased

also let me know if you got the FTP info I sent that to your message box

LiveMesh

Have received the information. Thanks. Should have more information on your issue in next couple of hours.

LiveMesh

The issue is due to Jetpack Photon plugin that you have enabled. If you deactivate it, things work fine irrespective of the thumbnail generation method chosen. The Photon plugin generates external urls for each image and hence the Aqua thumb resizer cannot handle the same ( security reasons behind this).

To make things work with Jetpack Photon plugin, I have made a couple of minor changes -

1) Changed the thumbnail generation method from Aqua to Wordpress in the General tab in theme options. Choosing Aqua will make the image resizing to fail if you have Photon enabled. 2) Made the following code change in the file framework/presentation/layout-manager.php – line number 392 from

$thumbnail_size = mo_get_wp_image_size($image_size, 'medium'); // default to medium if size is invalid

to

$thumbnail_size = mo_get_wp_image_name($image_size, 'medium'); 

Will retain this code change for next updates so that you do not have to repeat with each update. Thanks

LiveMesh

BTW, this issue with Jetpack Photon occurs only with those sites which use WordPress.com (or their partners) as their hosting provider.

Default-user
Slgaskins Purchased

your the best!!! THANK YOU!!!! Love the theme by the way

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

After I installed Squash theme a responsive JW Player plugin (http://wordpress.org/plugins/jw-player-plugin-for-wordpress/) stopped working. I am accessing it with a short code [jwplayer mediaid=”401”]. Any idea on how to fix it?

LiveMesh

Hi,

Thanks for posting this in the support forum. I have answered your query there. Please take a look. http://portfoliotheme.org/support/forums/topic/jw-player-not-working-with-squash/

Thanks.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
bendmart Purchased

Hi,

Bought the theme and am loving it, great job.

I am having an issue removing the “header” image on individual portfolio items. I just want to have the work shown on these pages.

Even using #before-content-area-wrap { display: none; } in custom CSS does nothing to any of the banners.

-Ben

LiveMesh

Hi Ben,

Glad you like the theme. For removing the header from the individual portfolio items, please paste the following code into the “custom css” section in the theme options.

.single-portfolio #title-area { display:none; }

That should do the trick. Thanks

  • Bought between 10 and 49 items
  • Has been a member for 1-2 years
britpress Purchased

Great theme, really well thought out piece of work. I have over 300 themes and this is the best I have bought.

Great documentation, tons of options and ticked all of the boxes we needed for a major project – thanks very much.

LiveMesh

Hi,

Glad that you like our theme. Thanks :)

  • Bought between 10 and 49 items
  • Has been a member for 3-4 years
orangeble Purchased

Hello, I just bought the theme.

Is Squash theme fully compatible with WPML ? If not, suggest me one that I would be able to have the theme in a multilingual website.

LiveMesh

The theme comes with mo/po language files in the languages directory which can be imported into WPML. All the strings used in the theme are translatable and should show up on WPML string translation screen. More details here. Thanks for your purchase!

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
Slgaskins Purchased

Hey its me again I think I have ONE LAST QUESTION lol how do I slow down the testimonial responsive slider so people can read it longer

http://www.stephengaskins.com/
LiveMesh

Hi,

You can specify the slideshow speed and the animation speed in the shortcode like this

[responsive_slider type="testimonials2" animation="slide" control_nav="true" direction_nav="false" pause_on_hover="false" slideshow_speed=16000 animation_speed=800]

Change the slideshow_speed and animation_speed values to whatever suits you and that should do the trick. Thanks.

LiveMesh

Besides you can also try to pause the slider when mouse is hovered on it by setting pause_on_hover value to true.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I have tried to install the upgrade for Squash two times with error messages. The envato support asked me to contact you directly. The last error message was:

Destination folder already exists. /hermes/waloraweb064/b223/moo.datacenterchoicecom/wp-content/themes/squash/

Theme install failed.

I am very new to working with the WP themes. Have mercury if this is a stupid user error on my part! Also is there a way to remove the RSS feed button in the upper right hand corner? My client is using the site for the presentation rather than a blog site.

LiveMesh

Can you pls email me the URL for the site with a temporary login to your site along with ftp access through my ThemeForest profile page http://themeforest.net/user/livemesh (bottom right box). I can then suggest a quick fix for you by looking at what exactly is happening. Thanks!

LiveMesh

Have removed the rss icon from your site by inserting a code snippet into Custom CSS tab in options panel.

As far as upgrade is concerned, the error you are receiving is a valid one since you are trying to overwrite the existing theme folder by installing the upgrade. You can back up your existing theme folder, delete the same in the Theme admin panel and try installing the updated version. I usually ftp the latest version to the server so that I can avoid accessing the site during upgrade process.

You can also try using the plugin – http://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ to make the hassle of the upgrading easier. You will need to re-apply any code customizations you have made ( options should stay). Thanks

Default-user

Thank you for removing the rss icon! Can I get the code snippet you used for it? I am going to do the upgrade following your directions and I am guessing the rss icon might come back up or maybe with future upgrades. Again thank you!

Default-user

The plug in you recommended is saying it has not been tested to work with the version of WP I am using (the latest upgrade). With some technical assistance I was not able to follow the other directions given. Is there a way to subcontract for someone to spend 15 minutes making the upgrade verses the me wandering in the dark for hours on this?

LiveMesh

Will take care of this for you tomorrow. Will upgrade the theme for you myself. Been busy with a update. I think we need not worry about the plugin not being tested with the latest version since all it is doing is backing up the old theme and uploading the new version. Thanks for waiting.

LiveMesh

The theme has been upgraded. Everything looks fine. Have emailed you URL for the theme backup zip file in case you need it. I used the plugin I mentioned in my previous comment and looks like it’s a great one. Pls use the same for future upgrades. Upgrades cannot get easier than this. Thanks

Default-user

I will use the plug in for future upgrades. THANK YOU!

  • Bought between 1 and 9 items
  • Has been a member for 2-3 years

Hi, great theme. How do you change and/or remove the “Follow us/Subscribe…” titles that appear when you hover over the social media icons?

LiveMesh

Please locate the file “framework\functions\utility-functions.php”. You should be able to see these texts at around line number 500. Hope this helps. Thanks!

  • Australia
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Hi,

Great theme, I am going to purchase it to customize for a client.

Quick question though: is it possible to add a image gallery for a portfolio post (i.e multiple images instead of one static image on pages like: http://portfoliotheme.org/squash/portfolio/tempus-nec-leo/)

thanks!

LiveMesh

Hi – Thanks for your interest. You can add a image slider or a Wordpress gallery to portfolio post through shortcodes, if that meets your need. Been busy with an update – sorry for the delayed reply.

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
direwolfi Purchased

This is a very nice template, very well documented and easy to use. Even editing some of the CSS files was straight forward. I purchased it a couple of weeks ago, and have no buyer’s remorse.

I had one question; I was curious if it is possible to add secondary, and tertiary if desired? These additional portfolios are for say, one for photos, another for illustration, etc.

Thanks in advance,

~Louis

LiveMesh

Thanks for the kind words. Pls have a look at my reply in the forum and pls get back to me if this is not what you were asking. Thanks -

http://portfoliotheme.org/support/forums/topic/additional-portfolios/
  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

Could you create a post-category shortcode to limit the portfolio’s displaying by category?

LiveMesh

That shortcode already exists. Pls have a look at the following forum post. There is a WP shortcode that you can use in a page to display portfolio items belonging to specific category -

http://portfoliotheme.org/support/forums/topic/additional-portfolios/

Thanks Livemesh

  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years

I’ve noticed that on mobile devices the nav is overlapping the logo and you can’t select it and on the pages the title is breaking the page causing it to scroll horizontally…. ex

http://www.stephengaskins.com/tumblr/ (on a mobile iphone)
LiveMesh

Sorry for the delayed reply. I see the logo overlap though I was able to select the navigation on my iPhone. Problem is easy to fix and will send one in couple of hours when I am able to get back to my desktop. The title too can be managed easily. Btw, nice work!

Default-user

Thanks :) I appreciate it nice work on the theme I really like it…. Also how do you update the theme I notices I’m still on 1.0

LiveMesh

If you want to upgrade the theme you can back up your existing theme folder, delete the same in the Theme admin panel and try installing the updated version. I usually ftp the latest version to the server so that I can avoid accessing the site during upgrade process.

You can also try using the plugin – http://wordpress.org/plugins/easy-theme-and-plugin-upgrades/ to make the hassle of the upgrading easier. You will need to re-apply any code customizations you have made ( options should stay). Thanks

LiveMesh

For the mobile menu, add the following into Custom CSS tab in options panel to make some room for the menu toggle button in iPhone -

@media only screen and (max-width: 479px)
#mobile-menu-toggle {
top: 20px;
}

For the title, pls remove the following lines from custom/custom.css file. I will have them removed too in the download file so that it does not bother you during updates -

#before-content-area h1, #before-content-area h2 {
    margin-bottom: 20px; color: #E0E3E8; font-size: 48px; line-height: 60px;
    }

And, to make the sharedaddy social plugin content align well in some pages where I noticed that it is shifted to left, pls insert the following into Custom CSS tab -

div.sharedaddy, #content div.sharedaddy, #main div.sharedaddy {
max-width: 1140px;
margin: 0 auto;
}

Hope this helps. Glad you like the theme :)

  • Bought between 1 and 9 items
  • Has been a member for 1-2 years

I am strongly considering to purchase this template, but i have a doubt, is Squash theme SEO friendly?

Also, is Squash a parallax website or no?

Thx in advance

LiveMesh

Thanks for your interest. Yes Squash is SEO optimized. I am not sure what do you mean by parallax website. You can have parallax backgrounds for the sections that you create. Please see the homepage for parallax sections. Hope that helps.

  • Bought between 100 and 499 items
  • Has been a member for 5-6 years

I cannot seem to get the “large_right.png” and “large_left.png” arrows to appear in the imported Revolution slider. I imported it as instructed and checked the .css file and image paths to ensure they were there. I get a black rectangle but it isn’t rendered the arrow .png file. Any thoughts?

Navigation Arrows is set to “Vertical Centered”

On a mac, tested both Firefox and Safari. Doesn’t appear browser specific.

LiveMesh

Can you pls email me the URL for the site preferably with a temporary login to your site through my ThemeForest profile page. I can then suggest a quick fix for you by looking at what exactly is happening. Thanks!

greatnorwegian

Did you have a chance to look at this? I sent you the link via email a few days ago as instructed.

LiveMesh

I replied back to your mail with instructions a few days ago. Did you even receive it? I will resend it to you. Please check your inbox and get back to me. Thanks!

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